Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Librestream provides cutting-edge digital assistant solutions for industries, utilizing artificial intelligence to enhance both workforce productivity and operational effectiveness. Their offerings, such as the Onsight NOW and Remote Expert tools, empower organizations to deliver immediate remote support, work instructions, and visual guidance to field service personnel. This approach minimizes downtime and boosts first-time fix rates by facilitating instant connections between workers and experts through secure video communication. With an emphasis on safeguarding organizational knowledge and fostering effective collaboration, Librestream assists sectors like manufacturing, oil and gas, and aerospace in optimizing their maintenance, training, and troubleshooting workflows in real-time. By streamlining these processes, Librestream not only enhances efficiency but also drives innovation across various industries.
Description
ServiceMax Zinc is a cutting-edge collaboration platform that empowers field service teams by facilitating real-time communication and expert assistance. It integrates smoothly with ServiceMax products, providing technicians with tools for video calls, live annotations, and AI-driven task management. Zinc enhances service operations by automating routine tasks, sharing critical information instantly, and ensuring that teams stay aligned on every service request. With its focus on reducing repair times and enhancing team engagement, Zinc enables companies to improve customer satisfaction and field service efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Box
No
Citrix Workspace
No
Desktop.com
No
Dropbox
No
Egnyte
No
Google Drive
No
Greenhouse
No
HiBob
No
Indent
No
Microsoft OneDrive
No
Integrations
Box
Yes
Citrix Workspace
Yes
Desktop.com
Yes
Dropbox
Yes
Egnyte
Yes
Google Drive
Yes
Greenhouse
Yes
HiBob
Yes
Indent
Yes
Microsoft OneDrive
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Librestream Technologies
Founded
2003
Country
Canada
Website
librestream.com
Vendor Details
Company Name
PTC
Founded
1985
Country
United States
Website
www.ptc.com/en/products/servicemax/zinc
Product Features
Augmented Reality
3D Objects
Yes
3D Product Visualization
No
Application Development
No
Content Creation
Yes
Cross-Device Publishing
No
Drag & Drop
Yes
For Mapping
No
For Sales
No
For Training / Education
No
Object Recognition
No
Simulation
No
Usage Tracking / Analytics
Yes
Virtual Reality
No
Work Instructions
Branding & Style Sheets
No
Content Management System
No
Drag and Drop
No
Dynamic Tags
No
Employee Feedback
No
Guide Approval Workflows
No
Media Editor
No
Multi-Brand Publishing
No
Rich Text Editor
No
SSO (SAML)
No
Translations
No
User Management
No
Version Control
No
Product Features
Collaboration
Brainstorming
No
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
No
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
Yes
Task Management
No
Version Control
No
Video Conferencing
Yes