Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CareAR is an innovative augmented reality (AR) platform designed to enhance service experiences for businesses. It achieves this by offering remote visual assistance and self-guided tutorials, which can expedite problem resolution, minimize unnecessary on-site visits, and elevate customer satisfaction levels. Key Advantages: - Quicker resolutions through remote AR support - Enhanced first-time resolution rates with visual instructions - Fewer on-site visits thanks to self-service capabilities - Better knowledge sharing via access to remote experts - Heightened customer satisfaction and brand loyalty - A reduced environmental impact by cutting down on travel needs CareAR's offerings include: - CareAR Assist: Facilitates real-time collaboration to address problems from afar. - CareAR Instruct: Delivers detailed, step-by-step guides for users to follow independently. - CareAR Experience: Empowers businesses to easily create engaging AR guides for their customers, expanding their service capabilities efficiently.

Description

ServiceMax Zinc is a cutting-edge collaboration platform that empowers field service teams by facilitating real-time communication and expert assistance. It integrates smoothly with ServiceMax products, providing technicians with tools for video calls, live annotations, and AI-driven task management. Zinc enhances service operations by automating routine tasks, sharing critical information instantly, and ensuring that teams stay aligned on every service request. With its focus on reducing repair times and enhancing team engagement, Zinc enables companies to improve customer satisfaction and field service efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Box
Citrix Workspace
Desktop.com
Dropbox
Egnyte
Google Drive
Greenhouse
HiBob
Indent
Microsoft OneDrive
Rambox

Integrations

Box
Citrix Workspace
Desktop.com
Dropbox
Egnyte
Google Drive
Greenhouse
HiBob
Indent
Microsoft OneDrive
Rambox

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CareAR, Inc.

Founded

2018

Country

United States

Website

carear.com

Vendor Details

Company Name

PTC

Founded

1985

Country

United States

Website

www.ptc.com/en/products/servicemax/zinc

Product Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Alternatives

Alternatives

Librestream Reviews

Librestream

Librestream Technologies
Librestream Reviews

Librestream

Librestream Technologies
Plutomen Connect Reviews

Plutomen Connect

Plutomen Technologies
Dynamics 365 Remote Assist Reviews

Dynamics 365 Remote Assist

Microsoft Dynamics 365
CareAR Reviews

CareAR

CareAR, Inc.