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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Transform the way you oversee and inspire your team with Calabrio WFM's innovative cloud and on-premise offerings. These solutions empower contact centers to effectively plan and manage their operations, enhance employee engagement, and deliver exceptional customer experiences. By integrating optimized staffing strategies with employee involvement opportunities, Calabrio WFM significantly improves visibility, flexibility, and overall performance. Designed to be mobile-friendly and user-centric, this solution unlocks the full potential of your organization and its workforce. Our advanced self-service and dynamic scheduling technologies are tailored to align with the fast-paced nature of your operations, promoting a more adaptable and appealing work environment that addresses employee needs. Furthermore, by integrating robust technology into your workforce management practices using self-service agent tools and automated connectors for contact center platforms, you can streamline forecasting, scheduling, and communication. Engaging employees through timely feedback and gamification initiatives not only encourages their growth and development but also ensures that they enjoy the flexibility they seek in their work. Ultimately, investing in Calabrio WFM equips your organization with the tools necessary for thriving in a competitive landscape.

Description

Protime delivers effective solutions designed to enhance the productivity of your workforce by optimizing time management. Our offerings include time registration, workplace safety, attendance tracking, self-service options, payroll processing, cost accounting, hardware solutions, access control, and team planning. We also provide managed services and data services through our training center. By focusing on efficient time registration, we enable organizations to accurately assess the monetary value of time. Protime excels at transforming time management into financial insights, beginning with an intuitive system for logging attendance and working hours. This time tracking not only feeds into payroll processing but also supports meticulous cost accounting practices. Additionally, our online self-service module empowers employees to oversee their own time and absences, ensuring that they remain actively engaged in their work schedules. While logging time is a foundational step, the true benefit lies in the detailed reporting that follows, offering organizations clear visibility into attendance and employee productivity. Ultimately, our comprehensive approach to time and attendance management fosters a more efficient and accountable workplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Qmatic Experience Cloud Yes 
Qmatic Orchestra Yes 
Qwaiting Yes 
SAP Store No 

Integrations

Qmatic Experience Cloud No 
Qmatic Orchestra No 
Qwaiting No 
SAP Store Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Calabrio

Founded

1995

Country

United States

Website

www.calabrio.com/products/workforce-management/

Vendor Details

Company Name

Protime

Founded

1995

Country

Belgium

Website

www.protimewfm.co.uk/en-gb

Product Features

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

Product Features

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling Yes 
Skills Tracking No 
Time & Attendance Yes 
Variable Workforce No 

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