FirstOne HelpDesk Reviews

FirstOne HelpDesk Description

F1Helpdesk offers a simplified approach to IT Service Management, implementing Information Technology Infrastructure Library best practices. F1Helpdesk provides a simplified approach to IT Service Management implementing Information Technology Infrastructure Library (ITIL) best practices.

Pricing

Pricing Starts At:

$15000 one-time payment

Free Trial:

Yes

Integrations

No Integrations at this time

Reviews

Total

ease

features

design

support

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Company Details

Company:

FirstOne Systems

Year Founded:

2011

Headquarters:

India

Website:

www.firstonesystems.com/hss-risk-near-miss/

Media

Product Details

Platforms

SaaS

Windows

Type of Training

Documentation

Live Online

Customer Support

Phone Support

24/7 Live Support

FirstOne HelpDesk Features and Options

Help Desk Software

Alerts / Escalation

Automated Routing

Community Forums

Customizable Branding

Document Storage

Email Integration

IT Asset Management

Incident Management

Interaction Tracking

Knowledge Base

Known Issue Management

Live Chat

Multi-Channel Communication

Multiple Brands / Products

Network Monitoring

Real-time Chat

Self Service Portal

Service Level Agreement (SLA) Management

Ticket Management

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