Alternatives to ServiceMax Zinc

LogMeIn Rescue by GoTo, is a reliable and affordable remote support software. Rescue is a powerful remote support software that allows businesses to improve their support team's productivity and provide seamless support for their users. Its top features are remote control, remote diagnosis, multi-platform, device configuration, support for video, integrations and APIs. Help agents and employees do more. Help desk technicians can solve problems on inactive devices using features such as system info, scripting and unattended accessibility. Remote access software shouldn't compromise your security. Rescue protects your users and business with HIPAA compliant multi-factor authentication and banking-grade 256 bit AES encryption. With features such as permission-based security and SSO, password policy, IP login restrictions, and password policies, you can ensure that security is maintained across the board.

ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software. Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed. Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.

TeamViewer, a popular remote support and access software, allows users to remotely connect and control computers or devices from anywhere on the planet. It is widely used to troubleshoot technical issues, manage IT services, and provide customer support. The software supports secure file sharing, real time collaboration, and remote desktop accessibility across multiple platforms, including Windows MacOS Linux iOS and Android. TeamViewer has a number of security features, including end-to-end encrypted connections and two-factor authentication. This ensures a safe and reliable remote connection. Individuals, IT professionals and large organisations use it to boost productivity, provide remote support and manage devices efficiently.

VSight Remote is an industrial remote collaboration platform powered by Augmented Reality for remote service, maintenance, and training. It allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance and repair operations, audits, and remote training. Augmented Reality technology takes remote collaboration to another level. Annotate live video streams, pdf manuals, or images and visualize 3D objects in your real work environment. With VSight Remote, remote team members can work as if they are at the physical point of service. Experts can see what field workers see and guide with precise visual annotations like shapes, signs, arrows, and text that can be placed on the technicians' live stream view, on images, or pdf documents.

Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance. We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world. Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems. Help Lightning is used to install, inspect, train, service, and repair complex equipment and products. Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.

Librestream provides cutting-edge digital assistant solutions for industries, utilizing artificial intelligence to enhance both workforce productivity and operational effectiveness. Their offerings, such as the Onsight NOW and Remote Expert tools, empower organizations to deliver immediate remote support, work instructions, and visual guidance to field service personnel. This approach minimizes downtime and boosts first-time fix rates by facilitating instant connections between workers and experts through secure video communication. With an emphasis on safeguarding organizational knowledge and fostering effective collaboration, Librestream assists sectors like manufacturing, oil and gas, and aerospace in optimizing their maintenance, training, and troubleshooting workflows in real-time. By streamlining these processes, Librestream not only enhances efficiency but also drives innovation across various industries.

Utilize insights from Dynamics 365 Field Service or gather asset details and seamlessly connect them with the Microsoft Power Platform or various enterprise applications. Minimize travel expenses and avoid delays by conducting remote inspections that incorporate videos, screenshots, and annotations directly on your devices. Additionally, you can initiate the Dynamics 365 Remote Assist mobile app right from a Field Service mobile booking and record call details in the timeline of the corresponding work order for better tracking and efficiency. This integration not only streamlines your operations but also enhances overall service delivery.

CareAR is an innovative augmented reality (AR) platform designed to enhance service experiences for businesses. It achieves this by offering remote visual assistance and self-guided tutorials, which can expedite problem resolution, minimize unnecessary on-site visits, and elevate customer satisfaction levels. Key Advantages: - Quicker resolutions through remote AR support - Enhanced first-time resolution rates with visual instructions - Fewer on-site visits thanks to self-service capabilities - Better knowledge sharing via access to remote experts - Heightened customer satisfaction and brand loyalty - A reduced environmental impact by cutting down on travel needs CareAR's offerings include: - CareAR Assist: Facilitates real-time collaboration to address problems from afar. - CareAR Instruct: Delivers detailed, step-by-step guides for users to follow independently. - CareAR Experience: Empowers businesses to easily create engaging AR guides for their customers, expanding their service capabilities efficiently.

oculavis SHARE revolutionizes customer support for manufacturers by eliminating the need for global travel and enabling the establishment of innovative digital business models. By utilizing Augmented Reality, you can provide machine documentation directly to users or connect live with customers to address issues remotely. This tool significantly aids maintenance operations by minimizing equipment downtime, enhancing first-time-fix rates, and improving the overall equipment effectiveness (OEE) of your manufacturing systems. With oculavis SHARE, you can reclaim lost productivity and elevate maintenance operations to unprecedented levels. Our core offerings include remote video assistance, detailed step-by-step guides, and immersive augmented reality content tailored for machines and plants. Additionally, a suite of management features integrates seamlessly with your operational workflows, ensuring you maximize the potential of your use cases and enhance overall efficiency. As a result, oculavis SHARE not only streamlines support but also empowers teams to work smarter and more effectively.

Engineered for maximum operational efficiency and crafted for enhanced teamwork, Viewabo revolutionizes technical support by transforming a phone camera into your visual aid. Seamlessly engage with customers through a simple SMS link that allows them to share their smartphone camera, enabling you to address their issues as if you were physically present. Instead of merely instructing customers on how to resolve their problems, you can visually guide them through the process. During live video sessions, you have the ability to annotate directly on the screen, providing clear visual instructions. You can also pause the customer's video feed at any moment to gain a more detailed perspective, which facilitates better collaboration towards a solution. Streamline your support process by easily sharing recordings that can be used to collaborate with other teams, enhancing overall efficiency in achieving your objectives. Viewabo’s remote visual support transforms challenging customer interactions into smoother diagnostics and quicker solutions through effective visual communication, significantly improving experiences compared to conventional support methods. This innovative approach not only alleviates frustration but also empowers both support teams and customers to navigate technical issues with confidence.

Plutomen Connect serves as a cutting-edge remote visual assistance platform designed to empower frontline employees by facilitating the effortless exchange of knowledge across operations, while also enabling effective issue resolution through high-definition video streaming. With just a single click, experts can connect from afar, quickly identify technical challenges, and provide immediate solutions. The integration of smart glasses, such as RealWear, significantly elevates the remote assistance experience by allowing frontline workers to work hands-free while collaborating and troubleshooting simultaneously. Users benefit from real-time visual support for everyday maintenance, repair, and operations (MRO) through augmented reality annotations on both images and video, along with features like a secure chat module, insightful analytics, and an administrative dashboard that includes comprehensive digital self-help manuals and workflows aligned with the company's standard operating procedures (SOPs). Additionally, this versatile solution can be effortlessly integrated with a variety of industry-grade smart glasses and is accessible on browsers, as well as on Android smartphones, iPhones, and tablets, ensuring broad compatibility and ease of use for all team members. Ultimately, Plutomen Connect not only streamlines communication but also enhances overall operational efficiency, equipping teams with the tools they need to succeed in their roles.

TeamworkAR is an advanced augmented reality platform tailored for enterprises, aiming to improve collaboration, training, and customer engagement within the workforce. It features real-time AR collaboration tools such as shared workspaces, videoconferencing, remote assistance, and hands-free AI-driven voice search, enabling fluid communication among teams. With an array of visualization tools like rotation, drawing, annotation, and image recognition, the platform fosters captivating environments that mirror real-life experiences. TeamworkAR further integrates seamlessly with service ticket systems, eLearning modules, and learning management platforms, creating a versatile solution for diverse business requirements. Enhanced analytics functionalities empower users to save AR sessions, log compliance timestamps, and assess the engagement levels with educational content. Additionally, the platform offers specialized AR content development services, providing comprehensive solutions without relying on external agencies or additional development personnel, ultimately streamlining the process for businesses looking to leverage augmented reality effectively.

Glartek is a no-code Augmented & Connected Worker platform that allows to manage, organize, and facilitate the daily work of frontline workers in the manufacturing, and asset-intensive industries. Through digitised processes, organized workflows, 2D mobility, and augmented reality step-by-step guidance, frontline workers will be able to perform their operations in the best way, increasing their skills, efficiency, safety, and productivity. Improve Team and Task Management, Digital Work Instruction, Monitoring, Reports and Analytics, Training & Skills Management, Knowledge Management and more. ADD-ONS AVAILABLE: - Visual Remote Assistance - AI / Machine Learning - IoT - Enterprise - 3D Models - Connected Glasses

AIVITEX serves as a remote support and digital service platform aimed at empowering businesses to deliver their offerings online, thus connecting with a worldwide clientele. By facilitating digital services and remote assistance, it enhances employee productivity without requiring physical presence, which significantly cuts down on travel time and promotes effective time management. This method not only supports environmental sustainability through decreased energy usage but also helps businesses maintain a competitive edge in an era where consumers increasingly expect quick and digital solutions. AIVITEX encompasses a robust array of features vital for conducting remote digital services and evaluations. Users can initiate digital sessions tailored to various tasks, leveraging live video communication, documentation, image captures, forms, checklists, and product showcases, with each session being stored for later use. The real-time video capability fosters immediate engagement with customers, enabling thorough assessments of conditions on-site while ensuring a seamless interaction experience. In addition, this versatility in service delivery positions AIVITEX as an indispensable tool for modern enterprises seeking to adapt to evolving market demands.

TeamViewer Frontline is an enterprise productivity platform with fully integrated industrial AR solutions. Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free. Frontline is about connecting your workforce with the information and expertise they need to do their job right.

Streem's AR powered remote video and support platform will elevate your customer's experience. Streem's AR powered video integrates into any channel strategy. It amplifies your teams ability to deliver customer-first experience by seeing a space first and capturing the right information. Only when the space is required, experts can launch a remote video session via any channel. AR-powered remote video is the best channel for customers who need to show a product. Data sharing helps to break down silos between customers and teams securely, consistently, & reliably. Streem provides the best AR-powered live video experience on the market. This allows experts and customers to concentrate on the conversation, not the technology.

XMReality can help you transform physical visits into virtual interactions, regardless of industry. You can connect remotely, see what the other person is seeing, and collaborate with powerful in-call tools. XMReality offers a variety of features that allow your onsite workforce to connect to a remote expert to collaborate or get training and help. To support collaboration, switch between live video paused image, shared photos and documents. You can use the guide tools to highlight important information and cross language barriers. Access pre-defined, customized step-by-step procedures to guide you through a process. They also point out what must be done and documented. An automated PDF report is available at the end of each conference call. This is a great way to ensure that your documentation is compliant. You can also record the call and take screenshots, as well as add notes.

AR Genie is a leading B2B Hardware Support provider. They offer an innovative software solution that revolutionizes the resolution of technical issues. Our cutting-edge software combines augmented reality (AR), AI, and video assistance for unparalleled training and remote assistance. AR Genie allows you to solve complex technical issues, provide remote assistance, and empower customers and technicians through an immersive and interactive experience.

A unified platform can be deployed to enhance your organization's visual knowledge and automate tasks over time. TechSee's platform provides a single view of customer issues across an organization. This allows for warm transfer between channels and leverages visual data to enable AI-powered automation. The platform has been proven to work with large departments and tens to thousands of reps. It can also support technicians, agents, and end users in new locations without affecting availability or performance. The platform uses visual data to automate processes with Computer Vision AI. This includes real-time decision support for agents as well as self-service for customers. The organization has access to the full history of each customer's visual session. This allows them to understand the context of each contact. This information can be used to support internal collaboration and is compliant with privacy policies.

At SightCall, we believe the more you see, the better you serve. See more, solve faster, serve better. SightCall enables you to deliver instant service through enriched video so you can guarantee remarkable customer experiences every time. SightCall enables your agents and technicians to solve customer problems faster through remote, guided interaction. By sharing live video enriched with augmented content, you can ensure remarkable customer experiences every time. Trust a platform built on a secure global network that works when and where you need it.

RemoteVS is an innovative online sales platform that utilizes co-browsing technology to improve customer engagement by enabling support representatives to navigate web pages alongside customers, thereby providing immediate assistance and facilitating contract signing. The user experience is simple and efficient, as customers can access the service directly through their web browser without any required downloads, quickly connect with a support agent who starts the remote session, and receive real-time visual guidance via video, screen sharing, file sharing, or co-browsing features. Among its notable capabilities are interactive on-screen tools including pointers and drawing utilities for effective annotations, comprehensive file and image sharing options that accommodate formats like PNG, JPEG, JPG, and PDF, a barcode reader that enables swift product information verification, automatic session recording for administrative review, and LiveView, which allows for real-time oversight of support agents' activities and customer service metrics. Additionally, this service aims to streamline the customer support process, ensuring that users feel supported and informed throughout their interactions.

Apizee offers a comprehensive remote visual assistance solution aimed at improving customer service and boosting operational effectiveness through live video communication. By enabling businesses to address customer problems in real-time via video calls, the platform facilitates faster and more precise solutions without requiring physical presence. Apizee's offerings are tailored to various sectors, including insurance, retail, healthcare, and field services, allowing organizations to cut down on travel, accelerate diagnostics, and enhance customer satisfaction levels. Furthermore, with its secure and intuitive tools, Apizee integrates effortlessly into telehealth and customer support processes, empowering businesses to maintain strong connections with their clientele. This innovative approach not only streamlines operations but also fosters a more engaging customer experience.

Companies can use Blitzz Remote Support, to do more, increase profits, improve customer satisfaction, and avoid frustrating users with complicated software. There is a need for change in the customer support industry. Remote video support platforms can help you stand out from the crowd. Blitzz has helped businesses save time and money, while increasing customer satisfaction. To believe it, you have to see it. Remote Support, solves problems in a wide variety of industries. See how Blitzz can help companies achieve more. Remote support tools have been a problem in the past. They failed to provide the necessary tools and experience for a successful support team.

Envision a unified AR knowledge platform that integrates work instructions and remote support seamlessly. Picture a scenario where every member of your organization has the ability to tap into expert advice instantly, allowing them to tackle any task effortlessly. What if this expertise was not only available live but also delivered through highly engaging AR tutorials that could be accessed on any device? Furthermore, consider how individual performance could be tracked, assessed, and enhanced over time. The Worklink platform transforms this vision into a reality, offering live expert assistance and detailed work instructions accessible anytime, anywhere. Users can transition from basic work instructions to engaging in a remote expert consultation within the same interaction, all while immersed in an AR-enhanced environment. Additionally, experts have the flexibility to incorporate AR work instructions or training content into their support calls as needed, ensuring that guidance is always relevant. By utilizing an intuitive interface, users can effortlessly create step-by-step work instructions complete with animated AR overlays, eliminating the need for any prior development skills, scripting, or coding knowledge. This not only empowers employees but also fosters a culture of continuous learning and improvement within the organization.

SimplyVideo harnesses the capabilities of Extended Reality (XR) and spatial computing to enhance video conferencing experiences. Our platform empowers teams to collaborate seamlessly from any location worldwide, enabling them to tackle challenges more swiftly and effectively than ever. Field workers can perform audits, inspections, and maintenance with immediate support from remote specialists, significantly reducing costly downtime and contributing to environmental sustainability. With SimplyVideo, you can integrate drones into your video calls, providing an aerial perspective of your on-ground team. This innovative drone functionality elevates your virtual meetings, allowing for the elimination of unnecessary travel and lowering downtime while also enhancing health and safety measures. By leveraging real-time video collaboration, you can offer critical insights to your workers while keeping their hands free, significantly boosting operational efficiency and accelerating task completion. Moreover, this dynamic approach fosters stronger connections among colleagues, making collaboration more intuitive and effective.

Fieldbit offers a robust software platform tailored for industrial asset manufacturers and owners, combining multi-source field service knowledge with augmented reality to address the significant challenges faced by field service technicians who maintain costly and intricate equipment in demanding environments where downtime can lead to substantial losses. By facilitating real-time visual collaboration, support engineers can effectively assist end users in resolving issues remotely, eliminating the need for expensive on-site visits, which ultimately boosts customer satisfaction and helps lower service expenses. The platform enhances first-time fix rates and reduces costly downtime through highly accurate remote diagnostics and expert visual instructions provided to field technicians. Additionally, every action and piece of information exchanged during repair sessions is meticulously recorded and documented, ensuring that valuable knowledge, often held exclusively by seasoned employees, is preserved for future reference and training. This comprehensive approach not only streamlines service operations but also fosters a culture of continuous improvement and knowledge sharing within the organization.

The top-rated walkie talkie application designed for high-efficiency teams and remote workers. Enjoy secure, instantaneous communication through a robust push-to-talk (PTT) platform compatible with iPhone, Android, and web interfaces. Enhance customer service with immediate voice messaging capabilities that allow you to listen to messages live or on your own schedule. Experience the convenience of combining real-time voice interactions with text, images, videos, gifs, and location sharing. This versatile app functions seamlessly across all networks, ensuring connectivity regardless of the device you choose. When teamwork is crucial, this app becomes an essential tool for keeping everyone connected and informed.

NuovoTeam enables organizations to communicate with non-desk employees via the reliable Push-to-Talk app. NuovoTeam facilitates collaboration, communication, and productivity tracking across your workforce. NuovoTeam is a Push to-Talk (PTT), and all-in one employee productivity suite. It facilitates employee productivity tracking and communication across your workforce. NuovoTeam makes it possible. 1. Use the lightning-fast Push to Talk (PTT) feature to communicate with your team 2. Create a single platform to handle VOIP calls, chats and file exchange. 3. A unified contact management system is available for bulk or manual contact uploads 4. Monitor employee productivity by monitoring their location, tasks and real-time clock in/out 5. Enhanced Monitoring and Reporting With Insights Like Work Hours, Role-Based Access

OnRemote AI Assistant is a multifunctional application crafted to enhance the documentation workflow for professionals in diverse fields. It empowers users to capture their tasks through both video and audio, subsequently creating detailed reports that replace conventional paperwork and minimize potential miscommunication. Among its notable features are the ability to include audio and video annotations, which allow users to emphasize vital points, as well as support for multiple languages, including Swiss German, ensuring that reports are generated in the preferred language. The reporting procedure is user-friendly, beginning with the recording of observations, followed by a review and edits of the automatically generated report, and culminating in the sharing of the document in formats such as PDF, Word, or Excel. Additionally, OnRemote caters to businesses in need of personalization by offering customized visual reports that adhere to corporate branding and can be effortlessly integrated into current IT systems, such as content management and customer relationship management platforms. This adaptability not only fosters efficiency but also enhances collaboration within teams, making OnRemote an invaluable asset in any professional setting.

Augmented Reality for Interactive Remote Support. You can assess issues with various equipment—from industrial machines to servers—from your desk by connecting to a user's smartphone camera at a distant site. By observing the live high-definition video feed from your remote client's smartphone or smart glasses, you can guide them effectively without needing to be physically present. The integration of AR annotations enables both you and your client to overlay additional virtual insights onto the live view. Additionally, various annotation tools allow you to illustrate and write directly on the screen for clarity. Communication is enhanced through VoIP and text chat, ensuring a smoother assistance experience. You can also take snapshots of the camera feed to document important moments or further evaluate problems at a later time. Moreover, the ability to freeze the video stream empowers you to delve into and discuss intricate technical aspects of a specific situation more thoroughly. This innovative approach to remote assistance is transforming the way technical support is delivered.

Small businesses, corporations, and public sector organizations that need immediate communication solutions can greatly benefit from this technology. Industries such as construction, distribution, and energy, which often operate in remote locations, find it essential for their fieldwork. Additionally, sectors like public safety and healthcare rely on near real-time collaboration among teams to enhance their responsiveness. Push to Talk Plus is an innovative mobile application that facilitates connections with contacts across multiple devices, including basic phones, smartphones, and tablets. Leveraging the dependable Verizon network or Wi-Fi, the app allows users to share photos, videos, and locations effortlessly. Teams that are spread out can engage in one-on-one conversations, collaborate with designated groups, or broadcast messages company-wide. Users can send both text and voice messages, while also sharing multimedia files and locations with individuals or groups. Moreover, it enables announcements to be sent to up to 500 users, ensuring that vital information reaches everyone who requires it, making communication more effective and efficient than ever before. In an age where timely information can make all the difference, such tools are indispensable for modern organizations.

AIRe Link is an innovative browser-based visual remote support solution crafted by Konica Minolta to elevate customer support by providing remote visual assistance without requiring any app installations. This tool empowers support teams to observe exactly what their customers are experiencing, which streamlines troubleshooting efforts and minimizes the need for physical visits. A remote assistant initiates the process by sending an invitation through email or SMS; the customer simply clicks the link to access the session immediately via their browser, thus bypassing any app download requirements. Once the connection is established, the assistant gains real-time visibility of the customer's viewpoint, allowing for prompt visual support. Customers can effortlessly engage in support sessions directly through their browsers, which simplifies the overall connection procedure. By enabling support teams to gain insights into the customers' perspectives, accurate problem identification and guidance are made possible. The platform also allows for integration with RealWear smart glasses, enabling technicians to operate hands-free while assisting customers. This seamless approach not only enhances efficiency but also significantly improves the overall customer experience.

Augmentir™, the only AI-Powered Connected Worker Platform for Industrial Companies, is now available. Augmentir is unique in that it combines enterprise augmented reality with artificial intelligence and/or machine learning (AI/ML). This allows frontline workers to perform their jobs with greater quality and increased productivity, while also driving continuous improvement throughout the organization. Augmentir can be used to intelligently guide and support frontline workers in many industrial use cases, from the shop floor to the field.

Enhance the effectiveness of two-way communication to ensure organizational excellence in the field by utilizing the innovative Walkie Talkie app, which offers user-friendly features such as easy integration of mobile contacts. The app enables voice exchanges that are three times quicker than standard mobile conversations while maintaining the highest level of privacy. In addition to voice messages, team members can also share text, photos, videos, GIFs, and even their location, allowing for a comprehensive communication experience. InnoMaint PTT guarantees secure digital information transfer and is particularly dependable for urgent communications. With the inclusion of an RSS feed tailored to your industry, users can keep track of recent developments, ensuring that no important innovations are overlooked. The app significantly reduces response times, as voice messages can be easily sent by simply pressing a button. Furthermore, your service engineers have the opportunity to evaluate new news feeds, providing valuable insights into the sentiments of your workforce. This combination of features not only fosters collaboration but also empowers teams to stay informed and connected efficiently.

Teams can express their ideas through live illustrations, augmented reality indicators, laser pointers, real-time speech-to-text transcription, and walkie-talkies, in addition to using common tools like chat messaging and screen sharing. With Tandem, you can establish global permissions and effortlessly access data via external business intelligence platforms. Our solution is compatible with Single-Sign-On (SSO) and integrates seamlessly with enterprise access directories. Utilizing our comprehensive logs ensures that high-level enterprise data remains accurate and well-organized for user and device registrations. Video conferencing is accessible across desktop, mobile, and headset devices, allowing your team to stay connected no matter where they are in your facility. Furthermore, users can showcase a detailed view of equipment and instruments through a video camera on a wearable headset, enabling them to troubleshoot objects swiftly and effectively. This functionality not only enhances collaboration but also significantly accelerates problem-solving processes within teams.

Tired of constant calls, chats, and in-person visits? If you're in search of a comprehensive augmented reality remote assistance software designed to support your workforce with faster solutions and minimize unforeseen downtime, look no further. This innovative tool allows technicians to evaluate problems through the user's camera feed and offer guidance using real-time hand drawings, markings, or text. These augmented reality annotations overlay directly onto the user's screen, making instructions clear and accessible. XRmeet effectively bridges geographical gaps during on-site inspections, eliminating the need for travel while saving both time and expenses. Additionally, it ensures that precise and confident instructions are delivered promptly, facilitating issue resolution. With the ability to collaborate with various teams simultaneously, XRmeet streamlines decision-making processes, making them quicker and more efficient. It also fosters seamless knowledge transfer between experts and novices, enabling real-time learning without delays. Furthermore, non-experts can independently troubleshoot and resolve issues with the aid of quick remote assistance and AR support, empowering them to take action confidently. This platform not only enhances productivity but also builds a more self-sufficient workforce.

Fixzy provides an instant connection for homeowners, tenants, and occupants to maintenance and repair professionals. By leveraging advanced augmented reality, artificial intelligence, and state-of-the-art computer vision, Fixzy's web application offers live video interaction and user-friendly tools that work seamlessly across mobile devices and desktop computers. With this innovative platform, property stakeholders can quickly address issues, alleviating stress, minimizing damage, and reducing the need for on-site visits regardless of time or location. The no-download format of Fixzy's web app allows technicians to assist occupants through their smartphones, enabling remote problem-solving that integrates pioneering AR and AI technology. Occupants are empowered to submit precise measurements, damage reports, and analyze issues using computer vision capabilities. You can schedule a live video session with us to experience how our experts can efficiently support your occupants with remote functionalities like live hand overlays, pointers, toolkits, document sharing, zoom features, and translation services, ensuring that assistance is always just a click away. This transformative approach not only enhances the speed of resolution but also elevates the overall service experience for everyone involved.

FASTEP identifies equipment, provides relevant instructions, and offers guidance through augmented reality, ensuring that the information remains visible even when attention is diverted. By utilizing FASTEP, users can effectively troubleshoot issues. For service companies, FASTEP presents various usage scenarios: it streamlines problem-solving without needing a technical support team on-site, enhances the productivity of service engineers managing diverse equipment, and aids in training new employees while reducing errors. Organizations with extensive geographical operations gain a valuable resource to assist service engineers and operators efficiently. The digital assistant FASTEP functions effectively both with and without internet connectivity, operating in augmented reality and overlaying objects onto real-world images. Furthermore, the application seamlessly integrates with maintenance and repair systems, records procedures via video, and enables communication with remote experts whenever an unusual situation arises, ensuring comprehensive support. This multifaceted approach not only improves service delivery but also empowers teams to tackle challenges with newfound confidence.

The Orion Voice Platform offers a comprehensive enterprise voice services solution designed to enhance team efficiency and productivity. By facilitating real-time communication and voice-activated automation through devices such as smartphones, Orion operates seamlessly across unlimited distances and works on any carrier or Wi-Fi network. This versatile platform is available for teams of all sizes through an Orion subscription. With Orion, users can leverage voice commands to access a range of powerful features, including language translation, indoor positioning services, automated emergency notifications, streamlined standard operating procedures, compliance processes, and integrations with various business software applications. Ultimately, Orion empowers teams to work smarter and more effectively.

ALO would be a Walkie Talkie, Slack and Asana if they had a baby. ALO helps Ops and Security Teams transform the customer experience. Customers will be delighted and costs will be reduced by allowing teams to coordinate quickly and easily. Instant emergency broadcasting can improve venue safety and security. With rich media and time-stamped journals, you can reduce liability for incidents. Teams can communicate with each other using text and voice. This allows managers to keep an eye on security and operations, and allows teams to coordinate in noisy and quiet environments. Text messaging users can receive real-time transcriptions of audio messages. Audio users can listen and hear text messages posted in channels. Integrated task management ensures that nothing is left behind. Push to Talk Style audio works exactly like radio walkie-talkies. Intercom Style Communications are for production crews or other always-on applications.

Transform your company's communication seamlessly with AINA, which specializes in high-quality Push-to-Talk handheld devices. By integrating the established habits of walkie-talkie users with cutting-edge LTE/IoT technology, AINA introduces an upgraded version of radio communication, referred to as radio 2.0. Whether your needs involve simple communication with a single group or a comprehensive Lone Worker Protection system for your staff, AINA provides tailored Push-to-Talk applications to meet those requirements. The team at AINA is dedicated to identifying and implementing the perfect Push-to-Talk solution for your organization. Reach out to us to initiate the process! Bid farewell to complex configurations or installations; all you have to do is launch the app and press a button to communicate. In addition, your AINA Small Talk subscription comes with a Dispatcher platform that allows you to interact with your talk groups, monitor the locations of your team members, and handle incoming call requests. You can utilize your AINA Small Talk subscription with any of AINA's PTT handheld devices, ensuring flexibility and convenience in your communication strategy. Embrace the future of communication with AINA and enhance your team's connectivity today!

BeHive is an innovative app that seamlessly merges high-fidelity push-to-talk capabilities, dynamic task management, team communication, and panic button features into a single, user-friendly platform. At the core of BeHive lies its cutting-edge push-to-talk system, allowing you to transmit real-time, high-quality voice messages that can be recorded and accessed whenever needed. This powerful functionality can significantly enhance productivity and foster stronger team connections, making it a standout feature of the BeHive suite. Task management poses one of the most significant hurdles in today's industry landscape, especially in large organizations with a vast workforce; it's essential for ensuring that everyday tasks are completed efficiently and promptly to uphold customer satisfaction. BeHive addresses this challenge by providing robust multimodal instant messaging, enabling your team to stay interconnected effortlessly. Within this cohesive ecosystem, users can share text, images, and files without hassle, ensuring that collaboration is both efficient and effective. This comprehensive approach not only streamlines communication but also enhances overall operational performance.

Team on the Run presents an all-encompassing business communication platform designed for seamless connectivity among remote teams. Our solution is fully customizable to align with the specific size and requirements of any organization. We provide both subscription-based and on-premise options to suit diverse business needs. In today's fast-paced environment, companies are constantly in search of innovative solutions to enhance their operational efficiency. By incorporating the Team on the Run API and SDK, you can elevate your business solutions, offering users advanced features that expand their possibilities. Additionally, we empower you to easily tailor the Team on the Run app and develop a unique business logic that aligns perfectly with user demands. Utilizing our API and SDK can give you a significant competitive advantage and boost your revenue. Furthermore, businesses can achieve greater efficiencies by consolidating all communication tools into a single platform, streamlining their processes rather than having them fragmented across multiple systems, ultimately leading to improved productivity and collaboration. Embrace this opportunity to transform your organizational communication strategy today.

Yac serves as a voice collaboration platform tailored for remote teams, allowing users to record their voice or screen and collaborate asynchronously without the need for real-time meetings. By leveraging voice messages, teams can significantly reduce the number of meetings and calls, while also benefiting from searchable transcriptions and asynchronous screen sharing. It's particularly advantageous for distributed creative teams within the tech sector seeking an efficient method of collaboration. With the inclusion of read receipts, users can easily track when their messages have been listened to, ensuring that standups and screenshares are acknowledged. You can send your messages at your convenience, giving your teammates the flexibility to engage with the content whenever it suits them. Yac provides a unified identity that connects you with co-founders, investors, and online colleagues, and it seamlessly integrates with the current tools your team relies on. Instead of the hassle of scheduling lengthy Zoom calls or exchanging numerous Slack messages, you can streamline discussions into concise voice messages or asynchronous screenshares, making communication more effective and enjoyable. Ultimately, your team will appreciate the enhanced productivity and clarity that Yac brings to their collaborative efforts.

HELPAR is a highly effective collaborative tool designed for remote assistance, integrating video streaming with augmented reality (AR) technology. This advanced system overlays the camera feed from the user’s device with digital visuals, facilitating interactive experiences and the use of AR markers. Users can effortlessly initiate a live video session using their smartphone or smart glasses, allowing for immediate demonstration and explanation of issues. Similar to traditional remote support platforms, it enables real-time sharing of videos and images, but with the added advantage of AR annotations that enhance the clarity of communication. Once placed during a session, these sticky annotations maintain their position for the duration of the remote assistance call, simplifying the process of addressing specific problems. Users can easily highlight areas of concern by utilizing AR markers, while also having the capability to establish trackers based on 3D models, CAD data, or 3D scans without needing complicated setups. This seamless integration of technology not only enhances collaboration but also significantly improves the efficiency of remote guidance.

Over 50 organizations conduct 1.8 million video calls with customers each month, utilizing a comprehensive enterprise-grade platform for video banking and KYC procedures. Thirteen banks leverage our video contact center specifically for customer onboarding and Video KYC processes, while 24 lenders rely on our system for credit verification needs. Additionally, three businesses use our services to conduct motor accident claim inspections via video, and another three life insurance companies utilize our platform for policy servicing tasks. Furthermore, three organizations engage our system for employee verification purposes, making it the most extensive Video Banking solution available. Each month, we facilitate the onboarding of 1.5 million customers through Video KYC, offering features such as text chat, video recording, screen sharing, file sharing, photo capture, document tagging, location sharing, face matching, a data-sharing API, audit trails, customizable workflows, and conversation continuity. Our platform also includes a personalized page for initiating customer journeys, with authentication options through any API or mobile OTP, and the capability to retrieve customer details from external systems via API. Users can easily add selections such as product type, request categories, and preferred languages to enhance their experience.

Ensure seamless business operations, enhance efficiency, and address workforce shortages with REFLEKT Remote. This robust and secure Remote AR solution facilitates connections between your frontline personnel and service technicians, providing instant access to necessary expertise. Tackle challenges swiftly by utilizing live video collaboration, allowing for immediate interaction with an expert or colleague. With just a click, you can initiate a secure live session across various devices, including smartphones, tablets, smart glasses, laptops, and desktops. ABB, a prominent player in the industry, effectively employs the white-labeled Remote Insights solution along with advanced features like Area Management to expedite problem-solving. The ABB Ability Remote Insights© significantly boosts service quality across ABB divisions, enabling users to utilize mobile devices and Head Mounted Displays to navigate and resolve intricate issues efficiently. This innovative approach not only streamlines operations but also empowers teams to respond to challenges with greater agility and precision.

Remote communication has been revolutionized by advanced technologies. By engaging multiple participants in a single call, everyone can observe the same visual content in real time. Beyond mere visuals, XR technology enables users to take interactive actions, such as directly pointing at objects of discussion. It also facilitates connections to drones, robots, and autonomous vehicles, offering unique perspectives and access to places that are otherwise unreachable by humans. During discussions, participants can share both 3D models and traditional 2D representations like graphs, charts, and images seamlessly. Furthermore, the capability for real-time translation fosters effective communication across international borders, enhancing problem-solving efforts. The integration of XR in the industrial field is poised to transform communication dynamics, making it nearly as effective as physically touring a facility with a team of specialists without the logistical challenge of air travel for tasks ranging from customer support to intricate field assessments. This newfound capability signifies a major leap forward in collaboration, ultimately streamlining operations and boosting productivity.

Although front line teams make up a substantial 80% of the workforce, they have often been neglected by technology providers. Our mission is to change that. Atheer offers a comprehensive Front Line Worker Platform designed to seamlessly connect these teams with the support necessary for them to excel in their roles, ensuring safety and efficiency. This innovative solution empowers industrial leaders worldwide to rethink how they assist their front line personnel, no matter their location. By providing users with contextual knowledge, documentation, resources, and training, we facilitate self-sufficiency among workers. Our platform allows for the creation, deployment, and enhancement of visual work assistance tools such as work instructions, inspections, checklists, guides, standard operating procedures, and job aids. Additionally, our robust AR-enabled video sessions deliver remote assistance precisely where it is required. The platform is secure, accessible globally, and compatible with all devices, making it a versatile solution for modern challenges. By bridging the technology gap, we aim to enhance the productivity and satisfaction of front line teams everywhere.

Foster innovation, boost productivity, and enhance return on investment with enterprise-ready solutions utilizing Magic Leap 1, providing your workforce with advanced tools to elevate and refine their abilities. Access to expert remote assistance is available for professionals, frontline workers, and field technicians whenever they require support. The ability to capture hands-free and stream live ensures that employees remain engaged and committed to completing their tasks effectively. Transition outdated paper processes into digital formats that can be quickly shared and regularly updated for all workers. Monitor outcomes, enhance efficiency, and reduce expensive mistakes, thereby creating a more effective workplace. The future workspace is poised to be both intelligent and interconnected, as remote collaboration and 3D visualization merge with real-world insights, the AR cloud, and enhanced connectivity to deliver essential information and experiences tailored to your business's needs, regardless of scale. By utilizing the capabilities of Magic Leap 1, organizations can address pressing real-world challenges, paving the way for a more innovative and efficient industry landscape. Embracing these technologies will ultimately lead to transformative improvements in how businesses operate and engage with their teams.