KronoDesk Description
KronoDesk, a cloud-based customer service platform, is suitable for all businesses. KronoDesk users have access to online knowledge databases, desk ticketing, and customer support forums. KronoDesk enables businesses to receive customer questions and direct them to relevant knowledge bases. KronoDesk can be accessed via mobile devices and desktop computers. It can also be installed on users' servers or the internet.
Pricing
Pricing Starts At:
$19.99/month/user
Pricing Information:
Starting price $19.99/month/user
Free Trial:
Yes
Integrations
Company Details
Company:
Inflectra
Year Founded:
2006
Headquarters:
United States
Website:
www.inflectra.com
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Product Details
Platforms
SaaS
Windows
Android
iPhone
iPad
Type of Training
Documentation
Webinars
Live Online
Customer Support
Online
Phone Support
KronoDesk Features and Options
Help Desk Software
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management