Best Klapper Alternatives in 2024

Find the top alternatives to Klapper currently available. Compare ratings, reviews, pricing, and features of Klapper alternatives in 2024. Slashdot lists the best Klapper alternatives on the market that offer competing products that are similar to Klapper. Sort through Klapper alternatives below to make the best choice for your needs

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    ConnectWise ScreenConnect Reviews
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    ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software. Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed. Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.
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    ScreenMeet Reviews
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    The leading enterprise cloud native remote support platform embedded in ServiceNow Salesforce Tanium and more. Empower your IT Help Desk team and Contact Center to resolve 32% of issues on the first call. Agents can launch with a single click and multi-channel support. No downloads are required. ScreenMeet, which is browser-based, can be embedded into your existing CRM and ITSM. Your IT Help Desk and Contact Center will connect in seconds thanks to our global cloud infrastructure with low latency. Authentication in platforms like Salesforce or ServiceNow ensures that credentials adhere to strict internal password policies. It's also configurable so you can store data in the cloud in specific geographies. Enterprise-grade security -Built using Amazon Web Services (AWS), a leading cloud solution Data transmission: TLS/DTLS 1.2+ and AES-256 bit encryption -Authentication via Salesforce & ServiceNow to add security -Store data on your preferred cloud
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    ISL Light Remote Desktop Reviews
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    ISL Light is a remote desktop software that is easy to use for security-conscious users. It offers great value-performance. ISL Light is a powerful tool for IT staff and support personnel to solve problems remotely via remote support, unattended access, or screen-sharing from mobile devices. It is cross-platform and provides 256-bit encrypted sessions, all the standard remote access features, as well as session recording, chat, videocall and multi-monitor support, file transfers, reporting, and many other important extras. Users can choose between cloud and on-premise services. ISL Online license doesn't limit the number or workstations of clients, users, and users you can support. It is a reliable, highly secure software that can be used in all industries, including banks, hospitals, government institutions, and insurances.
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    FixMe.IT Reviews
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    Remote support app that delivers unattended, on-demand support to clients anywhere in the world. Easy to use and quick, FixMe.IT connects you instantly to any remote computer. It allows you to transfer files and switch between sessions, saving you time, effort and money. FixMe.IT is designed for sole proprietors, small businesses, and large corporations in different industries and sectors. It offers multi-session handling and unattended desktop sharing. Video-session recording, multiwindow control, whiteboard tools and more.
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    LogMeIn Rescue by GoTo Reviews
    Top Pick
    LogMeIn Rescue by GoTo, is a reliable and affordable remote support software. Rescue is a powerful remote support software that allows businesses to improve their support team's productivity and provide seamless support for their users. Its top features are remote control, remote diagnosis, multi-platform, device configuration, support for video, integrations and APIs. Help agents and employees do more. Help desk technicians can solve problems on inactive devices using features such as system info, scripting and unattended accessibility. Remote access software shouldn't compromise your security. Rescue protects your users and business with HIPAA compliant multi-factor authentication and banking-grade 256 bit AES encryption. With features such as permission-based security and SSO, password policy, IP login restrictions, and password policies, you can ensure that security is maintained across the board.
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    LiveAgent Reviews
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    LiveAgent

    Quality Unit

    $15.00/month/user
    144 Ratings
    LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a universal email, live chat, built in call center, and a robust customer portal. LiveAgent offers over 175+ useful features, including advanced automation features, rules and tags, as well as 195+ integrations. Join companies such as BMW, Yamaha, Huawei, and Oxford University to provide world-class customer services. No credit card needed. Start your 1-month free trial today.
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    Electric Reviews
    Electric is changing the way businesses manage IT. Electric provides real-time IT support for over 30,000 users and central IT management to more than 600 customers. This offers companies a 50% savings in IT costs and standardized security across devices, apps and networks.
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    N-able Take Control Reviews
    N-able Take control makes remote support easy. This 100% cloud-based remote control software was developed by N-able. It offers live two-way chat and a five-second connection. It also provides reliable remote support tools such as command line and windows events viewer. N-able Take Control offers peer-to-peer technology which enables remote support and access to Windows and Macs as well as iOS and Android-based mobile devices.
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    TSplus Remote Support Reviews
    The Best Alternative to TeamViewer for Remote Desktop control and Screen Sharing. Provide instant Attended or Unattended Remote Assistance to your teams or clients anywhere, at any time. Remote assistance Screen Sharing No connection client installation TLS encryption Customizable with your branding and logo Low subscription cost Download the free 15-day trial of TSplus Remote Support on our website.
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    VSight Remote Reviews
    VSight Remote is an industrial remote collaboration platform powered by Augmented Reality for remote service, maintenance, and training. It allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance and repair operations, audits, and remote training. Augmented Reality technology takes remote collaboration to another level. Annotate live video streams, pdf manuals, or images and visualize 3D objects in your real work environment. With VSight Remote, remote team members can work as if they are at the physical point of service. Experts can see what field workers see and guide with precise visual annotations like shapes, signs, arrows, and text that can be placed on the technicians' live stream view, on images, or pdf documents.
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    Splashtop Remote Support Reviews
    Remotely support client and internal computers using unattended remote access. Users can also access the computer remotely. Splashtop Remote Support is the right tool for you, whether you are just starting with remote support tools or looking for an alternative to expensive products. Splashtop Remote Support, a best-in class remote support tool, allows you to access your managed computers from any device at any time thanks to our fast, high-definition connections.
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    TSplus Remote Access Reviews
    Top Pick
    TSplus Remote Access is an ideal alternative to Citrix or Microsoft RDS for remote access, remote desktop connections and web application delivery. TSplus Remote Access: Remote desktop access Application delivery Secure connection from any device or browser Customizable web portal No Terminal Service CALs are required TSplus Remote access is a reliable and scalable method to web-enable any Windows Applications. TSplus's HTML5 built-in gives users seamless, intuitive access to Windows-based desktops and applications from any browser on any device. This includes PCs, Macs and Smartphones as well as Tablets. Remote Access offers a variety of connection clients and configurations. This allows you to create a secure remote environment that suits your needs and can grow with you business. Get a free 15-day trial of any TSplus product!
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    11Sight Reviews

    11Sight

    11Sight

    $24 per month
    11Sight is a customer engagement platform powered by AI that specializes in inbound video chats and communication solutions. It helps businesses improve their revenue generation strategies through streamlining customer interactions. 11Sight integrates seamlessly with different CRM systems to provide efficient leads management and automated CRM updates. This integration allows for the up-to date customer data to be maintained and increases sales team efficiency. 11Sight, unlike traditional video conferencing, offers a one-click video calling functionality. This allows instant customer connections, without the need for complex setups or downloads. It is designed for efficiency in sales and customer service. 11Sight has tools for B2B or B2C lead generation. These include AI lead qualification, lead capture video calls and lead capture features. These tools can help identify and convert qualified leads more efficiently.
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    TeamViewer Reviews
    Top Pick
    TeamViewer, a popular remote support and access software, allows users to remotely connect and control computers or devices from anywhere on the planet. It is widely used to troubleshoot technical issues, manage IT services, and provide customer support. The software supports secure file sharing, real time collaboration, and remote desktop accessibility across multiple platforms, including Windows MacOS Linux iOS and Android. TeamViewer has a number of security features, including end-to-end encrypted connections and two-factor authentication. This ensures a safe and reliable remote connection. Individuals, IT professionals and large organisations use it to boost productivity, provide remote support and manage devices efficiently.
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    Virtual Assist Reviews
    Virtual Assist, a video-sharing tool for businesses and individuals, is ideal for insurance companies, property managers or facilities maintenance. It's a reliable, safe and secure way to share stories. Sending an SMS is the fastest, easiest and most professional way to connect with Virtual Assist. Our PDF generator organizes your notes and images to create a report that is easy to read. Add your logo and customize the fields to suit your needs. Our geo-locating software gives you a real-time visual of your customer's location. All video, images and phone calls are captured and stored in a central location that is secure and accessible at any time.
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    Consolto Reviews

    Consolto

    Consolto Videochat

    10$/month/agent
    With Consolto, it’s easy to simplify, organize and enhance your remote interactions. Our advanced video chat platform makes your remote meetings feel closer than ever by delivering powerful customization and personalization capabilities. Consolto makes video chat seamless with clients! No need to download or install anything. All you have to do is go right there! You can also add text chat and appointment scheduling to create a fully-featured virtual workplace from anywhere you are. Consolto offers additional features like screen sharing, site analytics, and social messaging, making it a complete communication tool for consultants, sales, and support teams. Make your remote interactions come to life with Consolto! Advanced video chat capabilities are just the tip of the iceberg--with Consolto, you get everything you need to transform your home office into a fully-featured virtual office. From payment, scheduling and customization to white labeling, two-way screen sharing and more, we’ve got you covered!
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    Getscreen.me Reviews
    The cloud software Getscreen.me allows you to connect to your desktop from anywhere via a direct link through your browser. The quick support function allows you to quickly connect to the user's computer in order to help him solve a problem. You can set up permanent access if you need to connect often. This saves time and allows you to call customers or ask questions in the chat window. If you have a large company, you can create teams and work together under the same account. Getscreen.me is completely safe. The service uses the HTTPS protocol which includes AES encryption. We use algorithms to detect and block attempts to match passwords and one-time links. Integration with popular platforms like Google Chrome Extension, Telegram and Jira Service Desk, as well as with HTTP API.
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    Viewabo Reviews

    Viewabo

    Viewabo

    $20 per month
    Built for operational efficiency. Designed to encourage team collaboration. Viewabo helps you provide technical support faster and easier by turning your phone camera into your eyes. Connect with customers via SMS. Customers can click on the link and share their smartphone camera with you so that you can solve issues as if they were in your presence. Why tell customers to fix their problems when you can show it? During live video sessions, you can annotate the screen to show customers what to do. Freeze frame the video of the customer at any time for a clearer and more detailed view, making it easier to work together towards a resolution. Share how you support to save time. You can share recordings with other teams in a few clicks to achieve your goals more quickly. Viewabo remote visual assistance transforms frustrating customer experience into easier diagnosis and quicker resolutions using visual cues. This makes everyone's life easier than traditional support methods.
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    MyRoom Reviews
    HPE MyRoom Visual Remote Guidance is a new way to collaborate. It combines the powerful features of MyRoom and wearable technology. MyRoom users have the ability to see what the wearable user sees, and can provide feedback, resolve issues, capture screens, and annotate. VRG allows you to stay productive and remote within your MyRoom environment. The MyRoom Assist plugin allows IT support staff to request remote control of a desktop. They can also share their desktops with others, grant remote control to other users in the room, and gather information. Available for MyRoom Premium. You'll make a great first impression whether your clients, partners, students, or colleagues are located across the street or around the world with HPE MyRoom. Choose the right subscription type for you. HPE MyRoom offers a variety features to help you have a successful meeting with customers, business partners, and customers.
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    HelpWire Reviews
    Top Pick
    HelpWire is a remote desktop service designed for businesses and independent IT consultants. It offers user-friendly remote control tools for on-demand support of PCs, laptops, and workstations. With HelpWire, IT support services become more streamlined, enhancing the productivity of customer support teams of all sizes. Technicians can instantly access their clients' Windows and MacOS computers, allowing for direct and timely issue resolution, negating the need for expensive and time-intensive on-site visits. Essential features: - Easy session initiation - Support for multiple workstations - Cross-platform connections - Multi-monitor viewing - Drag-and-drop file transfer - Integrated chat - Team invitations - Client directory
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    BeyondTrust Remote Support Reviews
    Leading enterprises have found the #1 solution to securely access and support any device, anywhere in the globe. All in One Secure Remote Support Solution. BeyondTrust Remote Support (formerly Bomgar) allows you to support Windows, Mac OS, Linux, iOS and Android as well as peripherals using one secure tool. More devices, more platforms, more people, more locations. End-users and customers can get reliable, instant remote support from anywhere in the world. Focus on the problem, not the connection, and you can accomplish more. With seamless, high-quality remote assistance for all end-users, you can improve service levels and customer satisfaction. You can provide enterprise-grade, scalable support that keeps your business afloat, no matter if you're fixing a Linux server over the ocean or an iPhone in the middle of town.
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    RemoteSpark Reviews
    RemoteSpark allows remote workers the ability to establish secure video and audio calls with subject matter experts, when they need assistance solving complex problems. RemoteSpark allows remote workers to see what the expert sees and can use holographic assets for support. All this while keeping the user's head up and hands-free. RemoteSpark has the lowest internet bandwidth requirements of any augmented-reality communications platform. RemoteSpark is ideal for remote locations. Voice and video calls can be made using a minimum speed of 256kbps, which includes 3D holograms and IoT integrations. You can make reliable calls while connected to a mobile hotspot. All communications and assets are encrypted at rest and in transit to ensure that they meet or exceed the highest security standards. On-premise cloud computing options can be used to meet a variety of data governance needs. They can also operate fully air-gapped.
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    Cisco Webex Support Reviews
    They are your back. We have your back. Customers around the globe can get real-time support and service. Reduce call times, speed up resolutions, and lower overall costs. Cisco Webex Support will exceed your expectations. Remote technical support via a dynamic platform. Remote support available around the clock and across the globe. Being there for your customers is key to growing your business. You can build your business with exceptional service that is available from anywhere. There's no waiting. Fewer frustrations. Happier customers. Your customers will be happier if they can access help via your product, your website, or email. They will be automatically routed and queued to ensure they get the help they need quickly and get back at work. An all-star team will have a powerful toolbox. Give your reps the tools they need in order to shine. Support up to five customers at once, work across platforms, and jump firewalls in a flash.
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    CT-Assist Reviews
    We are small potatoes at CT-Assist. We are small compared to our competitors and that is okay. We don't have the big development team, support staff or the million-dollar budget. We do have a great product. We want to create a community of end-users. The CT-Assist will be more useful if there are more people and businesses using it. We can only improve and add valuable features through extensive real-world use. CT-Assist is a remote support service that provides quick and easy support for your clients. CT-Instant Support is a single, downloadable exe file that makes it easy for the end user initiate remote support connections. It can be downloaded straight or placed on the user's desktop for a simple double-click start up. CT-Instant Support was specifically designed for kiosks and POS systems that don't require keyboards.
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    Mavenoid Reviews
    Mavenoid is a scalable solution for support companies in the hardware industry. You can help your customers with everything from setup to daily use to troubleshooting. Mavenoid was designed for hardware support. Want to find out how it works with your product? Visit our test drive area to see it in action. Printers, speakers, dishwashers, and robots. Mavenoid provides product support for some of the most famous brands in the world. You get seamless product support that works in days, not months. In minutes, turn your knowledge and expertise into a product assistant. Automate repetitive inquiries like troubleshooting and installation, warranty handling, etc. With a suite of tools, you can quickly escalate issues. Live video support allows agents to be more interactive. Chatbots can be used to answer simple questions and encourage casual conversations. Chit-chat. We don't believe that. We help you solve real problems.
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    Avast Business Premium Remote Control Reviews
    You can connect securely and easily to your user's device from anywhere. Remotely manage IT support for your users. Remote connectivity is available to save time, effort, money, and maximize your productivity. Your users can get reliable and quick remote support. Integrated in the Business Hub platform. Uses the same Avast agent. There is no need to install additional software. The Business Hub allows you to connect quickly to your Windows or Mac devices from anywhere there is an internet connection. A viewer allows you to quickly and efficiently assist your users in resolving issues in real time. View audit information to view session duration, session notes, and which admin connected to each device. Remotely connect to any Windows and Mac device to install new software, troubleshoot problems, switch users, etc. To quickly and efficiently troubleshoot and solve problems, send log files and get software updates.
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    Fullview Reviews

    Fullview

    Fullview

    $50 per month
    Fullview empowers you to provide customer support that is seamless, scalable and personalized and is designed to revolutionize the workflows of support and success teams, as well as product teams and developers. The moment a customer experiences an issue, you can instantly see the complete user journey of that specific user, replay recent sessions, access their device and network information or start a live cobrowsing session with them. Fullview Replays allows you to jump to errors or specific events and it even includes privacy features that blur out sensitive information. Fullview Live lets you start cobrowsing sessions is seconds, without your users having to leave your product. You can highlight elements on their screen, click on elements or submit forms.
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    SnapSupport Reviews
    Real-time visual support for customers and field teams helps you resolve issues faster. Empower your field teams and equipment users with visual issue reporting, smart recommendations, chat, AR-enabled live video, checklists/instructions, and knowledgebase. SnapSupport is constantly helping tech companies. Check out what our clients and partners have to say about the experience. SnapSupport is available to you. You can take your customer service and field support to the next level. Your field engineers will be able to fix problems quickly and avoid multiple trips. Assist them remotely when they have a problem. Automates and streamlines the inspection reporting process. For quick inspections, create checklists using our mobile or RealWear HMT-1 apps. With configurable checklists, you can speed up equipment maintenance. A mobile app that allows for self-support and visual support can increase customer satisfaction.
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    Iperius Remote Reviews
    Remote Desktop Software, for Remote Support, Remote Access, and Online Meetings. Multi-platform software, avaible on Mac, Windows, Android and iOS. Iperius Remote ensures fast and secure remote desktop connections. The software is convenient for both ITPROS and private individuals. Connect from any a PCs or Devices to another easily and stability. Iperius Remote allows connection over the internet. Remote Control Connect in a simple and rapid manner to any computer. Work as if you were present locally, transfer files, make use of chat. Complete Remote Desktop. Unattended access Install Iperius Remote as a service for unattended access. You can keep a list of the computers of your customers and connect to them in order to carry out assistance at any time. Secure Powerful Universal Iperius Remote ensures the highest possible level of security with end-to-end encryption, compliant with HIPAA and GDPR standards. The video transmission technology is among the most powerful available, with a frame rate of up to 60 FPS.
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    SightCall Reviews
    At SightCall, we believe the more you see, the better you serve. See more, solve faster, serve better. SightCall enables you to deliver instant service through enriched video so you can guarantee remarkable customer experiences every time. SightCall enables your agents and technicians to solve customer problems faster through remote, guided interaction. By sharing live video enriched with augmented content, you can ensure remarkable customer experiences every time. Trust a platform built on a secure global network that works when and where you need it.
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    AweSun Reviews

    AweSun

    Aweray Remote

    $5 per 3 devices per month
    Remote computer access that is fast, reliable, reliable, and completely free. Aweray Remote, a free remote desktop software, allows users to remotely access, control, and troubleshoot their computers via their phone, tablet, or other PC. You can connect to games from wherever you are. The seamless remote desktop software that allows you to play games from anywhere. You can share your screen to other devices like a screen mirroring application. Computer-aided transmission of images and messages allows you to control all actions on the remote machine, just as if it were you. Aweray Remote allows you to work online with colleagues and friends, and also provides support for clients, family members, and friends. You can host a productive video conference to collaborate on projects remotely. You can save time and money on maintenance and service onsite.
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    Blitzz Reviews

    Blitzz

    Blitzz Remote Support

    $35/user/month
    3 Ratings
    Companies can use Blitzz Remote Support, to do more, increase profits, improve customer satisfaction, and avoid frustrating users with complicated software. There is a need for change in the customer support industry. Remote video support platforms can help you stand out from the crowd. Blitzz has helped businesses save time and money, while increasing customer satisfaction. To believe it, you have to see it. Remote Support, solves problems in a wide variety of industries. See how Blitzz can help companies achieve more. Remote support tools have been a problem in the past. They failed to provide the necessary tools and experience for a successful support team.
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    DualDesk Reviews
    DualDesk remote support software is powerful and easy to use. It is a one-time cost that allows your technical support staff to remotely assist a computer anywhere on the internet via firewalls in just seconds. Remote support services allow you to work smarter and save time. You can transfer files, chat, reboot, auto-reconnect, and control remote systems in real-time, even in Safe Mode. DualDesk, a proven, industry-proven remote assistance software, is fully compatible with Windows 7, Vista, 2003, XP and 2000 in service mode, safe and application modes. DualDesk remote support software is not like an entry-level remote system and does not require multiple ports for multiple technicians. It can also support unlimited technician seats from one support file. Multiple customers can connect with one remote support technician.
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    Remo Reviews

    Remo

    Pilixo

    $475.00/year/user
    With the increase in mobile workforce, IT departments now have to provide remote support for employees across multiple locations. Remote Access connects teams. Remote Access allows you to easily deploy software updates, diagnose and solve IT problems, and collaborate with colleagues.
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    Heyday AI Reviews
    Heyday's Conversational AI platform is for retailers. It combines the power and human touch of AI to deliver 5-star customer experiences. An online sales assistant that never sleeps can capture, engage, and convert leads. Heyday personalizes your website's customer experiences by connecting to your product catalogue to provide tailored search results and recommendations. Your associates are only contacted when customers are ready for purchase. AI powers Heyday to create the ultimate personal shopper experience. Are you overwhelmed by repetitive customer service inquiries? Heyday's powerful Conversational Ai technology eliminates repetitive customer service requests and saves your team time. This allows them to focus on customer conversations with higher value and our chatbot takes care the rest.
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    EVAN360 Reviews

    EVAN360

    EVAN360

    $10 per user per month
    The EVAN360 platform allows organizations the ability to create a support environment that employees can use to connect with their internal team members or existing contractors. Employee questions can be directed to the expert who can answer them right away. Simply put, EVAN360 connects people who have problems with people who have solutions.
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    Devolutions Remote Desktop Manager Reviews
    Top Pick
    IT teams often struggle with managing various remote connections securely across multiple platforms. Remote Desktop Manager (RDM) addresses this challenge by offering a centralized platform that integrates remote session management with password and credential storage. Supporting protocols like RDP, SSH, and VNC, RDM simplifies access to critical systems while maintaining high security standards. By providing features like role-based access control, password vaulting, and detailed session auditing, RDM ensures that only authorized users have access to sensitive systems. This not only reduces the complexity of managing remote connections but also enhances security by minimizing the risk of unauthorized access. Ideal for organizations of any size, Remote Desktop Manager is the ultimate tool for simplifying and securing remote access while increasing operational efficiency.
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    Impero Connect Reviews
    Connect securely to any platform, device, or network. No matter what industry, most network data breaches are caused by unsecured remote access points. Impero Connect's security features are built from the ground up to exceed compliance and security standards. They can also be customized to meet your business's specific needs. Multiple remote access points can be costly and increase your network vulnerability. Impero Connect consolidates access to support devices and end users across your network as well as the Internet. Multi-factor authentication and customisable security credentials give you one tool for accessing internal and external resources. Our broad platform support allows for fast, flexible access via a single interface.
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    ServiceBell Reviews

    ServiceBell

    ServiceBell

    $500 per month
    Live video chat, screen takingover and user monitoring allow you to win more customers and provide better support. Get insight into the buying process of your customers. Receive notifications when customers visit high-value pages. You can chat live with customers 24/7. Learn how your customers found you site. Start the buying process with your customers personally. ServiceBell integrates seamlessly with Intercom to allow rich interactivity, including screen takeover and video chat. ServiceBell integrates seamlessly with Calendly, so customers can easily schedule a meeting with your team. Clearbit Reveal integrates with ServiceBell to notify you when high-value prospects visit your website. To learn how ServiceBell can empower organizations of any size to build better relationships and customers, request a demo today. ServiceBell works with any website, regardless of its framework or language.
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    Naverisk RMM & PSA Reviews
    Beautifully simple RMM and Service Desk software. A powerful, simple-to-use, all-in-one IT service automation platform that simplifies service delivery and reduces costs. Since over 10 years, Naverisk has empowered MSPs and IT Pros to deliver exceptional IT services. Naverisk's powerful remote management and monitoring capabilities allow you to deliver world-class IT services. You can identify and fix issues before users are affected. Automate your IT services to improve efficiency. Full support for Windows, Linux and Mac & SNMP devices. To provide great customer service, it takes a team. Naverisk's service desk was created for IT professionals and MSPs. It features powerful automation and collaboration capabilities. Modern collaboration features support teams working together and integrated device management to quickly solve IT issues.
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    Instant Housecall Reviews

    Instant Housecall

    Instant Housecall

    $29 per user per month
    A small app can be downloaded by your customer to start a support session. No pre-installation required. Instant access to their computer will be granted. After your remote support session ends, you will only be able to access their computer if you are invited. Your clients will enjoy complete privacy and peace-of-mind. Are you not there? Customers have 12 hours to connect, and the computer can be left unattended. You can also receive an SMS to let you know that your customer has waited. You can choose your customer from a list to access their computer at any time. For unattended remote access, you will need to obtain permission from your customer. You can then access their computer again and another time. You can leave a message for your customer, ask for a referral to someone on your team, and connect automatically when you sign in. You can view and control the computer of your customer as if it were yours.
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    Visual Assistance Reviews

    Visual Assistance

    OptimaTech Limited

    $50/month/5 users
    1 Rating
    Visual Assistance is an online customer support software that allows real-time screen sharing and video collaboration. Users can invite customers quickly to sessions via SMS and email. Agents can visually troubleshoot problems using live camera streaming on mobile devices. Voice chat speeds up resolutions by allowing natural conversations. Both parties can highlight details in images using annotation tools. A dashboard gives insights into resource usage, allowing for better resource optimization. The main benefits are a quick session start, an intuitive interface with strong security, quicker issue resolution and reduced onsite visits. Use cases include remote support, installation guidance and inspections, as well as training.
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    MSP360 Connect Reviews
    Fast, stable and secure remote access solution that allows users to connect to devices and servers remotely and resolve issues faster.
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    AirDroid Remote Support Reviews
    AirDroid Remote support is a customer support tool designed for customer service, Help Desk, and IT support teams. It allows them to remotely manage and control attended and unattended Android devices. AirDroid Remote Support allows technicians and IT professionals to provide remote technical assistance to users, troubleshoot issues, and perform various tasks without being physically present. Features: Remote Access Unattended *Establish a security policy *Group management *Black Screen Mode *Remote Input method *Voice Call and Chat *Screen Sharing *Tutorial Gesture File Transfer
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    Zoho Lens Reviews
    Interactive Remote Assistance with Augmented Reality. Access a remote user's smartphone camera to see the problems in their equipment, which can include servers and plant machinery. You can view the live camera stream from your remote client's smart glass or smartphone and instruct them directly from your desk. AR annotations allow your customer and you to add virtual information to the live stream. Other annotation tools can be used to draw or write on the screen. To provide remote assistance, you can communicate with your customer via text chat and VoIP. To capture a snapshot from the incoming camera stream, you can either document specific events or analyze an issue further. To explore, analyze, or discuss technical details of a particular situation in greater detail, freeze the incoming camera stream.
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    Fixzy Assist Reviews

    Fixzy Assist

    Fixzy Assist

    $22.84 per month
    Fixzy connects homeowners, tenants, and occupants with maintenance and repair specialists immediately. Fixzy's web application uses powerful AR, AI, and cutting-edge computer vision to provide live video and interactive tools that are compatible with any mobile and desktop PC. Fixzy helps property stakeholders of all types solve problems quickly, reducing stress, damages, and onsite calls, wherever they may be. Fixzy's web app is free to download and allows technicians to remotely guide occupants using revolutionary augmented reality technology. Allow occupants to share detailed measurements and damage reports, and to analyse problems using computer vision. Live video sessions with us are a great way to show your occupants how experts can quickly guide them using remote features like pointers, live hand overlay, zoom in, translation, document sharing, zoom out, and tool kits.
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    NexGen Virtual Office Reviews

    NexGen Virtual Office

    NexGen Virtual Office

    $25 per user per month
    NexGen Virtual Office is a revolutionary digital workplace that creates PLACE and PRESENCE. It makes it possible to be together even when you are far away. Beautifully designed digital offices for remote schools and teams with 1-click secure video conference, advanced chat and real-time office status. The absence of visible company culture is a major problem with most digital office platforms. NexGen Virtual Office's customizable options increase team engagement. You can customize floor plans, room design and function, company branding, custom bots and many other options. You can see how NexGen's digital spaces can best suit your needs by requesting a live demo. We will also discuss pricing and custom solutions.
  • 48
    Gorgias Reviews
    Gorgias is the best Shopify customer support solution. It reduces your first response time by 30% and automates as much as 30% of your support tasks. Our powerful integration allows you to edit/refund Shopify orders from Gorgias. It also allows customers to auto-respond with templates response (macros), including Shopify variables. You can also manage all customer interactions (Facebook comments, social media comments, email, etc.) from one place. All your customer interaction (Facebook messages, social media comments, chat, etc.) can be managed from one location
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    RISE Remote Support Reviews
    RISE Remote Support allows you to map your entire support process from the moment the problem occurs to the storage of the solution in the knowledge base. It is easy to understand and structure for all involved. No matter if you're using desktop PCs, laptops or smartphones, RISE Remote Support works on all devices. You can share any type of file, including photos, videos, PDFs, 3D objects, or other files, with your customers or employees. Voice messages are an integral part of modern communication. Voice messages can be used to replace tedious typing, act as an ear for the local community and help with problem identification and resolution. A picture is worth 1000 words. An edited picture will say even more. Our image editor makes it easy to refine your photos quickly.
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    Median Cobrowse Reviews
    Screen Share enabled support can turn your customers into raving fans. Support time can be reduced by up to 82% in just minutes Real-time resolution increases customer satisfaction. Transform your support team into a profit center. It's easy to provide support when you can see the problems your customers are having and can help them find a solution. Median allows you to monitor any visitor to your website and see their interactions with it in real-time. You can simply join a session and place your mouse on the screen of someone who has a problem. Stop wasting time asking customers for details and save yourself years of support. Share your screen with just one click. Get Started Free Median is fully integrated to 12 of the most popular chat programs. With a click, you can go from chat to screen sharing in just seconds. The Median code installed on your website will allow you to screen share in an interactive and easy way.