Fieldbit Description

Fieldbit is an enterprise-grade, multi-source field-service knowledge platform for industrial asset owners and industrial asset manufacturers. It uses augmented reality to address the challenges faced by field service technicians servicing expensive, complex equipment in hostile environments. Any downtime is costly. Your support engineer can guide end users through problem resolution with real-time visual collaboration. This will increase customer satisfaction and reduce service costs. Remote diagnostics that are precise and accurate and visual instructions from field technicians to help increase FTF rates and reduce downtime are both advantages. All actions and information in a repair session are recorded, which preserves practical knowledge that is often only available to your veteran employees.

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Company Details

Company:
Help Lightning
Year Founded:
2013
Headquarters:
Israel
Website:
helplightning.com/solutions/fieldbit-share-know-how-instantly/

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Videos
Customer Support
Phone Support
Online

Fieldbit Features and Options