KronoDesk Description

KronoDesk, a cloud-based customer service platform, is suitable for all businesses. KronoDesk users have access to online knowledge databases, desk ticketing, and customer support forums. KronoDesk enables businesses to receive customer questions and direct them to relevant knowledge bases. KronoDesk can be accessed via mobile devices and desktop computers. It can also be installed on users' servers or the internet.

Pricing

Pricing Starts At:
$19.99/month/user
Pricing Information:
Starting price $19.99/month/user
Free Trial:
Yes

Integrations

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Company Details

Company:
Inflectra
Year Founded:
2006
Headquarters:
United States
Website:
www.inflectra.com

Media

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Product Details

Platforms
SaaS
Windows
Android
iPhone
iPad
Type of Training
Documentation
Webinars
Live Online
Customer Support
Online
Phone Support

KronoDesk Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

KronoDesk Lists