Requestor Description

Requestor is a multichannel helpdesk that allows you to provide customer support and answer internal requests via email, phone, chat, or video. It's simple and all in one. Requestor collects all information in ticket form. This includes emails, chat and phone calls. It allows for transparent communication. It's so simple to manage Requestor that you will be able to do it in an hour or less. Even if this is your first time using this type system. Requestor can be easily integrated with your CRM/ERP system so that you can manage everything from one location. We adapt to your requirements. You can choose between a hosted cloud solution or an on-premises solution that runs on your server. Both scenarios offer all functions.

Pricing

Pricing Starts At:
$40 per user per month
Free Version:
Yes
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
Requestor Technologies
Year Founded:
2013
Headquarters:
Czech Republic
Website:
www.requestor.com

Media

Requestor Screenshot 1
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Product Details

Platforms
SaaS
Windows
iPhone
iPad
Android
Type of Training
Live Online
In Person
Customer Support
Online

Requestor Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management