Average Ratings 23 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Remote support app that delivers unattended, on-demand support to clients anywhere in the world. Easy to use and quick, FixMe.IT connects you instantly to any remote computer. It allows you to transfer files and switch between sessions, saving you time, effort and money. FixMe.IT is designed for sole proprietors, small businesses, and large corporations in different industries and sectors. It offers multi-session handling and unattended desktop sharing. Video-session recording, multiwindow control, whiteboard tools and more.

Description

Klapper serves as a video communication platform that enables immediate video interactions between users in need of assistance and support representatives, often referred to as tutors, from SaaS companies. User-friendly and straightforward, Klapper allows SaaS organizations to provide impactful, tailored video support with minimal hassle. If you're looking to elevate your customer service beyond a traditional call center experience, Klapper is the ideal solution. Deliver instant help to your users exactly when they need it through seamless video connections with your customer support representatives, or tutors. This approach allows users to engage with your top experts, who can guide them in maximizing their experience with your SaaS offerings. Integrating Klapper into your platform is quick and simple; just install the Klapper icon in a few easy steps. You can also personalize the icon to align with your brand's aesthetic, ensuring a cohesive user experience. With Klapper, you can be prepared to provide video chat support in just moments, enhancing customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Herfert Software

Integrations

Herfert Software

Pricing Details

$32.50/month/seat
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Techinline

Founded

2007

Country

Canada

Website

www.techinline.com/

Vendor Details

Company Name

BAD SISTEMS

Website

klapper.io

Product Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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