Gorgias Reviews

Gorgias Description

Gorgias is the best Shopify customer support solution. It reduces your first response time by 30% and automates as much as 30% of your support tasks. Our powerful integration allows you to edit/refund Shopify orders from Gorgias. It also allows customers to auto-respond with templates response (macros), including Shopify variables. You can also manage all customer interactions (Facebook comments, social media comments, email, etc.) from one place. All your customer interaction (Facebook messages, social media comments, chat, etc.) can be managed from one location

Pricing

Pricing Starts At:

$50.00/month

Pricing Information:

Unlimited users 350 tickets/month included All features

Free Version:

Yes

Free Trial:

Yes

Integrations

View Integrations

Reviews

Total

ease

features

design

support

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Company Details

Company:

Gorgias

Headquarters:

United States

Website:

www.gorgias.com/

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Media

Product Details

Platforms

SaaS

iPhone

Type of Training

Documentation

Live Online

Webinars

In Person

Customer Support

24/7 Live Support

Gorgias Features and Options

Help Desk Software

Alerts / Escalation

Automated Routing

Community Forums

Customizable Branding

Document Storage

Email Integration

IT Asset Management

Incident Management

Interaction Tracking

Knowledge Base

Known Issue Management

Live Chat

Multi-Channel Communication

Multiple Brands / Products

Network Monitoring

Real-time Chat

Self Service Portal

Service Level Agreement (SLA) Management

Ticket Management

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