Apizee Description
Apizee offers a comprehensive remote visual assistance solution aimed at improving customer service and boosting operational effectiveness through live video communication. By enabling businesses to address customer problems in real-time via video calls, the platform facilitates faster and more precise solutions without requiring physical presence. Apizee's offerings are tailored to various sectors, including insurance, retail, healthcare, and field services, allowing organizations to cut down on travel, accelerate diagnostics, and enhance customer satisfaction levels. Furthermore, with its secure and intuitive tools, Apizee integrates effortlessly into telehealth and customer support processes, empowering businesses to maintain strong connections with their clientele. This innovative approach not only streamlines operations but also fosters a more engaging customer experience.
Apizee Alternatives
NinjaOne automates the hardest parts of IT, empowering more than 20,000 IT teams. By providing deep insights into endpoints, robust security measures, and centralized control, NinjaOne boosts efficiency while safeguarding sensitive data and cutting IT expenses. This comprehensive platform offers a versatile toolkit for managing and securing endpoints, including patch management, mobile device oversight, software distribution, remote support, backup solutions, and more, thanks to its extensive IT and security integrations.
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DoctorConnect is a trusted leader in patient engagement solutions, proudly serving the healthcare industry for over 25 years. We help medical practices of all sizes streamline communication, automate routine tasks, and improve the overall patient experience. From solo practitioners to large health systems, thousands of providers nationwide rely on our customizable tools to reduce administrative burden, decrease no-shows, and drive stronger revenue.
Our platform is built for real-world healthcare operations—scalable, intuitive, and designed to integrate directly with hundreds of EMR and Practice Management (PM) systems. Whether you're looking to modernize appointment scheduling, automate reminders, or collect actionable patient feedback, DoctorConnect provides an end-to-end solution tailored to your workflow.
With a focus on flexibility and results, we empower clinics to save time, enhance patient satisfaction, and operate more efficiently without disrupting existing systems.
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Vizalia
Vizalia serves as a visual-assistance platform designed for teams in customer service, after-sales, telesales, contact centers, field service, and business process outsourcing (BPO). When an agent is on a call, they can send the customer an SMS link that directs them to a mobile browser, eliminating the need for an app or account setup. This allows the agent to access the customer's camera feed, enabling them to annotate and provide real-time troubleshooting support. Additionally, for telesales purposes, agents are able to share product offers, simulations, and contract documents during the conversation. One of its standout features is the ability to reconstruct a three-dimensional space from video captured on a smartphone, which facilitates remote measurements by agents. Vizalia seamlessly integrates with various telephony and customer relationship management (CRM) tools, and it also offers a REST API for further customization. The pricing structure is based on the annual volume of visual sessions, allowing for an unlimited number of users. Furthermore, this software-as-a-service (SaaS) platform boasts ISO 27001 certification and is securely hosted in France, ensuring compliance with international data protection standards. Overall, Vizalia brings a unique approach to enhancing customer interactions through advanced visual technology.
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urLive
urLive makes it simple for your customers to start a high-definition, live video call to your team.
A no-code deployment cloud service: configured, managed, and supported through a straightforward web portal.
Unlike teleconferencing services:
• Your team can answer multiple, simultaneous inbound video calls from the same link.
• No download, install, password, or account creation required.
• Customers start unique private calls to your designated team with one-click activation of an endlessly reusable URL – an Infinity Link.
• Infinity Links are brandable text-based URLs that can be shared on your website, CRM, social media, chatbots, kiosks, SMS/text, and email to complement or upgrade communications.
• Video calls are made from any platform or device via a browser.
• Calls are automatically routed to designated groups and specific individuals based on easily modified rules of availability and expertise.
• Answered calls don’t require a host and can be shared with other agents by adding them, forwarding, and transferring.
• Includes an option to schedule calls.
• Capacity Services™ can answer calls when your team is unavailable
Personalize engagement with customer-initiated live video calls
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Pricing
Pricing Starts At:
$11 per user per month
Free Version:
Yes
Free Trial:
Yes
Integrations
Company Details
Company:
Apizee
Year Founded:
2013
Headquarters:
France
Website:
www.apizee.com
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support
Apizee Features and Options
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