MSP360 Connect Description
Fast, stable and secure remote access solution that allows users to connect to devices and servers remotely and resolve issues faster.
MSP360 Connect Alternatives
FixMe.IT
Remote support app that delivers unattended, on-demand support to clients anywhere in the world. Easy to use and quick, FixMe.IT connects you instantly to any remote computer. It allows you to transfer files and switch between sessions, saving you time, effort and money. FixMe.IT is designed for sole proprietors, small businesses, and large corporations in different industries and sectors. It offers multi-session handling and unattended desktop sharing. Video-session recording, multiwindow control, whiteboard tools and more.
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ISL Light Remote Desktop
ISL Light is a remote desktop software that is easy to use for security-conscious users. It offers great value-performance. ISL Light is a powerful tool for IT staff and support personnel to solve problems remotely via remote support, unattended access, or screen-sharing from mobile devices. It is cross-platform and provides 256-bit encrypted sessions, all the standard remote access features, as well as session recording, chat, videocall and multi-monitor support, file transfers, reporting, and many other important extras. Users can choose between cloud and on-premise services. ISL Online license doesn't limit the number or workstations of clients, users, and users you can support. It is a reliable, highly secure software that can be used in all industries, including banks, hospitals, government institutions, and insurances.
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ScreenMeet
The leading enterprise cloud native remote support platform embedded in ServiceNow Salesforce Tanium and more.
Empower your IT Help Desk team and Contact Center to resolve 32% of issues on the first call. Agents can launch with a single click and multi-channel support. No downloads are required. ScreenMeet, which is browser-based, can be embedded into your existing CRM and ITSM. Your IT Help Desk and Contact Center will connect in seconds thanks to our global cloud infrastructure with low latency.
Authentication in platforms like Salesforce or ServiceNow ensures that credentials adhere to strict internal password policies. It's also configurable so you can store data in the cloud in specific geographies.
Enterprise-grade security
-Built using Amazon Web Services (AWS), a leading cloud solution
Data transmission: TLS/DTLS 1.2+ and AES-256 bit encryption
-Authentication via Salesforce & ServiceNow to add security
-Store data on your preferred cloud
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GoTo Resolve
GoToResolve is a refreshingly simple IT support tool that adapts to the way your team works today. Our all-in-one IT platform will help you support your workforce from anywhere. All your IT needs are covered with our all-in-one platform. It's as simple as speaking to someone. Agents and employees can get more done with time-optimizing features such as unattended access, multi-session handling, and multi-session management. Systems are protected while businesses run smoothly. Remote access, support and ticketing are all possible together. Remote and in-house teams can access GoTo Resolve more easily. You can speed up resolutions by using a frictionless, fast join flow. All the tools agents need to resolve problems are available right there.
- In-session system diagnostics
- Reboot/reconnect
- Admin mode
- File transfer
- Multi-session handling
- and many more
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Pricing
Pricing Starts At:
$89.99 per year
Pricing Information:
The price depends on the selected edition – Connect Free, Connect Pro or Connect Managed. Visit MSP360 website to compare all three plans and choose one that suits you best.
Free Version:
Yes
Free Trial:
Yes
Integrations
Company Details
Company:
MSP360
Year Founded:
2011
Headquarters:
United States
Website:
hubs.ly/Q012Jhwr0
Media
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Secure your business by securing your people.
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Product Details
Platforms
SaaS
Windows
Mac
iPhone
Android
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
Phone Support
Online
MSP360 Connect Features and Options
Remote Support Software
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Remote Desktop Software
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
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