Matt LaPrairie writes: "Many of Earthlink's DSL customers signed up during their $39.95 per month promotion. This contract required a 6 month commitment on the part of the customer and they were told that the price would stay the same for the lifetime of the account. Well, Earthlink has raised its price to $49.95 for new customers (which is fine), but Earthlink is now charging everyone $49.95 - even those who signed up for the $39.95 "lifetime" promotion. They didn't even wait until the six month contract was up, much less honoring their promise of keeping the $39.95 price for the life of the account. The full story, including emails from customers and an Earthlink sales employee, can be found here: http://www.earthlinksucks.net/dslscam2.htm." While this site talks about a "quoted" price, does anyone have this claim in writing, or a screenshot of an ad with this price? Even if Earthlink has a good escape clause regarding the 39.95 price, this kind of situation seems a good justification for "-sucks" sites.
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