Alternatives to Seraph

Canfigure is a modular software solution for automation of business processes and workflows. Pre-built modules include Asset Management, Computerized Maintenance Management System (CMMS), Configuration Management Database (CMDB), Service Desk, Change Management, Equipment Management and Test Validation. Any combination of modules can be implemented and tailored to specific requirements. We specialize in migrating companies away from using Excel sheets or multiple legacy systems to maintain their critical data, by implementing a centralized, intuitive and cost-effective solution that puts you in control of your data. Furthermore, Canfigure enables unique customization capability that allows your administrators to implement system changes without Vendor involvement or further expense.

Join thousands of IT professionals and MSPs who use N-able™ Ncentral® remotely to monitor and manage complex networks and devices. These are the key features: * Monitor almost all devices, including Windows, Linux, and macOS * Get complete visibility across your network and cloud services without the use of additional network monitoring software * Automated patch management policies can be created to ensure that devices are always up-to-date * Automate your workflow with drag and drop scripting in automation manager. No need to write code! * Remote support across platforms and devices with the integrated Take Control feature * Use N-able MSP manager to manage tickets and billing. * Secure your data with integrated backup, EDR and AV. * Available on-premises and hosted cloud solutions to suit your business needs

Suppportbench is a business-to-business (B2B) customer support platform and unlike everyone else, is scalable and affordable with features you expect to pay 5x for. Supportbench is not your typical ticketing system with suite of disjointed products but was created to be one seamless solution handling all business-critical functions with a support team that other companies on this list envy 😉 We make business to business relationships simple and easy to manage so you can effortlessly grow yours. We are razor focused in helping teams that have to support other businesses (B2B) in helping to manage all of the complexities that arise when supporting these high volume environments. Supportbench provides enterprise-level tools that allow mid-sized businesses to help retain more customers, automate more, while saving costs. Features include customizable surveys including NPS and CSAT, seamless integrations to CRMs like Salesforce, real time analytics, built in scheduling tools, knowledge base, support ticketing system, agent and team scorecards, customer success health scoring, adaptive response times and much more. Our reviews SAY IT ALL ..🎤.

LiveChat is the fastest and most efficient way to assist customers. LiveChat is a top-rated live chat and help desk software for businesses. It transforms teams into customer service superstars through its simple and intuitive applications. LiveChat offers a wide variety of add-on modules to support sales and marketing automation, as well as integrations with third party customer relationship management (CRM).

Issuetrak makes it easier to resolve your team's or customers' problems faster and more efficiently. Issuetrak is a versatile business process management solution that can help you improve your performance through powerful ticketing resolution. It includes help desk operations, customer support, complaint management, change management, asset management, and more! Issuetrak includes all the tools you need for your team, including workflow automation, detailed reporting, custom forms, alerts, and a knowledge base.

Flectra has more than 10,000 users and is the fastest-growing Open Source ERP/CRM software. Flexible, feature-rich and cost-effective open-source ERP systems that are flexible and modular. They cover all essential aspects such as CRM, Purchase, CMS and Project Management. The next generation of business management software.

QuickFMS, a cloud-based facilities management software platform that provides your business with a modular system for automated management of your day-to-day business and infrastructure processes. It's a one-stop destination for organizing, structuring, and running your business and infrastructure for maximizing your company's efficiency and performance. Whether you are an MNC or an SME, we ensure an all-around result for your company by helping you achieve a smoother operation. We offer different product modules that can be implemented individually or as a full suit to manage specific areas or departments helping you concentrate more on your business activities and generate immediate ROI.

Kapture is a powerful omnichannel Customer Experience Management platform powered by AI. It has a strong focus on customer service. Kapture adapts to changing customer expectations and transforms a good customer experience into a great one. Kapture's technology and teams are built from the ground up to focus on "the client". Built around hyper-personalization, Kapture brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued and every resolution unique. Kapture has expertise in four key industries: Retail (offline and ecommerce), BFSI, Travel, Consumer durables (consumer products and appliances), and today, it helps 1000+ businesses across 16 countries create wonderful experiences for their customers.

Requestor is a multichannel helpdesk that allows you to provide customer support and answer internal requests via email, phone, chat, or video. It's simple and all in one. Requestor collects all information in ticket form. This includes emails, chat and phone calls. It allows for transparent communication. It's so simple to manage Requestor that you will be able to do it in an hour or less. Even if this is your first time using this type system. Requestor can be easily integrated with your CRM/ERP system so that you can manage everything from one location. We adapt to your requirements. You can choose between a hosted cloud solution or an on-premises solution that runs on your server. Both scenarios offer all functions.

iET Solutions, a division of UNICOM® Global, helps large and midsize enterprises to increase the efficiency and security of their IT operations and infrastructure. Organizations around the world use software from iET Solutions for IT service management (ITSM), software asset management (SAM) and enterprise service management (ESM). Its software suite, iET ITSM, is PinkVERIFY®-certified and supports the ISO/IEC 20000 requirements. With additional modules for phone system integration, and software asset management, iET Solutions offers an extensive package for service management. Every business is unique and our solutions are designed to work the way our customers do. The company has more than three decades of experience in service management and works with organizations across all industry sectors.

Rapid Incident Reporting allows you to manage and report incidents online. Our online incident management software allows you to manage and track the entire incident's lifecycle. Your business will be able to conduct investigations, gain insight and take corrective action. Our online incident reporting system can be adapted to any industry or business size to meet your business's needs. Our incident software provides insight that will help you protect your workers and provide support in the event of an emergency. Rapid Incident Reporting is an incident management tool that can manage the entire incident lifecycle. Rapid Incident Reporting provides a simple solution for reporting site incidents, as well as the ability to investigate, corrective actions, and statistics reporting.

F1Helpdesk offers a simplified approach to IT Service Management, implementing Information Technology Infrastructure Library best practices. F1Helpdesk provides a simplified approach to IT Service Management implementing Information Technology Infrastructure Library (ITIL) best practices.

OMNITRACKER can be used to adapt processes to meet your specific needs. OMNITRACKER's unique module and application design, as well as many out-of-the box solutions, make it easy to launch. You can easily and flexibly adapt the functionality to meet your needs or create your own workflows. The multi-client OMNITRACKER allows for unlimited scaling. Easy maintenance and updating, as well as a attractive licensing model, guarantee a quick return on investment. Our highly efficient, scalable, and effective solution for IT Service Management (ITSM) is highly efficient. It is based upon the current ITIL standard and integrates with other supporting processes. It supports you at all stages of the project and greatly facilitates planning and control. It can be combined with other applications. You can track all sales projects with our application for the complete process, from lead generation to successful completion.

Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. Gain a real-time, 360° view of all your IT assets and incidents in one place, reducing downtime and improving the efficiency of your support team. Effortlessly manage multi-client environments and streamline collaboration across departments. With iTop, you get a solution that scales with your growth, providing tools to tackle your most pressing IT challenges while maintaining service continuity and improving team productivity

Remote support software for IT departments. Proxy Networks allows you to remotely access and troubleshoot servers, mobile devices, and PCs. Our customers can set their own security levels and create flexible remote access policies with our encryption, authentication, and privileged access management. PROXY Pro is simple to use and affordable, so it can meet even the most complicated remote desktop management requirements. Remote access software is available for all platforms, including Thin Clients and virtual computers. You can use our PROXY Deployment tool to manage host settings at any time to create custom configurations to remote access your machines. Or, you can use our web-based Host On Demand (HOD), for all your clientless remote connection needs. Proxy Networks software can support any system or endpoint. IT professionals can provide remote support instantly and securely from anywhere.

Appath is a cloud-based solution that allows multichannel ecommerce retailers centrally to manage their inventory, orders and shipping. Our users can efficiently use our application to increase sales and operate their daily tasks with ease thanks to its robust features. Appath integrates seamlessly with major sales channels like Amazon, eBay, Shopify and Magento, as well major shipping carriers UPS and FedEx.

You can monitor and manage all maintenance tasks, compliance and safety within an estate with the tools you have. Idox's CAFM Explorer software gives you complete visibility of all assets and costs to allow facilities managers to prevent potential issues on-site, streamline and automate task assignment, simplify reporting, and provide enhanced insight to help customers achieve significant productivity gains. CAFM Explorer offers a complete solution for all your facilities management needs with a wide range of modules in one package. There are no hidden fees or additional functionality to buy. Intelligent integration of modules allows for automation of manual tasks, increases efficiency, and enables real time reporting. Brent Council has been able to improve their response times, increase efficiency in managing and tracking jobs, and produce statistical reports to benchmark their performance by working with us to implement CAFM Explorer.

Auralis AI is a platform that revolutionizes customer experience by using AI-powered automation. It allows businesses to streamline their support operations by automating repetitive tasks, providing 24/7 assistance in multiple language, and integrating seamlessly into existing CRM and helpdesk software. Auralis AI increases efficiency by reducing response time, minimizing human errors, and increasing customer satisfaction. It adapts to changing customer needs with its robust analytics and constant learning. This ensures personalized and efficient support. Auralis AI is a valuable solution for companies looking to automate intelligent customer interactions.

Feature rich help desk software solution. This software is suitable for any internal support function that receives staff enquiries. This web browser-based software allows employees to access online support, request tracking, and self-help from any location. You can get up and running in hours after installation thanks to the unique design features. You can log support calls from your Intranet directly using any web browser. sitehelpdesk is the core support service solution that lies at the heart our product range. It can be downloaded from this website and used as a springboard to your in house support. All you need is a Microsoft server. You can also have it hosted on the cloud. Sitehelpdesk may be the right solution for you if you have a small IT department. You can upgrade to sitehelpdesk IT later for additional IT services. Upgrades only cost the difference in price.

SocialBugCRM allows companies to stay connected with customers and streamline their business processes. We are willing and able to customize our CRM to meet your specific requirements. Our CRM integrates seamlessly with your website. Adding additional modules is easy. We may be able to create a module for you if we don't have it. SocialBugCRM creates an interactive widget for your website that works with existing sites secure authentication. You can easily create a single sign-on to our CRM from your website. One example would be affiliate party plan companies. Once your website user has authenticated, they can click the widget to access the CRM and create party orders. Another example is for any type or membership website where you want to offer your customers a customized portal that complies with your business rules.

Leading enterprises have found the #1 solution to securely access and support any device, anywhere in the globe. All in One Secure Remote Support Solution. BeyondTrust Remote Support (formerly Bomgar) allows you to support Windows, Mac OS, Linux, iOS and Android as well as peripherals using one secure tool. More devices, more platforms, more people, more locations. End-users and customers can get reliable, instant remote support from anywhere in the world. Focus on the problem, not the connection, and you can accomplish more. With seamless, high-quality remote assistance for all end-users, you can improve service levels and customer satisfaction. You can provide enterprise-grade, scalable support that keeps your business afloat, no matter if you're fixing a Linux server over the ocean or an iPhone in the middle of town.

Create a cloud-hosted Instant Chime application in minutes. Our team will do the rest. Most applications are installed and activated within one day. Transform your IT service desk agents and support operations into heroes by empowering your service desk. Your Microsoft O365 subscription allows you to route IM click-to-chat requests from your website or other channels to your support or sales teams. Multiple concurrent chat sessions can increase agent productivity and knowledge. You can manage more cases with fewer resources, and with lower average speed to answer. Microsoft Skype for Business allows you to connect your customers and employees with any agent in any location. To receive inbound service requests or sales requests, you can use your existing Microsoft Skype for Business accounts (S4B). Chats with S4B and S4B to S4B.

The Website Ticketing System can provide tremendous results. It also allows for the best organization of information about company products and services. It is important to organize the knowledge base so that it is easily accessible for all employees and customers. Customer Support Ticket System platform UserHorn will allow you to create a valuable business asset - the knowledge base - by using topics from the community. It allows clients to self-service and makes it easy for visitors to find answers to their questions quickly and easily. The database's structure is clear and Smart search automatically searches for answers and similar requests when creating new requests. We strive to provide the best online support and hope it will help you grow your business. Don't overload the page. Answers will appear as quickly as a chat. You can change the address of the support portal to yours.

CallTaker is a cloud-based, powerful, SOPHISTICATED and CUSTOMISABLE customer service management system. It can be used for pre- or post-sales customer service, internal user support for IT/HR Help Desks, carpark or property security help desks, and any other use case where you need service tracking and delivery to customers, external users, customers, or other organizations. CallTaker is a powerful and comprehensive business management tool that can help improve efficiency, productivity, and governance in your customer support center. Your business needs customer relationship data that is automatically updated. This includes instant access for employees and a complete history of all communications, meetings and documents shared. CallTaker gives your business one place to store all your customers, leads, service requests, and contact information. It also stores all their preferences and history. This ensures that your conversations are always relevant, personal, and up-to date.

Poor customer service is the reason that US businesses lose $62B USD each year. Customer expectations are constantly increasing. Businesses must be able to respond quickly and offer highly personalized services in order to keep up with these demands. There are many help-desk options that can assist you in dealing with customer support like a pro. If your business processes are different, you will need to customize the system. This can be costly or impossible. Open Source means that our solution is fully customizable and flexible. You can use its modules in the same way as Lego bricks to create your business logic. DiamanteDesk was created to empower people to provide customer service without limitations. Don't follow restrictions, create your own rules. DiamanteDesk allows clients the freedom to implement the support functionality they need, rather than settling for existing limitations.

A help desk is a central part of a business's ability to respond to customers and provide quick, efficient support through multiple channels. These channels include live chat, call log, phone system integration, knowledgebase articles, news items, as well as a ticketing system and ticketing system. Customers can also interact with the business through these channels. The help desk consolidates all of these channels into one interface and not scattered across multiple systems. All communication can be reported and used to ensure customers receive the best service possible in a short time. A ticketing system converts customer's email into a ticket and routes the ticket to an agent who can quickly resolve a problem or answer any questions.

ExDesk provides a complete help desk solution for small and medium-sized businesses. It is a web-based, remotely hosted ASP service that can be accessed from any browser. This allows for simplicity and affordability. The system is fully configurable to meet your workflow needs and combines power, simplicity, and rapid deployment. ExDesk can be configured to allow you to track, route and give feedback to users and support staff. Our software solution allows you to manage, report and coordinate workflows. You can use our 35 on-line reports or download data whenever you want for your own advanced reporting. ExDesk is ready to work immediately for your specific needs. ExDesk is easy to use and requires little training. For more information, visit our product and feature pages. Also, check out our demo and pricing information.

Enhancesoft is a diverse group of professionals who are passionate about making customers happy. We have created a simple, high-quality customer support platform called osTicket that helps businesses succeed. We are a diverse group of professionals who are passionate about what they do and how they do it. Enhancesoft is extremely selective about the people we hire. We hire for aptitude rather than experience and pride ourselves on having the most passionate staff. We are a value-driven business that strives to build a company where high standards are embedded in all aspects of our work. We are maniacally focused upon solving real problems for customers and doing so elegantly. Our core purpose is to make happy customers. We don't talk the talk; we do the walking. The products we sell, the services we offer, and the support we provide all reflect our commitment to the customer.

NetResults® Corporation creates and markets NetResultsTracker™, a web-based collaboration tool that allows companies to more effectively track, manage, and resolve a variety of business issues. NetResults Tracker is a web-based collaboration software that can be used to track bugs, issues, problem tracking and change management. It also supports workflow management, process management as well as help desk, knowledge bases, and an automated support portal. Web-based collaboration tool that helps companies track and manage business issues. NetResults Tracker Standard Edition includes additional collaboration features like alerts and escalate, discussion threads, and others. Our customers come from many industries, including entertainment, consulting, financial, government and hardware manufacturing, pharmaceuticals, retail, software, system integraton, telecommunications, transportation, and utilities.

VisionFlow by Visionera streamlines internal processes VisionFlow by Visionera is a powerful platform that enables you to manage the entire development lifecycle of your software, products, and business applications. It is modular and covers key areas like Helpdesk & Customer Support (ITSM), Application Lifecycle Management (APPM), Project Management, Product Development, CRM, and IT Service Management (ITSM).

Get More Work Done, Easily! The most advanced tools to help you manage your leads, provide better client support, and manage your projects more efficiently and effectively. You no longer need multiple software packages to do your job. Cenmax Fluid can handle all of your needs! Every business needs solutions! No matter if you're just starting out or an established business in your industry, we have solutions for you! We offer solutions that will meet all your needs in one package. Lead Management. Keep following up with your prospect by adding leads, reminding them, and keeping them informed. Automate your manual-messy management and get rid of it. Invoicing System. Send your clients eye-catching invoices and allow them to pay online via PayPal, PayU, or any other aggregator. Expense Manager. Everywhere expenses happen. Keep track of all expenses in your company and allow your staff to get reimbursed when necessary. Customer Support Streamline your online support and keep everything on track

Help Desk Premier is an easy-to-use IT support tool that can be installed on your network in a matter of minutes (we'll even do this for you), or hosted on our servers. No matter what industry you are in, your company needs powerful tools to deliver the best customer service experience. BrightBox Solutions is a flexible, scalable and easy-to-use solution that will allow you to perform at your best. Our Professional Edition is available for two users. If you have more complex needs, our Enterprise Edition can provide the capabilities you require without breaking the bank.

Aegis Help Desk integrates a Help Desk, Client and Asset Management system to power your phone center. It will allow you to provide the service that your customers expect. It is intuitive, affordable, and packed with features that Help Desk users have come rely on. It is not designed for large organizations that require an ITIL-based service management system. Aegis Help Desk makes it easy to provide high-quality service to your customers. Aegis Help Desk allows you to share information within your company, whether you are serving external customers or internal users. It is the ultimate competitive advantage. What you know about your clients and how they respond directly to their needs directly impacts your bottom line. It's a simple way to provide high-quality support and service to clients. Many IT organizations used to be internally focused and only dealt with technical issues.

KronoDesk, a cloud-based customer service platform, is suitable for all businesses. KronoDesk users have access to online knowledge databases, desk ticketing, and customer support forums. KronoDesk enables businesses to receive customer questions and direct them to relevant knowledge bases. KronoDesk can be accessed via mobile devices and desktop computers. It can also be installed on users' servers or the internet.

CRMdesk is a web-based help desk software that automates customer support and knowledgebase management. CRMdesk is a hosted solution that allows you to monitor and analyze all your customer requests from one central location. It is cost-effective and easy to use. CRMdesk can support unlimited customers and can be seamlessly integrated with a company’s website.

XTERP, CMMS software (Computer assisted maintenance management) XTERP is a management system for any type business. It has many modules. XT-ERP was designed and built to be used as a SaaS solution. It allows you to federate information and share it within your company. Its simplicity and optimized process result in time savings, increased efficiency and cash flow, and a precise short- and medium-term vision. Virtual installation - No hardware investment - No technical support - SaaS mode offers a faster return on investment but the real benefit is in saving internal resources. This flexibility allows for the functional scope to be reduced, extended, and the application extended to new employees. To optimize Working Capital Requirements (WCR), keep an eye on sales and purchases. The Workflow manages the sales circuit, and allows you to easily create commercial documents using a drag-and-drop process. It also respects your rules.

HelpOnClick is a cloud-based, live chat and help desk software for small and medium businesses. HelpOnClick is simple and intuitive. It allows merchants to communicate with their customers seamlessly, increasing sales and customer support. HelpOnClick's live chat software includes real-time traffic monitoring, customizable icons, sounds, texts, and virtual chat agents. There are also integrations with Facebook and Joomla.

E-Helpdesk Support, a product of RK Software, Inc, is an online helpdesk support system that allows businesses to quickly and efficiently support their clients. The system allows the business to provide the best possible support for their clients and to meet their clients' needs with minimal resources. This software helps businesses manage their resources efficiently. This software generates performance reports that allow the supervisor to monitor the efficiency of support staff.

ResolveEasy is a powerful solution that simplifies customer service and internal problem resolution. It offers multi-channel communications, real-time tracking of performance, and task automation. ResolveEasy increases productivity through workflow optimization. Customizable features and integrations ensure that the software is tailored to your business's needs. It excels in direct customer communication via ChatGPT-backed WhatsApp, and real-time reports. WhatsApp makes it easy to do all of this. ResolveEasy's collaborative task management and adaptability to existing applications empowers teams with efficient operations and top support. ResolveEasy can be customized to meet the needs of any business. Businesses of all sizes and in many different industries use ResolveEasy. It is designed for both customer service teams as well as internal support units. It offers streamlined communication, real time performance insights, and task tracking.

Tikit, a Microsoft 365 ticketing solution that grows with your M365 adoption is the perfect solution for your company, whether you are an SMB or large business. Tikit can be adapted to your business's needs and works the way your analysts prefer. You already have a tool that you can use to streamline your help desk operations. Tikit, a conversational ticketing tool built exclusively for Microsoft Teams is your one-size fits all hub for work and collaboration.

Replace multiple services and apps for your business with a single ecosystem. Bitrix24: Discover the tools. You have at your disposal the Activity Stream, Group Chat, Calendars, Workgroups, and other collaboration tools. Bitrix24 will help you plan and execute projects on time, every time. Available online and on premise with open-source code access. Collaboration task management for large and small teams. Time tracking, templates, reminders and reporting, as well as task dependencies, are all available. The most popular free CRM in the world by number of companies (12 million and growing). Real-time assistance tools that make customers happy and keep them coming back to buy your products or services. Anyone can create stunning websites, landing pages, and online shops without having to write a single line code. Includes free domain name and hosting. Bitrix24 can be run on your own server.

The cloud help desk is already set up for you. Your help desk software is available online in the cloud. This means that there is no need to set up servers or maintain them. Sign up now and you're good to go! Monitors, alerts and custom ticket attributes make your job easier. Get help desk reports that include key information such as updates on ticket status and labor statistics by organization. Remote employees can be supported by remote workers by starting a secure remote support session right from their help desk tickets. Not always at your desk? No problem! No problem! Spiceworks Help Desk Mobile App delivers the most popular ticket updates and push notifications directly to your smartphone or tablet.

Salesforce Service Cloud can deliver better and more personalized customer service. Salesforce Service Cloud is the world's #1 customer support software. It offers a wide range of features that enable businesses to support customers via any channel they choose, including email, chat, phone, or SMS messaging. Lightning console, case management and omni routing are some of the top features. Telephony integration, video chat and social customer service are also available.

Our flexible and dynamic helpdesk software will make your customer experience memorable. You can improve your personal relationships with your customers and keep them happy. All communication channels should be consolidated to make it easier for agents to organize and provide better support. You can make your helpdesk more productive by tracking recurring issues, managing agents' time, and creating a schedule. All users can be helped with both internal and external set up. Track your prospects across all channels and close more sales faster. To improve team performance, create workflows and integrate your CRM into a single platform. You have complete control over the deployment of your helpdesk on your server infrastructure.

A free, out-of-the box helpdesk portal that helps streamline and organize communications between customers as well as support teams. Our free helpdesk platform will increase support engagement. Free helpdesk will eliminate cluttered mailboxes, unaddressed customer inquiries, and clutter. Automating processes is a key strategy to increase efficiency and success. Free helpdesk available to eliminate cluttered mailboxes, unaddressed customer inquiries, and clutter. Automate processes to increase efficiency, a key strategy for success. Cloud-hosted, flexible, and free to use helpdesk. It is easy to set up and customize. Highly secure and GDPR compliant. It is a dedicated, easy-to-use, customizable best-free helpdesk portal that offers a web-based, feature-packed ticketing system. It is intuitive, simple, and easy to use. Raiseaticket's helpdesk is free and provides support for customers who need it.

Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.

IncidentIQ is committed to supporting teaching, learning and asset management by transforming technology support, asset administration and services delivery to meet today's needs of K-12 schools. IncidentIQ is digitizing service delivery in K-12 schools to empower teachers, students, and support staff. IncidentIQ is revolutionizing how school districts offer and manage services, from help desk ticketing to IT asset management and maintenance work orders. Get learning devices into students' hands quickly. You can quickly check out devices. You can track previous ownership and storage location. Asset management tools for enterprises, designed to handle the complexity of today's K-12 technology. Asset management software allows you to keep track of important asset information in real time. This software reduces administrative costs, streamlines the service management process, and gives you greater visibility into asset usage.

Absolute Performance offers a core of proactive infrastructure and application support, 24/7 monitoring, management, and modernization services to make technical and security headaches a thing past. We are always looking for ways to leverage technology to increase your business's performance. IBM recognizes one company each year from a field that includes thousands of Managed Services Providers (MSP) in North America with the Leadership in Technology and Innovation award.

A built-in help desk module with FAQs and Knowledge-base will cut down on support tickets. Customers can use keyword searches to find the answers to their problems. Your user can search for answers and problems without needing to contact your support team. You can manage your FAQs from anywhere with the admin dashboard. What about a chat-like communication between your support team and your customer? You can have a real-time conversation within the app with your customers. To help you diagnose and resolve issues faster, customers can attach screenshots from the mobile gallery. Your support team can access device and app logs at any time to assist your technical team in problem resolution. All issues that are reported via email and mobile devices are stored in the system. They are accessible through simple, yet intelligent issue tracking screens. One positive review about your store is one that a happy customer of your app/game.

Customers deserve quick and easy solutions to their problems. AIHelp allows you to provide personalized support, no matter where and when they need it, so that customers are happy and satisfied. AIHelp allows you to customize your support and set up any workflow. It is powerful enough for the most complex businesses, but flexible enough to grow with you. Mobile version includes SDK messaging and Chat API Mobile support. It also includes many built-in packages like In-App messaging, AI Chat Bots and In-App operation. Push Notification, Smart Auto Form and many more. AIHelp's SDK is used by thousands of apps and games, which has helped them achieve higher retention and rankings. We are always at the forefront of technology trends and are now active across many support channels and compatible to all major platforms.