Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Easily configurable, user-friendly, and budget-friendly, our service offers a range of features that provide clear visibility into employee attendance and time across the organization. Users can set customizable access permissions to regulate system use, while both employees and managers benefit from self-service options, alongside robust management capabilities for job costing, pay rates, and categories. Offered in both Standard and Platinum tiers, our cloud-based Time & Labor Management (TLM) application is tailored to accommodate businesses of any size. The Job Costing feature allows for tracking of work, time, and expenses related to three predefined cost centers, supporting an extensive range of positions, departments, locations, and tasks. Moreover, Flexible Accruals Management aligns with company policies regarding eligibility, tenure, and hours worked. Additionally, it can seamlessly synchronize with external payroll or HR systems if desired, enhancing overall operational efficiency. This adaptability ensures that our TLM solution grows alongside your business's evolving needs.
Description
Transform the way you oversee and inspire your team with Calabrio WFM's innovative cloud and on-premise offerings. These solutions empower contact centers to effectively plan and manage their operations, enhance employee engagement, and deliver exceptional customer experiences. By integrating optimized staffing strategies with employee involvement opportunities, Calabrio WFM significantly improves visibility, flexibility, and overall performance. Designed to be mobile-friendly and user-centric, this solution unlocks the full potential of your organization and its workforce. Our advanced self-service and dynamic scheduling technologies are tailored to align with the fast-paced nature of your operations, promoting a more adaptable and appealing work environment that addresses employee needs. Furthermore, by integrating robust technology into your workforce management practices using self-service agent tools and automated connectors for contact center platforms, you can streamline forecasting, scheduling, and communication. Engaging employees through timely feedback and gamification initiatives not only encourages their growth and development but also ensures that they enjoy the flexibility they seek in their work. Ultimately, investing in Calabrio WFM equips your organization with the tools necessary for thriving in a competitive landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
Qmatic Experience Cloud
No
Qmatic Orchestra
No
Qwaiting
No
SurePayroll
Yes
Integrations
Qmatic Experience Cloud
Yes
Qmatic Orchestra
Yes
Qwaiting
Yes
SurePayroll
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Acroprint Time Recorder Company
Founded
1969
Country
United States
Website
www.acrotime.com
Vendor Details
Company Name
Calabrio
Founded
1995
Country
United States
Website
www.calabrio.com/products/workforce-management/
Product Features
Attendance Tracking
Absence Management
Yes
Calendar Management
Yes
Employee Scheduling
Yes
Employee Time Clock
Yes
FMLA Tracking
Yes
Overtime Tracking
Yes
Reporting/Analytics
Yes
Self Service Portal
Yes
Time Tracking
Yes
Timesheets
Yes
Vacation / Leave Tracking
Yes
Payroll
401(k) Tracking
Yes
Attendance Management
Yes
Benefits Management
Yes
Check Printing
Yes
Compensation Management
Yes
Deductions Management
Yes
Direct Deposit
Yes
Multi-Country
Yes
Multi-State
Yes
Reporting/Analytics
Yes
Self Service Portal
Yes
Tax Compliance
No
Vacation / Leave Tracking
Yes
W-2 and 1099 Preparation
Yes
Wage Garnishment
Yes
Time Clock
Biometric Recognition
Yes
Hourly Employee Tracking
Yes
Messaging
Yes
Mobile Access
Yes
Online Punch Card
Yes
Payroll Management
Yes
Punch card
Yes
Reporting/Analytics
Yes
Salaried Employee Tracking
Yes
Sick Leave Tracking
Yes
Vacation / Leave Tracking
Yes
Workstation Tracking
Yes
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
Yes
Employee Lifecycle Management
Yes
Labor Projection
Yes
Performance Appraisal
Yes
Recruiting Management
Yes
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes