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Devolutions Remote Desktop Manager Description

Remote Desktop Manager (RDM), centralizes remote connections on a single platform, which is shared securely between users and the entire team. RDM is a great tool for remote access. It supports hundreds of integrated technologies, including VPNs and protocols. RDM empowers IT departments to increase security, speed, productivity, and efficiency throughout the organization, while reducing inefficiency and cost.

Pricing

Pricing Starts At:
$324.99/single-user
Pricing Information:
Enterprise : $9 999.99 (up to 50 technicians. single site)
Premium (Please contact our team for more info)
Free Version:
Yes
Free Trial:
Yes

Integrations

Reviews - 9 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Devolutions
Year Founded:
2004
Headquarters:
Canada
Website:
devolutions.net/remote-desktop-manager
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Product Details

Platforms
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Webinars
Videos
Customer Support
Phone Support
Online

Devolutions Remote Desktop Manager Features and Options

Remote Support Software

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

IT Management Software

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Remote Desktop Software

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Devolutions Remote Desktop Manager User Reviews

Write a Review
  • Name: Joel H.
    Job Title: Technical specialist
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Awesome administration software

    Date: Oct 30 2023

    Summary: Awesome software that holds every feature needed for remote desktop connection as well as extra tools like password management.

    Positive: I like the way this software has the all in one solution i need for any remote desktop connections and scripting like PowerShell.

    Negative: The software is quite big in terms of functionality so at some times it might be hard to find the correct functionality needed.

    Read More...
  • Name: Paul S.
    Job Title: IT Architecture Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Remote Desktop Manager Is The One Tool For Collaborating Systems Administration Across Many Teams

    Date: Dec 12 2022

    Summary: Working in a large environment with many different IT groups using different tools, we were constantly struggling with keeping passwords in sync, lack of documentation, and tool sprawl. We needed a solution that allowed multi-user access, a centralized database so everyone had consistent data and role-based access control with logs. We chose Remote Desktop Manager for both its features and its affordability. We liked it because it allowed us to share information quickly and easily. Our information security team liked it because it allowed for MFA login protection, logging, session recording, and password aging reports. It's rare that InfoSec and IT agree on anything, but Remote Desktop Manager is one of those tools that everyone will like when they start to use it.

    Positive: Multi-remote apps (RDP, VNC, Powershell) in one multi-tabbed interface.
    Rich API so we can sync to and from our CMDB and other tools.
    Ever increasing features making the product more valuable.
    The documentation tab. Seriously. It will change your life.

    Negative: Without reading the documentation, people will only use about 10% of the app's true capabilities.
    The native ftp/ftps/sftp tool is lame, but the FileZilla integration works great.
    I'd love to see them work more Azure/Graph API into the product.

    Read More...
  • Name: Patrice G.
    Job Title: IT Service Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The Best Remote desktop Manager

    Date: Oct 04 2022

    Summary: Been using for over 10 years, that software has been following me to every job since I found it, it's a real time saver.

    Positive: Easy to use.
    Easy to set up.
    Easy to manage.
    Lots and I mean lots of option and configuration possibilities.

    Negative: None that I can find, every time that I think it could be fun if... after a few search it already does it, just have to configure the option, so no cons for me really.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Teamhead System Operation
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    More answers than questions.

    Date: Aug 24 2022

    Summary: No other tool can cover the full range of connection protocols and access.
    With the ability to securely manage access data, the combination is unbeatable.

    Positive: In my experience, the Remote Desktop Manager (RDM) from Devolutions is the best it-tool on the market to establish secure connections and access to various target systems. it enables all possible connection protocols to be used from a central point. depending on the requirements, the RDM can be used to perform a wide range of tasks. many tasks can be automated. interesting is also the perfect interaction with other products from Devolutions. With the possibility to use a free version, all functions and functionalities can be tested in peace and quiet.

    Negative: Besides the standard connections there are a lot of options.

    Read More...
  • Name: Ben L.
    Job Title: Consulting Systems Engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best Tool to Manage Remote Connections

    Date: Aug 15 2022

    Summary: I've been using RDM for many years now. Started with the free version and once I moved over to the Enterprise version, I couldn't move back. If you work in Information Technology and manage a lot of remote connections, you NEED Remote Desktop Manager!

    Positive: Securely Store your Credentials to use for your remote connection (SSH, RDP, Etc) entries.
    Setup Roles for different users to access specific resources.
    Create folders & sub-folders to organize your entries.

    Negative: Haven't found any as yet. The Devolutions Team is quick to take application feedback (be it bugs or whatever) and take action on whatever you find.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Infrastructure Manager
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use and the best option available

    Date: Aug 12 2022

    Summary: I use it since 2013, and when I moved to a new company, I brought RDM to my toolset again. RDM means to work safer and faster.

    Positive: Lots of features, always updated, always thinking in security.
    Centralized management, integration with other tools, multiple users and you may automate lots of stuff.

    Negative: Only startup speed and keyboard lock during startup.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Global Information Technology Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Everything you need in one place!

    Date: Apr 19 2021

    Summary: Remote Desktop Manager allows me to work smarter not harder. I have everything that I access on a daily basis at my fingertips.

    Positive: Remote Desktop Manager is my go to application to have a single pain of glass user interface to interact with our entire Information Technology environment. I can you this application to organize everything that I need in my daily checks.

    Negative: Setup was a cumbersome process to get it customized to fit my needs but after the setup was complete it cuts down on time that I have to navigate to different applications.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: IT Engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Perfect Tool for IT Engineer

    Edited: Mar 15 2023

    Summary: Management of all connections to all servers and other network equipment and websites etc.
    Good tool for daily use.

    Positive: Management of all connections to all servers and other network equipment and websites etc.
    Diversity of all console colors.

    Negative: Very expensive cost for a single user license.
    Sometimes some datasources are slow.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: System Administrator
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Getting There

    Date: Aug 10 2022

    Summary: The product gets better and better with each release. The creators are enthusiastic about their product and make themselves available.

    Positive: Contains means of connecting to various resources all in one interface. Keeps me from having to have various apps open to do what this one app can.

    Negative: Setting up some connections is tricky and some don't work.

    Read More...