Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Transform the way you oversee and inspire your team with Calabrio WFM's innovative cloud and on-premise offerings. These solutions empower contact centers to effectively plan and manage their operations, enhance employee engagement, and deliver exceptional customer experiences. By integrating optimized staffing strategies with employee involvement opportunities, Calabrio WFM significantly improves visibility, flexibility, and overall performance. Designed to be mobile-friendly and user-centric, this solution unlocks the full potential of your organization and its workforce. Our advanced self-service and dynamic scheduling technologies are tailored to align with the fast-paced nature of your operations, promoting a more adaptable and appealing work environment that addresses employee needs. Furthermore, by integrating robust technology into your workforce management practices using self-service agent tools and automated connectors for contact center platforms, you can streamline forecasting, scheduling, and communication. Engaging employees through timely feedback and gamification initiatives not only encourages their growth and development but also ensures that they enjoy the flexibility they seek in their work. Ultimately, investing in Calabrio WFM equips your organization with the tools necessary for thriving in a competitive landscape.
Description
In the realm of payroll, precision is paramount, as any deviation can lead to discontent among employees, damage the integrity of HR relationships, and even incur penalties for noncompliance with wage and labor regulations. To maintain accurate time and attendance systems, it is essential to utilize technology that guarantees adherence to standards while capturing every relevant process, rule, and exception. Customization and adaptability are crucial to meet your specific requirements. A successful partnership in this area should encompass not only expertise but also a mutual commitment to ensuring that your payroll system operates seamlessly for both you and your workforce.
Moreover, it is beneficial to monitor employee health and wellbeing by incorporating questions at clock-in, and to provide timely updates through employee messaging throughout the day. Additionally, sharing pertinent information with managers who oversee frontline employee interactions can enhance overall workplace efficiency and communication. This comprehensive approach fosters a supportive work environment that values both accuracy and employee satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
HCSS
No
MYOB
No
Microsoft Dynamics SL
No
Namely
No
Paylocity
No
Qmatic Experience Cloud
Yes
Qmatic Orchestra
Yes
QuickBooks Online
No
Qwaiting
Yes
Sage 50
No
Integrations
HCSS
Yes
MYOB
Yes
Microsoft Dynamics SL
Yes
Namely
Yes
Paylocity
Yes
Qmatic Experience Cloud
No
Qmatic Orchestra
No
QuickBooks Online
Yes
Qwaiting
No
Sage 50
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$2.50 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Calabrio
Founded
1995
Country
United States
Website
www.calabrio.com/products/workforce-management/
Vendor Details
Company Name
TCP Software
Founded
1988
Country
United States
Website
www.tcpsoftware.com
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes
Product Features
Attendance Tracking
Absence Management
Yes
Calendar Management
No
Employee Scheduling
Yes
Employee Time Clock
Yes
FMLA Tracking
Yes
Overtime Tracking
Yes
Reporting/Analytics
Yes
Self Service Portal
Yes
Time Tracking
Yes
Timesheets
Yes
Vacation / Leave Tracking
Yes
Contact Tracing
AI Virtual Agents
No
Forms / Surveys
No
Hot Zone Alerting
No
Journey Mapping
No
Notifications
No
Proximity Tracing
No
SMS / Email / Voice Communications
No
Symptoms Reporting
No
Test Results Reporting
No
Wearable Integration
No
Job Costing
Bills of Material
No
Budgeting & Forecasting
Yes
Change Orders
No
Cost-to-Completion Tracking
No
Invoice Management
No
Overrun Reporting
No
Percent-Complete Tracking
No
Production Cost Tracking
No
Purchase Order Management
No
Quotes / Estimates
No
Time Tracking
Yes
Work Order Management
Yes
Time and Expense
Activity Tracking
Yes
Billable Hours Tracking
Yes
Billing Rate Management
No
Expense Tracking
Yes
Invoice Processing
No
Multiple Billing Rates
No
Project Tracking
Yes
Reimbursement Management
No
Time Tracking by Client
Yes
Time Tracking by Project
Yes
Time Clock
Biometric Recognition
Yes
Hourly Employee Tracking
Yes
Messaging
Yes
Mobile Access
Yes
Online Punch Card
Yes
Payroll Management
Yes
Punch card
Yes
Reporting/Analytics
Yes
Salaried Employee Tracking
Yes
Sick Leave Tracking
Yes
Vacation / Leave Tracking
Yes
Workstation Tracking
Yes
Time Tracking
Automatic Time Capture
No
Billable & Non-Billable Hours
No
Billing & Invoicing
No
Employee Database
No
Expense Tracking
No
Mobile Time Tracking
No
Multiple Billing Rates
No
Offline Time Tracking
Yes
Online Time Tracking
Yes
Overtime Calculation
Yes
Time per Project Reporting
No
Timesheet Management
Yes
Vacation / Leave Tracking
No
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
Yes
Employee Lifecycle Management
No
Labor Projection
Yes
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes