RISE Remote Support Description

RISE Remote Support allows you to map your entire support process from the moment the problem occurs to the storage of the solution in the knowledge base. It is easy to understand and structure for all involved. No matter if you're using desktop PCs, laptops or smartphones, RISE Remote Support works on all devices. You can share any type of file, including photos, videos, PDFs, 3D objects, or other files, with your customers or employees. Voice messages are an integral part of modern communication. Voice messages can be used to replace tedious typing, act as an ear for the local community and help with problem identification and resolution. A picture is worth 1000 words. An edited picture will say even more. Our image editor makes it easy to refine your photos quickly.

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Company Details

Company:
RISE Technologies
Year Founded:
2016
Headquarters:
Germany
Website:
rise-rs.de/produkt/

Media

RISE Remote Support Screenshot 1
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Product Details

Platforms
Windows
Mac
iPhone
iPad
Android
Customer Support
Phone Support
Online

RISE Remote Support Features and Options

Remote Support Software

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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RISE Remote Support User Reviews

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