PROXY Pro Description
Proxy Networks offers both hosted and on-premise remote support solutions tailored for IT departments and help desks. With our software, you can securely perform remote desktop operations and troubleshoot a variety of devices, including PCs, servers, and mobile devices. Our robust encryption, authentication, and privileged access management features empower customers to set their own security protocols and flexible remote access policies. Designed for ease of use and budget-friendly, PROXY Pro can accommodate the most intricate remote desktop management requirements. We deliver remote access software compatible with all platforms, including virtual machines and Thin Clients, ensuring accessibility regardless of the user's operating system. Utilize our PROXY Deployment Tool to manage host settings at any time, allowing for personalized configurations for remote access, or take advantage of our web-based Host on Demand (HOD) for seamless clientless remote connections. The versatility of Proxy Networks' software means that IT professionals can respond instantly and securely to support requests across any system or endpoint, enhancing overall efficiency in remote assistance. Embrace the future of remote support with our innovative solutions that cater to various organizational needs.
PROXY Pro Alternatives
Zoho Assist is your all-in one remote access solution. It allows you to access remote devices and manage them. You can access your overseas assets and manage them through a web-based remote support session in just a few minutes.
Zoho Assist works entirely in the cloud. You can set up remote access without being present and monitor your remote computers, laptops, phones, and servers from anywhere. Zoho Assist works with all major firewalls. It also seamlessly navigates through proxy servers. Get technical support now with industry-standard SSL with 256-bit AES data encryption to protect your data against phishing attacks and other malicious activities
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NinjaOne automates the hardest parts of IT, empowering more than 20,000 IT teams. By providing deep insights into endpoints, robust security measures, and centralized control, NinjaOne boosts efficiency while safeguarding sensitive data and cutting IT expenses. This comprehensive platform offers a versatile toolkit for managing and securing endpoints, including patch management, mobile device oversight, software distribution, remote support, backup solutions, and more, thanks to its extensive IT and security integrations.
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Endpoint Central is a unified endpoint management and security platform that helps IT teams manage and secure devices across the organization from a single console. It consolidates functions typically handled by separate tools, covering the full device lifecycle across Windows, macOS, Linux, iOS, Android, and Chrome OS.
Patch Management
Patch deployment is automated across operating systems and 1000+ third-party applications. IT teams define deployment policies, test patches before rollout, schedule updates within maintenance windows, and track compliance across the device fleet.
Remote Desktop and Troubleshooting
Built-in remote desktop tools allow technicians to connect to endpoints instantly without third-party software, diagnosing issues and resolving problems in real time for distributed and remote workforces.
Software Deployment and Asset Management
Applications are deployed, updated, or removed across thousands of endpoints simultaneously. Continuously updated hardware and software inventory supports license compliance, capacity planning, and audit preparation.
Mobile Device Management
Integrated MDM capabilities cover iOS and Android devices. IT teams enroll devices, push configuration profiles, distribute applications, enforce security policies, and perform remote wipe. Both corporate-owned and BYOD environments are supported.
OS Imaging and Provisioning
OS imaging workflows allow IT teams to build and deploy standardized system images, provisioning new devices quickly with uniform configurations across the organization.
Endpoint Security
Security capabilities include vulnerability assessment, application control, device control, endpoint privilege management, and browser security. BitLocker and FileVault encryption managemen
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LogMeIn Rescue
LogMeIn Rescue is a comprehensive enterprise-grade remote support software built to meet the complex challenges faced by IT teams in today’s security-conscious and resource-limited environments. It delivers fast, one-click access to devices across a broad range of platforms such as Windows, macOS, Linux, Chrome OS, iOS, and Android, enabling technicians to troubleshoot and resolve issues efficiently. Rescue incorporates industry-leading security measures including permission-based access, PIN validation, IP restrictions, SSO, AD Sync, and AES-256 encryption to ensure data protection during sessions. The platform’s centralized management console allows IT administrators to customize security settings, create unlimited user groups, record sessions, and monitor team performance in real time. Enterprises can also customize the user interface, chat tools, and connection methods to provide a branded support experience. Rescue’s integration capabilities and in-session tools streamline workflows and help techs solve problems faster, even on inactive devices. Trusted by global companies and validated by a Forrester Total Economic Impact™ study, Rescue delivers ROI within six months through improved efficiency. It’s an ideal solution for organizations seeking scalable, secure, and customizable remote support.
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Pricing
Free Version:
Yes
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
PROXY Networks
Year Founded:
2006
Headquarters:
United States
Website:
www.proxynetworks.com
Media
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Product Details
Platforms
Web-Based
Mac
Windows
iPhone App
iPad App
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Online Support
Business Hours
Live Rep (24/7)
PROXY Pro Features and Options
Help Desk Software
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
ITSM Software
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
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