Alternatives to Calabrio Workforce Management

Connecteam is an all in one employee app that was specifically designed for non-desk employees. It provides all the necessary capabilities to manage and operate field employees, including communication features, workflows and scheduling, as well as time clock. Just a few clicks and you can bring together your deskless workforce. Your desktop Launchpad allows you to collaborate, manage operations, develop professional skills, and monitor employee engagement. In minutes, you can create a fully-branded mobile app for your company. You can add safety checklists, orientation courses, product catalogues, and shift management to your mobile app. Or, you can customize the features to suit your needs. You can also gain insight into how your team interacts with company assets and take steps to improve efficiency. Connecteam allows managers and employees to automate their processes and allow them to focus on growth. Integrations include Google Calendar, Gusto, QuickBooks Payroll, Xero and others.

Flexible work is on the rise. The ultimate OS for temp work. Offering an end-to-end solution for staffing/recruitment agencies, stadium event management and Businesses employing temp workers. Ubeya has developed a SaaS B2B platform that brings the tech revolution to the world of temporary jobs. Ubeya connects businesses that manage flexible workers, and allows them to manage, outsource, rate and pay their entire workforce. It bridges the gap between staffing firms, businesses and shift workers by automating and optimizing work processes, scheduling, communication, payroll and compliance. With Ubeya’s technology, workers finally feel the belongingness to the company they work for. This boosts their connection to the business and makes them more accountable in every task they tackle. Ubeya platform unifies scattered communication channels, increases workers’ retention, and reduces no show rate, to reshape flexible work experience. Ubeya’s platform helps hundreds of businesses worldwide become more resilient and adaptive to change, resulting in growth, operational excellence and happy workforces. Ever wondered how a huge operation like the O2 Arena stadium manages their work? Ubeya provides everything they need.

Global, award-winning contact center compliance and workforce optimization solutions. Compliance recording can help protect your company against theft, litigation, and fines. Eleveo provides coverage for all your needs, from voice calls to land mobile radios. To ensure compliance, you can anonymize or remove details from data. Archive data based on configurable rules or automatic categorization. Monitor your teams' voice interactions with customers. Audit logging of every system action, with simplified extracts for compliance review. Support, sales and back-office business transactions are crucial. You can protect your interests by recording everything in one place. Since decades, we have been recording voice conversations. Our solutions are trusted all over the globe.

Greenshades is the cloud-based and compliance-driven payroll and HR software that thousands of businesses trust. The Greenshades payroll and HR platform is ERP-independent, flexible, and allows for easy setup and long-term in-house functionality. The Greenshades platform integrates seamlessly with Dynamics GP, Dynamics365 BC Business Central, and F&O Financial and Operations, as well as older platforms such as NAV, SL and AX. This ensures that you get a custom fit without the overhead and expense of outsourcing payroll providers. Greenshades makes payroll and HR easier than ever with robust employee self-service, proactive compliance, and comprehensive tax reporting. We are a payroll provider with NO float. This means that we don't require pre-funding payroll tax accounts. Greenshades' payroll platform includes top-rated support that covers all aspects of payroll. Our experts are available to assist you every step of the process.

WorkforceHub, the small business solution that is instantly useful and delightfully easy to use for tracking time, scheduling, and hiring, is the perfect solution. It grows with your business while providing the features that are essential to an organization. It is designed, priced, and tailored for small business employers. The integrated solution provides employees with features such as employee self-service and PTO tracking to improve employee experience. The solution helps create high-performing teams by tracking applicants and onboarding new employees. Reduce workforce management complexity through seamless time and attendance, employee scheduling, geofencing and more. WorkforceHub is able to connect to existing systems, allowing for the addition of new functionality over time. Radially flexible and empowering.

Intradiem is the only workforce management solution that guarantees results and improves customer service. Our technology acts as an automated manager for the call center, with rules that are triggered in real time by actual center conditions. Our technology powers over 1.2 billion automated tasks annually and has saved our customers more than $160 million over the past two years.

Empower your workforce through cloud-based human capital management that enhances employee engagement, streamlines processes, and promotes efficiency. Swiftly identify, attract, recruit, reward, and nurture top talent to ensure your organization thrives. Maintain real-time access to payroll that is consistently calculated and current, allowing for seamless oversight. Equip every team member with data-driven insights to enable quick and informed decision-making. Elevate your human capital management practices to new heights. By simplifying payroll and HR management, you can dedicate more time to critical business objectives instead of getting bogged down in administrative tasks. Automate your personnel and payment workflows to save valuable time and minimize reliance on cumbersome, paper-based systems. Facilitate self-service access to payroll, HR, and benefits data, giving employees the autonomy to manage their own information. Receive assistance in navigating compliance challenges and ensure timely and accurate payroll and tax submissions. In an increasingly global workforce, simplify compliance with diverse regulations across various regions and jurisdictions, while also adhering to your organization's internal policies and protocols. With these strategies, your organization can thrive in a complex and dynamic business environment.

ScheduleFlex is a dynamic workforce scheduling tool tailored for service-oriented sectors including healthcare, public safety, call centers, and staffing agencies. It empowers managers to quickly adapt to fluctuating labor requirements by allowing immediate adjustments to shifts and seamlessly assigning them to qualified staff members who are available. The platform boasts comprehensive scheduling tools that effectively manage urgent changes, accommodating unexpected employee absences and variations in service demand. Furthermore, ScheduleFlex enhances communication through mobile technology, keeping managers and team members well-informed and connected to ensure operations run smoothly. With enhanced visibility into available and qualified personnel, managers can optimize shift coverage while minimizing overtime costs, ultimately leading to improved workforce efficiency. This innovative solution not only streamlines scheduling processes but also enhances overall organizational performance.

Easily configurable, user-friendly, and budget-friendly, our service offers a range of features that provide clear visibility into employee attendance and time across the organization. Users can set customizable access permissions to regulate system use, while both employees and managers benefit from self-service options, alongside robust management capabilities for job costing, pay rates, and categories. Offered in both Standard and Platinum tiers, our cloud-based Time & Labor Management (TLM) application is tailored to accommodate businesses of any size. The Job Costing feature allows for tracking of work, time, and expenses related to three predefined cost centers, supporting an extensive range of positions, departments, locations, and tasks. Moreover, Flexible Accruals Management aligns with company policies regarding eligibility, tenure, and hours worked. Additionally, it can seamlessly synchronize with external payroll or HR systems if desired, enhancing overall operational efficiency. This adaptability ensures that our TLM solution grows alongside your business's evolving needs.

Assembled provides a comprehensive platform for managing and optimizing support operations by blending human agents, outsourced BPO teams, and AI-powered agents within a single dashboard. Its workforce management capabilities include intelligent scheduling, forecasting, and real-time performance analysis to ensure resources are allocated efficiently. AI agents handle end-to-end customer service across chat, email, SMS, and voice, reducing response times and freeing human agents for complex cases. The AI Copilot delivers real-time assistance by surfacing relevant knowledge, suggesting replies, and enabling seamless communication handoffs. With strict compliance to SOC 2, GDPR, and HIPAA, Assembled ensures enterprise-grade security and data protection. The platform offers deep insights into automation opportunities and workflow improvements, enabling continuous optimization. Assembled’s customers report significant improvements in adherence, customer satisfaction, and operational savings. Trusted by global teams, it supports scalable, modern support strategies that blend AI and human expertise.

Enhance your workforce engagement and boost contact center efficiency without raising expenses. Aspect Workforce, previously known as Alvaria Workforce & Aspect Workforce Management, equips your organization with essential tools to optimize performance, monitor progress, enhance agent capabilities, and minimize turnover rates. Beginning with our industry-leading workforce optimization features, the WEM Suite incorporates employee-focused elements like gamification to enrich the agent experience. This powerful integration results in a comprehensive workforce engagement solution unmatched in the industry. By utilizing Aspect Workforce, your contact center can leverage technology effectively, accommodating teams whether they are on-site, remote, or working from home. Select the necessary resources from our WEM offerings to foster superior customer interactions, elevate customer satisfaction, and cultivate a more engaged workforce—all while keeping operational costs low. Investing in these solutions sets the stage for long-term success and sustainability in your contact center operations.

Strive for operational excellence and increased market share while boosting profitability in a rapidly changing marketplace. Ensure that your staffing requirements correspond with the skills and availability of your workforce. Assess and effectively enhance quality, safety, and productivity levels. Foster improved performance by implementing employee engagement initiatives. Blue Yonder's Store Workforce Management solution guarantees that products are efficiently stocked, arranged, and accessible, thereby upholding the supply chain commitment and improving customer satisfaction. Their Labor Management System offers comprehensive insights essential for enhancing employee engagement and overall performance. By optimizing workforce productivity and lowering expenses, you can achieve a better match between labor availability and customer demand. Utilize mid-week schedule adjustments and employee self-service options to enhance flexibility. Furthermore, nurture a culture of high performance by applying best practices and workforce incentives that reveal opportunities for process enhancements, ultimately leading to greater operational efficiency. Emphasizing continuous improvement will ensure your organization remains resilient in the face of market challenges.

Organizations can gain insight into the activities of their agents and the methodologies implemented to perform those tasks. Globitel’s Workforce Management software provides an intelligent array of tools designed to enhance productivity within call center operations and monitor adherence in real-time. This is accomplished by effectively optimizing workforce resources through precise forecasting, which leads to the creation of a more streamlined schedule. By balancing the availability of skilled agents with the predicted traffic during different times of the day, this optimization ensures that service levels are met while minimizing any underutilization, thereby boosting efficiency and preserving agent satisfaction. Furthermore, Globitel's Workforce Management software includes advanced modules for smarter workforce management, encompassing key functions such as scheduling, forecasting, real-time monitoring, and oversight of operational metrics like call volumes, handling times, and agent shifts. Additionally, the software's flexibility allows for rapid adjustments to be made in response to fluctuating demand, ensuring that call centers can adapt effectively to any situation.

Enhance your labor budgeting, forecasting, and scheduling through AI-driven workforce management solutions. Are your managers on-site dedicating countless hours each week to labor scheduling? Is your staff often insufficient during peak times? Are your employees resigning or calling in sick due to scheduling conflicts? With Reflexis Workforce Scheduler, which leverages AI for management and promotes employee self-service, you can effectively address these pain points and streamline your labor operations, empowering your on-site team. The AI-enhanced forecasting capabilities allow managers to generate exceptionally accurate labor forecasts and schedules without depending on mere speculation. This innovative Workforce Scheduler employs sophisticated algorithms to power a highly efficient scheduling engine, allowing managers to create schedules with just a single click. The user-friendly mobile-first interface, combined with AI-driven automation, significantly reduces the time managers spend on scheduling tasks, resulting in precise labor forecasts that enhance operational efficiency and employee satisfaction. Moreover, the system not only addresses current issues but also anticipates future workforce needs, further optimizing labor management.

Rota empowers organizations and agencies by providing a streamlined platform to effectively build, manage, and engage their entire workforce. Our advanced technology integrates both internal and external staffing processes, allowing your teams to focus less on employee organization and more on delivering value to the business. Effortlessly schedule your staff to enhance overall productivity, ensuring that your workforce remains connected and informed throughout various locations and events. Grow your team only when necessary, utilizing Rota to swiftly arrange schedules for your own employees, temporary workers, flexible staff from your talent pool, or external agency partners. By optimizing the use of your internal staffing resources across multiple sites, you can better oversee who is working, where, when, and with whom, ultimately creating a more efficient and cohesive work environment. The result is a workforce that is not only well-organized but also fully engaged and ready to contribute to the success of your organization.

Enhance your team's effectiveness and elevate customer satisfaction with three seamlessly integrated solutions. Streamline all incoming communications, allowing for the assignment of specific conversations to designated agents or teams. Organize discussions for simplified automation and reporting purposes. Enjoy a comprehensive omni-channel experience that includes Voice, Chat, Email, SMS, and Social media interactions. Our platform connects with over 40 partner applications, ensuring smooth integration. Experience precise forecasting and scheduling capabilities, alongside real-time management features. It's powerful, user-friendly, and budget-friendly, making it perfectly suited for call centers. Puzzel equips you with all the necessary tools to provide outstanding customer experiences and foster business growth. Engage with customers on their preferred channels, create sophisticated AI-driven self-service options, and enhance your team's productivity to boost efficiency and sales, all within our intuitive cloud-based platform. By staying informed about the latest trends in customer experience and technology, we help you remain competitive in a rapidly evolving market. With Puzzel, you can focus on what matters most: building strong relationships with your customers.

Enhance every facet of labor management and productivity using Infor® Workforce Management. This powerful, enterprise-level software solution focuses on workforce planning, execution, and analysis, leveraging a reliable technology platform that offers features such as time and attendance tracking, demand-based scheduling, workforce scheduling, and tools for absence management. Infor WFM supports seamless integration and data exchange through its advanced architecture, enabling businesses to tackle today’s complex scheduling challenges with a specialized scheduling tool. Streamline everyday scheduling operations by utilizing cross-team collaboration and staff-floating capabilities, allowing for adaptable workforce management. Make data-driven decisions with scientifically optimized schedule generation, and give your employees the ability to take charge of their own schedules. The system incorporates a self-learning algorithm that evaluates historical data, past performance metrics, weather conditions, and promotional information to refine scheduling accuracy and efficiency. This innovative approach empowers organizations to respond proactively to changing workforce needs and enhances overall productivity.

We are confident that by providing a distinctive, adaptable, and responsive platform, particularly as a Field Service Management solution, you will be able to achieve the highest level of customer service possible. This all-encompassing platform streamlines the handling of incoming calls, facilitates online support, enables chat, SMS, self-service application synchronization, emails, and social media integration for comprehensive customer management. It also features multi-platform mobile applications designed to oversee your field workforce effectively. This empowers your mobile team to receive, queue, schedule, complete, update, and notify regarding their job orders while on the go. With iTouchVision’s Service Desk Solution, you can achieve seamless life-cycle management of service requests and tasks. Additionally, all back-office operations can be organized and managed through effortless, automated administrative workflows. While our highly customizable platform can cater to most of your business requirements, a ready-made solution is unlikely to fully align with your specific processes. In cases where our platform does not fully satisfy your needs, we are dedicated to collaborating with you to find suitable alternatives.

The WorkForce Suite by WorkForce Software is a cutting-edge, mobile-first, and cloud-driven solution designed for modern workforce management, boasting integrated features for employee communications and team collaboration. The WorkForce Suite is instrumental for multinational enterprises looking to streamline labor management, ensure compliance, enhance efficiency, and foster a workforce that is both highly motivated and adaptable. Offering a comprehensive package, the WorkForce Suite simplifies the management and enhancement of workforce operations, including tracking time and attendance, managing schedules for a varied workforce, projecting labor needs, overseeing absences and leaves, handling task assignments, analyzing workforce data, managing fatigue, providing a digital assistant for the workplace, facilitating employee self-services, organizing shift patterns, and improving employee interaction and cooperation, alongside capturing employee feedback and providing bite-sized training sessions.

The Onsite Personnel Management System (OPMS) serves as an adaptable and straightforward solution for overseeing personnel and facilities on a global scale. Its robust features for rostering and training management make it particularly popular within the resources industry. The software has continuously adapted in response to client needs, which is evident in its extensive selection of modules. OPMS provides a visual representation of employee assignments and schedules, complete with automated compliance checks. It maintains comprehensive records of employee information and work history, enabling various human resources functions to be executed seamlessly. The system can generate emails and SMS messages for employee communication, as well as produce documents using company letterhead templates. It also includes a self-service portal for employees and an operational interface for management. Detailed criteria can be applied to identify the most suitable candidates for positions, and the system automatically flags employees eligible for transfers. Furthermore, it sets training prerequisites for specific sites while ensuring adherence to compliance standards, and it effectively manages vessel specifications alongside scheduled work activities. This level of functionality enhances overall operational efficiency and streamlines personnel management processes.

Move beyond outdated spreadsheets and traditional systems that fail to meet the demands of today's frontline workers. Address the specific challenges faced by frontline teams using technology that enables each employee to thrive. For those on the front lines, this translates to an app experience akin to consumer-grade platforms, offering a shift marketplace for enhanced flexibility, detailed payslips, and streamlined communication. For organizations that rely on frontline workers, it involves consolidating various outdated tools and processes into a cohesive platform that integrates operations, human resources, finance, and employee wellbeing. Sona’s clients have already experienced transformative enhancements in team productivity and engagement, while also achieving notable reductions in staffing and operational expenses. Ultimately, this innovative approach not only fosters a more efficient work environment but also contributes to a more satisfied workforce.

Employee turnover, sick leave, and vacation requests can complicate efforts to maintain a steady workforce. To address this challenge, we developed FlexShift, an on-demand staffing solution tailored for businesses with fluctuating shift requirements. This platform allows you to easily hire temporary staff when your team is understaffed, and you can also create shift schedules for your existing employees within the same interface. Unlike conventional staffing agencies that impose high fees and offer low wages to their workers, our service only charges a 15% markup on each hour worked, which results in lower costs for you and higher pay for our workers, ensuring satisfaction for both clients and staff. FlexShift operates as a dual-purpose platform: one side focuses on employee scheduling, while the other facilitates quick access to vetted temporary workers. On one side, you can confidently develop schedules for your team, and on the other, you can fill any scheduling gaps promptly with qualified temps. All FlexTemps undergo a thorough vetting process and are insured, and we perform regular audits to ensure that we consistently meet your temporary staffing needs effectively. Additionally, this innovative approach helps foster a more resilient workforce, empowering businesses to adapt to changing demands with ease.

Generate professional evaluations in just minutes, including self, peer, and 360 assessments. Post job listings directly to your career center and manage offer and rejection communications seamlessly. This tool integrates smoothly with ZipRecruiter®, providing a comprehensive HR solution that enables you to maintain employee contact details, work history, salary, and benefits data. Simplifying the onboarding process for new hires has never been more straightforward, allowing you to enhance their experience from day one. Additionally, you can document employee incidents, celebrate their achievements, and monitor training progress effectively. Since our inception in 2004, we have been dedicated to offering solutions that empower small to medium-sized enterprises to streamline their workforce management. Our commitment to prioritizing customer satisfaction has guided our development. In 2017, we joined forces with Entrust Global Group, a pioneer and industry leader known for their exceptional solutions, and together, we strive to refine our offerings and broaden our capabilities to better serve our clients. With ongoing collaboration, we aim to consistently enhance the user experience and introduce innovative features that meet the evolving needs of businesses.

More than 800 organizations utilize our technology to effectively engage, plan, support, and deploy their workforce and resources in a fair manner. Each week, our solutions assist over 2 million individuals in managing their professional lives. By providing tools for workforce planning, scheduling, temporary staffing, communication, and HR processes, we empower organizations to attract and retain talent. This not only helps them meet demand more efficiently but also minimizes administrative burdens, allowing for a more streamlined operation. Our focus is on enhancing the daily experiences of individuals by granting them increased flexibility and control over their work arrangements, ultimately contributing to a more satisfied and productive workforce.

Enhance your core back-office operations to foster greater simplicity, transparency, and effectiveness. Witness the effortless collaboration between employees, human resources, and finance departments through an integrated cloud platform. Eliminate reliance on paper and manual processes entirely, enabling you to gather and utilize information effortlessly across your organization for quicker and more precise decision-making. Oversee your employees' working hours entirely online: monitor absences and time off, log actual attendance, and coordinate both individual and team schedules. Elevate your time evaluation and reporting capabilities on a global scale while ensuring full compliance with local legislation. Provide your employees with the ability to independently manage various tasks through a highly secure self-service portal. In addition to transitioning all documents and workflows to the cloud, empower your HR teams to effectively oversee payroll, onboarding, benefits, events, business trips, and much more, ultimately leading to a more streamlined and efficient organization. This transformation not only simplifies processes but also enhances employee satisfaction and engagement.

In the realm of payroll, precision is paramount, as any deviation can lead to discontent among employees, damage the integrity of HR relationships, and even incur penalties for noncompliance with wage and labor regulations. To maintain accurate time and attendance systems, it is essential to utilize technology that guarantees adherence to standards while capturing every relevant process, rule, and exception. Customization and adaptability are crucial to meet your specific requirements. A successful partnership in this area should encompass not only expertise but also a mutual commitment to ensuring that your payroll system operates seamlessly for both you and your workforce. Moreover, it is beneficial to monitor employee health and wellbeing by incorporating questions at clock-in, and to provide timely updates through employee messaging throughout the day. Additionally, sharing pertinent information with managers who oversee frontline employee interactions can enhance overall workplace efficiency and communication. This comprehensive approach fosters a supportive work environment that values both accuracy and employee satisfaction.

No situation is too intricate, and no organization, regardless of its size, is beyond our reach. We possess the ideal solutions for every demand scenario, encompassing time tracking, traditional time management, user-friendly self-service options, mobile applications, comprehensive workforce planning, advanced scheduling techniques, and strategic capacity management, all available either in the cloud or on-site. Our commitment to workforce management is unwavering, and we engage with it tirelessly every single day. The European Court of Justice mandates that businesses systematically document employee working hours in a manner that is both legally compliant and robust. Our ATOSS Workforce Management solutions not only satisfy these requirements effortlessly but also provide numerous additional benefits. Indeed, features like flexible scheduling, preferred shift planning, and self-service portals enhance the experience for both employers and their staff. Interested in a quick evaluation to determine which workforce management solution fits your organization best? Take advantage of the ATOSS Solution Finder, where you'll discover valuable insights, and of course, we are more than happy to address any questions you may have. Our goal is to ensure that you find the perfect solution tailored to your specific needs.

Revamp the way you oversee your entire workforce with HR Duo, a powerful combination of intelligent HR solutions that simplifies scheduling, tracks time, and monitors employee performance while automating monotonous tasks, allowing both you and your enterprise to flourish. By leveraging HR Duo, you can enhance your daily operations, ensuring optimal utilization of your workforce's time, skills, and energy. Take control of your employees' schedules and time management to boost productivity and manage expenses effectively. With access to our comprehensive suite of cutting-edge tools, you can recruit, engage, and develop your most valuable asset—your people. Automating as much as 80% of your routine HR functions grants you the leeway to concentrate on the more thrilling aspects of your organization. Our extensive library of policies, letters, and documents is specifically designed to streamline your processes while ensuring compliance. Additionally, improve your project and remote work management with complete visibility of both subcontractors and employees, fostering collaboration and efficiency across your teams. Embrace the future of HR management with HR Duo and watch your business thrive.

IRIS Cascade HRi offers a versatile solution that encompasses essential HR functions as well as integrated payroll, recruitment, training, and talent management. Our comprehensive HR software can be easily customized to fit the unique requirements of your organization. Designed for mid-sized to large enterprises, we provide a unified database that consolidates all the tools necessary for managing an engaged and efficient workforce within a single system. We recognize that HR is the unseen force that drives every organization, and we strive to assist you in navigating the complexities of legal requirements and time-intensive administration. With nearly three decades of expertise in HR and payroll, IRIS Cascade HRi equips you with the tools needed to effectively manage critical HR tasks while allowing employees to handle their own needs independently. By streamlining your daily operations with adaptable workflows, you can address current needs and be prepared for future challenges. Our commitment to innovation ensures that your organization remains agile in a rapidly changing environment.

Whether you're operating a distribution hub or seeking to incorporate e-commerce fulfillment strategies within your retail infrastructure, labor management software (LMS) serves as a crucial resource for boosting employee efficiency and upholding excellent customer service standards. Honeywell Intelligrated's Momentum labor management software is specifically crafted to tackle the numerous challenges linked to labor management, aiming to enhance workforce productivity while also reducing labor expenses. This innovative software offers real-time insights that allow for precise measurement, management, and planning of labor allocations in warehouses, thereby elevating productivity, efficiency, and the overall performance of facilities in high-demand distribution and manufacturing environments. With its adaptable reporting capabilities, comprehensive analytics, and streamlined executive dashboards, Momentum Labor is designed to foster ongoing advancements in productivity and significant decreases in labor costs. As a result, businesses can not only respond efficiently to changing market demands but also ensure that their operations remain competitive and sustainable over time.

AgentTime™ is a user-friendly and cost-effective software solution designed for managing call center staffing. With the capabilities of AgentTime, users can seamlessly import their anticipated call volumes and average call durations segmented by time intervals. The software then generates optimal weekly schedules tailored for various groups of agents. Included in AgentTime are Portage’s advanced Call Center Designer and SimACD staffing tools, which work together to identify the ideal number of agents needed for each time segment throughout the week. The Call Center Designer employs well-established Erlang-C formulas to forecast staffing needs and other key performance metrics for every period of the workday. Following this, SimACD fine-tunes those projections, enabling users to experiment with different agent counts in a simulated automatic call distributor (ACD) prior to finalizing the schedule. Plus, the software features an intuitive user interface that simplifies the process of crafting weekly schedules, making it accessible for managers at all levels. This streamlined approach not only enhances efficiency but also optimizes agent productivity and customer service outcomes.

Achieve success through talent, maintain high operational standards, and uphold your brand's commitments. With over two decades of cutting-edge technology and service proficiency, Fourth is distinctly equipped to streamline the process of developing compliant and budget-friendly schedules, ensuring precise payroll management, and fostering employee engagement to enhance customer experiences. Providing a comprehensive array of modern mobile and back-office solutions, Fourth empowers operators to track performance, anticipate demand, and manage costs and compliance across all facets of their operations. By offering a robust collection of services and software, Fourth alleviates the administrative challenges, risks, and expenses associated with in-house HR and payroll management, allowing you to focus more on the growth of your enterprise. This way, you can allocate your resources effectively to create a thriving business environment.

Our configurable, customizable, and scalable HR platform allows you to cultivate a culture of collaboration and engagement within your company. Central Hub Project Management is essential for efficient employee utilization and reporting of Time & Expenses for each project. Salesforce Reporting and Org charts provide powerful tools for creating organizational summaries. Management of Worker Assets. Recruiters and HR can give a list to IT & Procurement to Company Assets/Product Licences. This will be provisioned during Onboarding and taken away during Offboarding. Tracking and reminders for Training Programs Completion and Renewal. Particularly important for sensitive industries that require workers to keep up with Worker Certifications.

cc-Modeler Professional Software offers robust tools designed to enhance the efficiency and scheduling of call centers, regardless of their size. This software streamlines staffing processes, allowing you to boost service quality, pinpoint staffing deficiencies, and ultimately create a more positive experience for your customers. It is ideal for any entity that manages incoming calls, including call centers, help desks, and support teams. The platform helps you accurately determine your staffing requirements for various times throughout the day, accommodating multiple shifts and scheduled breaks to optimize agent schedules and coverage effectively. Additionally, it provides comprehensive performance analytics aligned with your service level objectives, helping to minimize agent overload and improve overall call center productivity. By reducing average speed of answer (ASA) and enhancing consistency in service delivery, you can significantly lower the rate of abandoned calls, thereby elevating customer satisfaction levels. By utilizing cc-Modeler, organizations can not only streamline their operations but also foster a more responsive and customer-centric environment.

Simplifying staff schedule management and accurately tracking employee hours is more accessible than ever, regardless of the device used. Managers have the ability to access, approve, and modify employee schedules remotely. With the implementation of automatic alerts and notifications, issues such as scheduling conflicts and overstaffing can be effectively mitigated. Employees benefit from the convenience of clocking in and out using their mobile devices or designated time stations. The inclusion of GPS geofencing enables managers to keep track of their team's locations during work hours. Administrators are empowered to communicate directly with specific departments, job roles, or the entire workforce through targeted text or email messages. Additionally, employees can access daily shift notes upon logging in, ensuring that everyone is well-informed and ready for their shifts. Budget management is streamlined with features like overtime alerts, conflict notifications, and clock restrictions, helping to eliminate employee time theft and unexpected overtime expenses. Enhancing employee engagement becomes a straightforward task when staff can effortlessly check their work schedules anytime and from anywhere, fostering a sense of empowerment and responsibility. This robust scheduling solution not only improves operational efficiency but also contributes to a more engaged and informed workforce.

OpenText™ Qfiniti is a comprehensive suite designed for workforce optimization that centrally manages solutions for analyzing multichannel interactions, providing real-time support for agents and enhancing call center performance management. The platform effectively delivers timely and actionable customer insights, enabling organizations to gain a deeper understanding of customer interactions and enhance their service quality worldwide. Whether implemented on-premises or through cloud services, Qfiniti seamlessly integrates with various contact center telephony systems and CcaaS providers, including Amazon Connect, Twilio, RingCentral, and Genesys. Additionally, it offers robust performance assessment tools that help identify coaching opportunities for agents. Users can easily create and update evaluations online, benefiting from intuitive scoring and navigation features. By leveraging unique metrics such as agent rankings, skills, seniority, and availability, it supports efficient scheduling while allowing organizations to accurately forecast their staffing needs and schedule both single and multi-skilled agents effectively. This flexibility in deployment and integration positions Qfiniti as a vital solution for organizations aiming to enhance their customer service operations.

OnShift, a brand under ShiftKey, offers advanced workforce management through state-of-the-art scheduling software designed for the modern workplace. Our cutting-edge workforce solutions create an environment that attracts and retains talent. Post-acute care facilities depend on OnShift's tools and services to minimize turnover, lower expenses, and enhance care quality. Talent acquisition: Revolutionize the dynamic between your organization and its workforce with our innovative software tailored specifically for senior care services. Experience significant reductions in turnover, lowered costs, and improved care quality and consistency. Workforce management: Ensure consistent staffing levels while cutting unnecessary expenses, all while fostering a healthy work-life balance for employees with our contemporary, mobile scheduling and workforce optimization solutions. Engagement & retention: Elevate employee engagement and retention rates through software that prioritizes the most critical asset of your organization—your workforce. Additionally, our solutions are designed to support organizations in creating a thriving culture that benefits both employees and clients alike.

NICE Workforce Management stands out as the premier solution in the workforce management software arena. By offering the most precise and actionable schedules alongside forecasts, this tool empowers organizations to minimize labor waste while achieving their objectives through innovative forecasting algorithms. Implementing NICE WFM allows businesses to lower their headcount needs, streamline long-term planning, boost agent engagement, and enhance overall workforce efficiency. You can transform various aspects such as schedule adherence, attendance, agent satisfaction, and engagement using this all-in-one solution. Additionally, it helps to reduce the administrative burden and maintenance associated with WFM. By increasing employee utilization and refining scheduling efficiency, companies can enhance customer experience through a smarter approach to forecasting and scheduling. Given that digital channels necessitate distinct workforce strategies and metrics, it’s crucial to ensure adequate planning and staffing. Being prepared for unforeseen circumstances enables you to swiftly adjust staffing levels as needed. Embrace the future of workforce management with confidence!

Transform your staffing processes from hiring to payment with uTRAC. This innovative workforce management software is tailored for event service firms and temporary staffing agencies, allowing them to swiftly and effectively manage and monitor employees at various sites. With a focus on the unique challenges of contingent staffing, uTRAC simplifies staff scheduling, enhances communication among the workforce, and accelerates billing and payroll operations, ultimately leading to a more productive and organized staffing experience. By using uTRAC, companies can ensure a seamless integration of their staffing functions, saving time and resources.

MakeShift is a web and mobile solution that streamlines team scheduling for managers. With MakeShift, you can drastically reduce the time and effort required to schedule and communicate with your staff. Create more effective schedules based on employee availability, projected budgets, and an optimal schedule template or requirements. Our mobile app for managers allows you to manage-on-the-go; receive notifications when employees are late, if they have clocked in too early, or if there is a schedule change you need to approve. MakeShift empowers your team to manage their time and schedule. They can view their schedule, clock in and out, set their availability, request time off, and swap shifts, all from the app. We integrate with the top payroll and HR platforms, such as ADP Workforce Now, TSheets and BambooHR, to streamline your scheduling. No more duplicate, manual entry. These integrations cut down on time spent scheduling and managing your team, meaning you can focus on what you do best. Try MakeShift free and start simplifying your scheduling. Our team will help build your account and train your team on how to get the most out of MakeShift.

From the stages of recruiting and onboarding to payroll processing, time tracking, and performance evaluation, we simplify HCM through a single integrated platform. Benetech streamlines the entire employee lifecycle for employers by providing an effortless way to manage recruiting, onboarding, payroll, and performance, all within one cohesive system. Designed for executives, managers, and employees alike, Benetech enhances efficiency with automation, empowers staff with self-service options, and simplifies administrative tasks. Our mobile solutions allow both employees and managers to easily manage their responsibilities while on the move. Whether it's swapping shifts, filling out forms, enrolling in benefits, or approving time sheets, Benetech ensures that workforce management and engagement are hassle-free from any location. By alleviating the complexities of HR administration, Benetech enables you to concentrate on what truly counts—your organization's success and employee satisfaction. This focus on ease helps cultivate a productive and engaged workplace culture.

Protime delivers effective solutions designed to enhance the productivity of your workforce by optimizing time management. Our offerings include time registration, workplace safety, attendance tracking, self-service options, payroll processing, cost accounting, hardware solutions, access control, and team planning. We also provide managed services and data services through our training center. By focusing on efficient time registration, we enable organizations to accurately assess the monetary value of time. Protime excels at transforming time management into financial insights, beginning with an intuitive system for logging attendance and working hours. This time tracking not only feeds into payroll processing but also supports meticulous cost accounting practices. Additionally, our online self-service module empowers employees to oversee their own time and absences, ensuring that they remain actively engaged in their work schedules. While logging time is a foundational step, the true benefit lies in the detailed reporting that follows, offering organizations clear visibility into attendance and employee productivity. Ultimately, our comprehensive approach to time and attendance management fosters a more efficient and accountable workplace.

Begin your journey today toward mastering workforce management. Numerous organizations manage part-time staff and fluctuating work schedules, making it essential to have a reliable system in place. Shiftbase is a user-friendly software solution designed for employee scheduling that allows for the creation of long-term flexible schedules. These schedules can account for projected labor costs, employee turnover, and budget considerations. Additionally, it tracks employee availability and absences, ensuring that all requests from staff can be accommodated seamlessly. Once the work schedule is complete, it can be easily shared via email or accessed through a mobile app. Shiftbase facilitates the logging of worked hours through a computer, mobile app, or timeclock terminal, enabling real-time viewing of employee attendance and current wage expenses. Managers can also manage and record employee absences efficiently. Employees can request time off and manage their out-of-office hours using the mobile app available for both iPhone and Android devices. Beyond just scheduling and hour tracking, Shiftbase provides a variety of features that can significantly enhance your productivity and efficiency! With its comprehensive tools, you can streamline your workforce management processes and focus on what truly matters in your business.

Schedulers spend hours creating shift schedules, only to have to intervene last-minute due to an unexpected event or absence. Automating the entire process will relieve your supervisors from manual tasks and mental fatigue caused by such interruptions. Automated schedule generation helps you keep operations running smoothly. Create a schedule in minutes that matches staffing requirements and assigns only qualified employees to each position - Provide a framework to allow for labor visibility, automation and optimization at the facility, regional and global levels - Allow Indeavor automatically to generate schedules that are accurate by setting production and employee demands for the upcoming period. - Quickly and efficiently solve real-time scheduling issues with just a few clicks

Securtime offers a cloud-based solution for real-time attendance and workforce management, designed to enhance employee productivity. By addressing inefficiencies, it allows a distributed workforce to log in remotely from any location across the globe. The platform provides centralized and transparent data with real-time tracking, facilitating seamless workforce management that prioritizes fairness. With user-friendly self-service features, employees can generate real-time reports, which in turn boosts labor efficiency. The web-based timekeeping system empowers managers to oversee labor costs and make informed decisions on the spot. For on-site staff, Securtime incorporates advanced facial recognition technology for contactless attendance recording. Built to adapt to the changing global workforce landscape, Securtime presents a unified perspective on attendance, leave management, overtime policies, and scheduling, ensuring that organizations can efficiently manage their human resources. Ultimately, Securtime stands as a comprehensive solution that meets the diverse needs of modern businesses in workforce management.