SightCall Description

At SightCall, we believe the more you see, the better you serve. See more, solve faster, serve better. SightCall enables you to deliver instant service through enriched video so you can guarantee remarkable customer experiences every time.

SightCall enables your agents and technicians to solve customer problems faster through remote, guided interaction. By sharing live video enriched with augmented content, you can ensure remarkable customer experiences every time.

Trust a platform built on a secure global network that works when and where you need it.

Pricing

Pricing Information:
Contact SightCall for pricing details

Integrations

API:
Yes, SightCall has an API

Reviews

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Company Details

Company:
SightCall
Year Founded:
2008
Headquarters:
USA, France, Singapore, Germany, UK, Australia, Canada
Website:
www.sightcall.com
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Media

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Product Details

Platforms
Web-Based
Windows
Mac
iPhone App
iPad App
Android App
Chromebook
Types of Training
Training Docs
Webinars
Training Videos
Customer Support
Business Hours
Online Support

SightCall Features and Options

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Knowledge Base
Live Chat
Queue Management
Self Service Portal
Surveys & Feedback
Workflow Management

Remote Support Software

Diagnostic Tools
Live Chat
Real-time Chat
Screen Sharing
Session Recording
Surveys & Feedback

Field Service Management Software

Electronic Signature
Inventory Management
Mobile Access
Routing
Work Order Management

Customer Experience Software

Knowledge Management
Multi-Channel Collection
Survey Management

SightCall User Reviews

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