CRMdesk Description

CRMdesk is a web-based help desk software that automates customer support and knowledgebase management.

CRMdesk is a hosted solution that allows you to monitor and analyze all your customer requests from one central location. It is cost-effective and easy to use. CRMdesk can support unlimited customers and can be seamlessly integrated with a company’s website.

Pricing

Pricing Starts At:
$49.00/month
Pricing Information:
5 Customer Service Representatives included
Free Trial:
Yes

Integrations

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Company Details

Company:
ForeSoft
Year Founded:
2001
Headquarters:
United States
Website:
www.crmdesk.com
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Media

CRMdesk Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Customer Support
Online

CRMdesk Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management