SEWilco writes: "MSN is expecting to increase its users by 10% in a deal with Baby Bell Qwest. Although the MSFT press release does not specifically state it, according to Mercury News and Reuters/Yahoo a later conference call confirmed that Qwest.Net will be replaced by MSN service. MSN said it will 'strike deals with companies that own their own infrastructure rather than wholesalers' in a PC World article pointed at by a recent DSL discussion. You can't strike a much bigger deal than this, unless you get all of a Baby Bell's voice customers too." A few readers have written in unhappy that they're about to become MSN customers, too.