Sitehelpdesk Reviews

Sitehelpdesk Description

Feature rich help desk software solution. This software is suitable for any internal support function that receives staff enquiries. This web browser-based software allows employees to access online support, request tracking, and self-help from any location. You can get up and running in hours after installation thanks to the unique design features. You can log support calls from your Intranet directly using any web browser. sitehelpdesk is the core support service solution that lies at the heart our product range. It can be downloaded from this website and used as a springboard to your in house support. All you need is a Microsoft server. You can also have it hosted on the cloud. Sitehelpdesk may be the right solution for you if you have a small IT department. You can upgrade to sitehelpdesk IT later for additional IT services. Upgrades only cost the difference in price.

Pricing

Pricing Starts At:

$800.00/one-time

Integrations

No Integrations at this time

Reviews

Total

ease

features

design

support

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Company Details

Company:

Sitehelpdesk.com

Year Founded:

2000

Headquarters:

United Kingdom

Website:

www.sitehelpdesk.com/helpdesk/sitehelpdesk.html

Media

Product Details

Platforms

SaaS

Windows

Type of Training

Documentation

Live Online

Customer Support

Online

Phone Support

Sitehelpdesk Features and Options

Help Desk Software

Alerts / Escalation

Automated Routing

Community Forums

Customizable Branding

Document Storage

Email Integration

IT Asset Management

Incident Management

Interaction Tracking

Knowledge Base

Known Issue Management

Live Chat

Multi-Channel Communication

Multiple Brands / Products

Network Monitoring

Real-time Chat

Self Service Portal

Service Level Agreement (SLA) Management

Ticket Management

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