Best Surfly Alternatives in 2025
Find the top alternatives to Surfly currently available. Compare ratings, reviews, pricing, and features of Surfly alternatives in 2025. Slashdot lists the best Surfly alternatives on the market that offer competing products that are similar to Surfly. Sort through Surfly alternatives below to make the best choice for your needs
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Kasm Technologies
122 RatingsKasm Workspaces streams your workplace environment directly to your web browser…on any device and from any location. Kasm is revolutionizing the way businesses deliver digital workspaces. We use our open-source web native container streaming technology to create a modern devops delivery of Desktop as a Service, application streaming, and browser isolation. Kasm is more than a service. It is a platform that is highly configurable and has a robust API that can be customized to your needs at any scale. Workspaces can be deployed wherever the work is. It can be deployed on-premise (including Air-Gapped Networks), in the cloud (Public and Private), or in a hybrid. -
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ISL Light Remote Desktop
ISL Online
1,332 RatingsISL Light is a remote desktop software that is easy to use for security-conscious users. It offers great value-performance. ISL Light is a powerful tool for IT staff and support personnel to solve problems remotely via remote support, unattended access, or screen-sharing from mobile devices. It is cross-platform and provides 256-bit encrypted sessions, all the standard remote access features, as well as session recording, chat, videocall and multi-monitor support, file transfers, reporting, and many other important extras. Users can choose between cloud and on-premise services. ISL Online license doesn't limit the number or workstations of clients, users, and users you can support. It is a reliable, highly secure software that can be used in all industries, including banks, hospitals, government institutions, and insurances. -
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FixMe.IT
Techinline
632 RatingsRemote support app that delivers unattended, on-demand support to clients anywhere in the world. Easy to use and quick, FixMe.IT connects you instantly to any remote computer. It allows you to transfer files and switch between sessions, saving you time, effort and money. FixMe.IT is designed for sole proprietors, small businesses, and large corporations in different industries and sectors. It offers multi-session handling and unattended desktop sharing. Video-session recording, multiwindow control, whiteboard tools and more. -
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GoTo Resolve
GoTo
19 RatingsGoToResolve is a refreshingly simple IT support tool that adapts to the way your team works today. Our all-in-one IT platform will help you support your workforce from anywhere. All your IT needs are covered with our all-in-one platform. It's as simple as speaking to someone. Agents and employees can get more done with time-optimizing features such as unattended access, multi-session handling, and multi-session management. Systems are protected while businesses run smoothly. Remote access, support and ticketing are all possible together. Remote and in-house teams can access GoTo Resolve more easily. You can speed up resolutions by using a frictionless, fast join flow. All the tools agents need to resolve problems are available right there. - In-session system diagnostics - Reboot/reconnect - Admin mode - File transfer - Multi-session handling - and many more -
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ConnectWise ScreenConnect
ConnectWise
$27 per month 19 RatingsConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software. Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed. Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial. -
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N-able Take Control
N-able
N-able Take control makes remote support easy. This 100% cloud-based remote control software was developed by N-able. It offers live two-way chat and a five-second connection. It also provides reliable remote support tools such as command line and windows events viewer. N-able Take Control offers peer-to-peer technology which enables remote support and access to Windows and Macs as well as iOS and Android-based mobile devices. -
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LogMeIn Rescue by GoTo
GoTo
$108.25 per month 76 RatingsLogMeIn Rescue by GoTo, is a reliable and affordable remote support software. Rescue is a powerful remote support software that allows businesses to improve their support team's productivity and provide seamless support for their users. Its top features are remote control, remote diagnosis, multi-platform, device configuration, support for video, integrations and APIs. Help agents and employees do more. Help desk technicians can solve problems on inactive devices using features such as system info, scripting and unattended accessibility. Remote access software shouldn't compromise your security. Rescue protects your users and business with HIPAA compliant multi-factor authentication and banking-grade 256 bit AES encryption. With features such as permission-based security and SSO, password policy, IP login restrictions, and password policies, you can ensure that security is maintained across the board. -
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VSight Remote
VSight
2 RatingsVSight Remote is an industrial remote collaboration platform powered by Augmented Reality for remote service, maintenance, and training. It allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance and repair operations, audits, and remote training. Augmented Reality technology takes remote collaboration to another level. Annotate live video streams, pdf manuals, or images and visualize 3D objects in your real work environment. With VSight Remote, remote team members can work as if they are at the physical point of service. Experts can see what field workers see and guide with precise visual annotations like shapes, signs, arrows, and text that can be placed on the technicians' live stream view, on images, or pdf documents. -
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N-able N‑central
N-able
7 RatingsJoin thousands of IT professionals and MSPs who use N-able™ Ncentral® remotely to monitor and manage complex networks and devices. These are the key features: * Monitor almost all devices, including Windows, Linux, and macOS * Get complete visibility across your network and cloud services without the use of additional network monitoring software * Automated patch management policies can be created to ensure that devices are always up-to-date * Automate your workflow with drag and drop scripting in automation manager. No need to write code! * Remote support across platforms and devices with the integrated Take Control feature * Use N-able MSP manager to manage tickets and billing. * Secure your data with integrated backup, EDR and AV. * Available on-premises and hosted cloud solutions to suit your business needs -
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TeamViewer
TeamViewer
$24.90 per month 121 RatingsTeamViewer, a popular remote support and access software, allows users to remotely connect and control computers or devices from anywhere on the planet. It is widely used to troubleshoot technical issues, manage IT services, and provide customer support. The software supports secure file sharing, real time collaboration, and remote desktop accessibility across multiple platforms, including Windows MacOS Linux iOS and Android. TeamViewer has a number of security features, including end-to-end encrypted connections and two-factor authentication. This ensures a safe and reliable remote connection. Individuals, IT professionals and large organisations use it to boost productivity, provide remote support and manage devices efficiently. -
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ScreenMeet
ScreenMeet
ScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction. -
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Feederloop
Feederloop
$20/month/ user Feederloop allows you to add video chat, screen sharing and co-browsing to your website. Feederloop allows you to have instant video chats with anyone on your site without the need for additional software or downloads. Feederloop is used to provide customer support, onboarding, and sales. It creates a near-in-person experience with everyone on your website or web application. Feederloop can be integrated with all major chat platforms, or used as a standalone widget on a website. -
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CrankWheel allows you to share your screen while on a call. This makes it easy to create engaging presentations. You can send a link via email or SMS to the viewer and they will be able to view it in any browser on any device. CrankWheel was designed for simplicity and can be shared with customers to facilitate business deals. CrankWheel can be used to complement calls from insurance agents, mortgage advisors and solar advisors as well as educators and customer support specialists. CrankWheel is easy to integrate with websites and allows users to add a Demo button to receive quick notifications. We can show you if they are paying attention. Our Chrome Extension has enabled over 50,000 users to share their screens with prospects, regardless of their technical skills or device choice. CrankWheel can be used on old browsers and obscure devices, even with poor network connections. It works on Mac, Android, iOS, Blackberries, Internet Explorer, and Android.
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Upscope
Upscope
$18 per user per monthYou can now instantly see what your users see and help them to get onboard. Upscope cobrowsing, the new zero-download interactive screen sharing tool, is designed for easy onboarding and support. 1. You can see what your user sees in one click. 2. Scroll and click with YOUR mouse on THEIR screen. 3. You can do this immediately via live chat or by calling them. Integrates seamlessly with Intercom, Zendesk and Olark as well as your existing phone system. -
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Fullview
Fullview
$50 per monthFullview empowers you to provide customer support that is seamless, scalable and personalized and is designed to revolutionize the workflows of support and success teams, as well as product teams and developers. The moment a customer experiences an issue, you can instantly see the complete user journey of that specific user, replay recent sessions, access their device and network information or start a live cobrowsing session with them. Fullview Replays allows you to jump to errors or specific events and it even includes privacy features that blur out sensitive information. Fullview Live lets you start cobrowsing sessions is seconds, without your users having to leave your product. You can highlight elements on their screen, click on elements or submit forms. -
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Glia
Glia
People expect businesses to communicate digitally in their personal lives. You should be able to meet their needs at the point they need you and provide support in the channels they prefer to keep them coming back. You can quickly see what customers are thinking and provide context to help you understand their needs. Customers don't want help from someone who has to jump through hoops. With intelligent virtual assistants and knowledgeable live agents, customers can be assisted in a more intuitive way. Reduce unnecessary repetition by customer and agent and eliminate ambiguity through CoBrowsing. -
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Cobrowse
Cobrowse
$18 per monthReduce communication barriers to increase customer loyalty and agent satisfaction. Your brand's digital experience across mobile and web is core to your customer's experience in today's world. These channels facilitate self-service, facilitate transaction, and drive customer retention. Your loyal customers will expect you to be available for them in critical moments. Cobrowse allows you to browse and navigate digital channels in real-time with your customers. In an ideal world, customers would be able to solve their problems quickly and have a positive brand experience that would drive their loyalty over the years. Empower your agents so that they can delight customers and increase agent satisfaction. Customer loyalty is determined by your relationship and how you perform in a few critical moments. -
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Cardina
Caldera Labs
$69 per monthCardina is a customer engagement solution that enables real-time, interactive support by allowing agents to visually guide users on their screens without requiring downloads or links. Its co-browsing technology enhances customer interactions by providing the ability to view, annotate, and control screens for faster troubleshooting. With built-in security features like data masking and seamless integration with existing tools, it ensures a smooth and secure user experience. Businesses using Cardina have reported significant improvements in issue resolution times and overall customer satisfaction. Designed for scalability, Cardina offers flexible pricing to accommodate companies of all sizes, from startups to large enterprises. -
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Acquire
Acquire
$25 per user per monthSupport available 24/7. Customer expectations are changing. Live chat and co-browse can help you exceed them. Your agents can resolve complex customer support issues quickly and easily with co-browse and live chat. To increase conversion rates, reach out instantly and in real-time via web or mobile app. Our intelligent bots can answer common questions for your team instantly. With the power of live chat and co-browse, you can provide faster, more personalized assistance. Acquire's simple but powerful tools promote customer engagement and success. -
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LogMeIn Pro by GoTo
GoTo
$30 per month 2 RatingsThe Most Reliable Remote Access Tool to Maintain Day-today Operations, LogMeIn Pro by GoTo gives you peace of mind, flexibility and productivity, wherever you are. Pro simplifies access to your work. You can store, share, collaborate and collaborate across all your devices. Access to your most visited websites, cloud and desktop apps is easy. Remote access to your Mac or PC via your browser, desktop, iOS or Android is quick and easy. You can quickly access your computer desktop from anywhere, even from your browser. Instant collaboration is possible by extending computer and file access to others. LastPass provides complimentary access to all accounts stored in a secure password vault. Access all your files from anywhere and share them with anyone. You can print documents from a remote computer to a local printer. Multiple remote monitors are displayed 1:1 on your local screens. -
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AweSun
Aweray Remote
$5 per 3 devices per monthRemote computer access that is fast, reliable, reliable, and completely free. Aweray Remote, a free remote desktop software, allows users to remotely access, control, and troubleshoot their computers via their phone, tablet, or other PC. You can connect to games from wherever you are. The seamless remote desktop software that allows you to play games from anywhere. You can share your screen to other devices like a screen mirroring application. Computer-aided transmission of images and messages allows you to control all actions on the remote machine, just as if it were you. Aweray Remote allows you to work online with colleagues and friends, and also provides support for clients, family members, and friends. You can host a productive video conference to collaborate on projects remotely. You can save time and money on maintenance and service onsite. -
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Unblu
Unblu
Founded in 2008, Unblu is Swiss company that provides financial institutions with the best technology to level up the digital experience of their customers. The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate. -
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Samesurf
Samesurf
$10 per monthYou can browse rich content at super high speeds and with no enduring installations. Samesurf can be deployed straight from the box without any code or writing. You can enjoy the cobrowse experience on any mobile device or browser. You can share crystal clear content instantly without any latency or pixelation. You can share control on the same page, but not take over the desktop. Single tab sharing, redaction and field blocking are all ways to protect sensitive data. You can embed Samesurf in any website, app, or user experience. The only collaboration platform that is supported by five cobrowsing patents You can empower sales and support teams to engage clients and prospects in real time. You need only a web browser to start or join instant meetings or webinars. Our robust, install-free cobrowse platform allows you to add visual context to every online interaction. Easily create seamless demos and presentations from any device, without the need for screen sharing. -
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Pega Co-Browse
Pega
There are no downloads, no installations, no plug-ins. Customers can easily share their browsers by simply tagging your website with one line of Javascript. Pega Cobrowse makes it easy to highlight and direct customers to the information they need. You can ask your customer to allow you control their page and guide them, or use highlighting features or visual cues such as arrows to point them to the right direction. You can use Pega Cobrowse to specify sensitive information that will be hidden with HTML elements or form fields. All masked elements are invisible to the representative and never leave the customer's web browser. Pega Co-Browse is a browser-based solution that masks or hides text fields and images. This allows companies to show only the information they wish the agent to see. Pega Cobrowse allows you to integrate with Pega Chat, or your own chat platform. Chat can also be integrated into your Pega Customer Service app. -
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Median Cobrowse
Median
$50 per monthScreen Share enabled support can turn your customers into raving fans. Support time can be reduced by up to 82% in just minutes Real-time resolution increases customer satisfaction. Transform your support team into a profit center. It's easy to provide support when you can see the problems your customers are having and can help them find a solution. Median allows you to monitor any visitor to your website and see their interactions with it in real-time. You can simply join a session and place your mouse on the screen of someone who has a problem. Stop wasting time asking customers for details and save yourself years of support. Share your screen with just one click. Get Started Free Median is fully integrated to 12 of the most popular chat programs. With a click, you can go from chat to screen sharing in just seconds. The Median code installed on your website will allow you to screen share in an interactive and easy way. -
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Channel.me
Channel.me
Software that connects people because we believe that working together is better. Live chat for customer support, no need to deal with multiple chats simultaneously. Chat software specially designed for high volume customer service. We also offer cobrowsing for customer support. It is impossible to see what a website visitor sees on their screen. Remote screen sharing via web-based technology can be a great way to help website visitors. We have integrated co-browsing in our live chat. This makes it easier for customers to understand and helps them. Visitors will automatically be invited to chat once you have logged into live chat. Pre-defined responses can be sent to save time and ensure consistency. To temporarily stop new chats per agent, use the pause function. Website visitors can share their browser screens with a contact centre agent. This allows the agent see the customer's screen in less than 2 seconds. -
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eGain Cobrowse
eGain
It would be wonderful if your agent could chat with your customer while they were browsing your website. The agent could help the customer online shop, solve problems, fill out forms, or perform other transactions. The business' solution to this problem is cobrowsing software. Cobrowse software allows your customer service representatives and contact centers to provide the digital support that online customers require. Agents can provide real-time, high-value, collaborative support. Your business can convert website visitors, customers, and prospects into long-term, profitable customers by providing assistance at the right time. Chat and phone agents can provide a richer multimedia experience through simultaneous cobrowsing sessions. This allows the customer and agent to fill out forms together, field-by-field, and even highlight specific areas of a page or form for clarity. -
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RemoteHQ
Mythical Labs
$12.99 per monthCollaboration goes beyond video chat. You can co-browse any web app, edit it, take notes, whiteboard, screen-share, video chat and more. All this in one browser tab. Editing a Trello board, or Google doc? Anyone can access web-based applications that you visit with our Shared Browser. You can bring your favorite web apps to your workspace and allow others to browse and edit them in one browser tab. Add apps to customize your workspace. Do you want to collaborate over a file or document? Drop it in your workspace. Do you forget to take action? Use our notes app. RemoteHQ makes it easy to keep track of your session artifacts, such as recordings, notes, files, and recordings. You might forget who was in your session. We have you covered! -
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RichCall
Aurus
$192 /month RichCall allows you to sell and support remotely, providing your customers with a one touch live support option. RichCall is integrated into your website, kiosk, or moile app. It allows customers to establish an interactive, video-enabled, fully interactive session with a remote expert. This includes co-browsing and app sharing. RichCall's most common use cases are: Click-to call, click-to video and co-browsing are all options for your customers Click-to-call and co-browsing to get customer support Start a co-browsing session while you are on the move Mobile camera sharing for support and sales: - Video sales - An agent shows a product using the shared mobile camera Customer support - A customer shares his mobile camera in order to show the malfunctioning device Video and collaboration for kiosks Remote expert assistance with HD video, scanner, and printer Live video-assistance for existing self-service or support kiosks -
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LiveCaller
LiveCaller
$14 per user per monthYou can communicate directly with your web visitors via web-calls, live-chat and co-browsing, no matter where they are located! LiveCaller is your solution! LiveCaller is the answer to all your customer service issues. Customers can send and receive messages, files, or rate customer service. Customers can make free calls via the internet or from their website. This dashboard combines communications from multiple messenger platforms into one. Enter your phone number and preferred time to be contacted by customer service. Agents and customers can work together to 'browse" a website. We understand the importance of direct communication between your web visitors. Our software allows you to contact them in many different ways from within one system. We make it easy to communicate with your web visitors. -
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Talisma Chat & Co-browse
Talisma
Talisma Chat and Cobrowse allows organizations to communicate with their visitors in real-time using powerful text dialogue and collaborative surfing. Agents can interact with multiple visitors simultaneously while providing immediate attention and personal attention to improve the visitor's online experience. Talisma Chat and Cobrowse give employees single-click access and a complete view of all customer interactions. They can quickly respond to queries using a knowledgebase that includes FAQs, response templates and Web links. Talisma DCEP chat triggers chat sessions based upon a pre-defined set visitor behaviour. This means that your visitors will receive a chat invitation whenever they visit your site or display certain browsing characteristics. It improves customer experience, reduces operational costs associated with customer service, decreases abandonment of shopping carts, and increases conversions. -
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Remote support, online meetings and demonstration tools that offer website integration, screen sharing and audio as well as desktop recording. Browser-based HTML5 viewer that doesn't require a download, provides Windows RDP support at lightning speed. It allows you to access and manage unattended computers.
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VNC Connect
RealVNC
$40 per user per year 1 RatingVNC®, Connect is screen-sharing software that allows you to connect to any remote computer around the world, view its screen in real time, and take control of the system as if you were sitting right in front. -
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Avast Business Premium Remote Control
Avast
$499.99 per yearYou can connect securely and easily to your user's device from anywhere. Remotely manage IT support for your users. Remote connectivity is available to save time, effort, money, and maximize your productivity. Your users can get reliable and quick remote support. Integrated in the Business Hub platform. Uses the same Avast agent. There is no need to install additional software. The Business Hub allows you to connect quickly to your Windows or Mac devices from anywhere there is an internet connection. A viewer allows you to quickly and efficiently assist your users in resolving issues in real time. View audit information to view session duration, session notes, and which admin connected to each device. Remotely connect to any Windows and Mac device to install new software, troubleshoot problems, switch users, etc. To quickly and efficiently troubleshoot and solve problems, send log files and get software updates. -
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Remote Desktop Software, for Remote Support, Remote Access, and Online Meetings. Multi-platform software, avaible on Mac, Windows, Android and iOS. Iperius Remote ensures fast and secure remote desktop connections. The software is convenient for both ITPROS and private individuals. Connect from any a PCs or Devices to another easily and stability. Iperius Remote allows connection over the internet. Remote Control Connect in a simple and rapid manner to any computer. Work as if you were present locally, transfer files, make use of chat. Complete Remote Desktop. Unattended access Install Iperius Remote as a service for unattended access. You can keep a list of the computers of your customers and connect to them in order to carry out assistance at any time. Secure Powerful Universal Iperius Remote ensures the highest possible level of security with end-to-end encryption, compliant with HIPAA and GDPR standards. The video transmission technology is among the most powerful available, with a frame rate of up to 60 FPS.
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NetSupport Manager
NetSupport
NetSupport Manager has been a leader in remote PC management for over 30 years. Remote control tools have had to evolve to cope with the increasing complexity and variety of systems. NetSupport Manager is designed to work over your LAN, internet, or WAN, securely without the need of firewall configuration. It provides a single, high-speed solution for remote management of multiplatform computers without the need to subscribe to a third-party service. NetSupport Manager is unique because it offers a wide range of support tools that ensure maximum efficiency and minimize downtime. This makes it an ideal tool for IT teams. -
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AnyDesk
AnyDesk Software
$10.99 per month 33 RatingsYou can connect to a computer remotely from anywhere in the world, whether you are at the other end of your office or halfway around the globe. AnyDesk provides secure and reliable remote desktop connections to IT professionals and individuals on the go. AnyDesk is compatible with all operating systems and devices: Windows, macOS iOS, Android Linux, FreeBSD, Linux and Raspberry Pi. You can collaborate and communicate easily, regardless of whether you are holding online meetings or presentations or working on the exact same document from another part of the world. To transfer files between computers, simply copy and paste or use a new transfer tab. Installation and administrative privileges are not required. Just download the 3MB file, and you're good to go. Are you traveling and need unattended access? You can install the AnyDesk user interface and set a password. To give your customers a consistent experience with your brand, customize the AnyDesk user interface. -
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Cisco Webex Support
Cisco
They are your back. We have your back. Customers around the globe can get real-time support and service. Reduce call times, speed up resolutions, and lower overall costs. Cisco Webex Support will exceed your expectations. Remote technical support via a dynamic platform. Remote support available around the clock and across the globe. Being there for your customers is key to growing your business. You can build your business with exceptional service that is available from anywhere. There's no waiting. Fewer frustrations. Happier customers. Your customers will be happier if they can access help via your product, your website, or email. They will be automatically routed and queued to ensure they get the help they need quickly and get back at work. An all-star team will have a powerful toolbox. Give your reps the tools they need in order to shine. Support up to five customers at once, work across platforms, and jump firewalls in a flash. -
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UltraViewer
Duc Fabulous
UltraViewer software allows you to remotely control/remotely access a computer. UltraViewer can be used for many purposes. You can remotely control your computer to assist your parents in repairing their PC. You can remotely help your friends to learn how to use software without having to travel a thousand miles. You might be on a trip and need to log in to your computer at home to work. Here are some key features of UltraViewer - Remote computer access and control via instant messaging Connect with stable and fast speed Unlimited computers can be controlled simultaneously - File sharing is easy, secure, and with full control Depending on the version, large file sizes may be required. - Turn on your remote computer. You can work from anywhere you have an internet connection. Record control session to monitor once more. -
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Getscreen.me
Getscreen.me
$5 1 RatingThe cloud software Getscreen.me allows you to connect to your desktop from anywhere via a direct link through your browser. The quick support function allows you to quickly connect to the user's computer in order to help him solve a problem. You can set up permanent access if you need to connect often. This saves time and allows you to call customers or ask questions in the chat window. If you have a large company, you can create teams and work together under the same account. Getscreen.me is completely safe. The service uses the HTTPS protocol which includes AES encryption. We use algorithms to detect and block attempts to match passwords and one-time links. Integration with popular platforms like Google Chrome Extension, Telegram and Jira Service Desk, as well as with HTTP API. -
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Devolutions Remote Desktop Manager
Devolutions
Single User: $349.99 11 RatingsIT teams often struggle with managing various remote connections securely across multiple platforms. Remote Desktop Manager (RDM) addresses this challenge by offering a centralized platform that integrates remote session management with password and credential storage. Supporting protocols like RDP, SSH, and VNC, RDM simplifies access to critical systems while maintaining high security standards. By providing features like role-based access control, password vaulting, and detailed session auditing, RDM ensures that only authorized users have access to sensitive systems. This not only reduces the complexity of managing remote connections but also enhances security by minimizing the risk of unauthorized access. Ideal for organizations of any size, Remote Desktop Manager is the ultimate tool for simplifying and securing remote access while increasing operational efficiency. -
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Visual Assistance is an online customer support software that allows real-time screen sharing and video collaboration. Users can invite customers quickly to sessions via SMS and email. Agents can visually troubleshoot problems using live camera streaming on mobile devices. Voice chat speeds up resolutions by allowing natural conversations. Both parties can highlight details in images using annotation tools. A dashboard gives insights into resource usage, allowing for better resource optimization. The main benefits are a quick session start, an intuitive interface with strong security, quicker issue resolution and reduced onsite visits. Use cases include remote support, installation guidance and inspections, as well as training.
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Talkative
Talkative
Embedded live chat with mobile support and recording. Fully customizable to suit your contact center's requirements. Advanced web chat with secure and encrypted features such as dynamic canned messages, real time translation, PCI compliance, message preview, and PCI compliance. Secure browsing and screen sharing are available for embedded customer support and sales. For real-time communication, you can use web callbacks, live voice calls, and PSTN capabilities. Chatbot that can seamlessly transfer between agents and users via WhatsApp, Facebook, and your website. Smarter customer engagement through WhatsApp and social media messaging. Image support capabilities are available. Talkative is a tool that businesses of all sizes can use to increase sales, drive customer engagement and reduce operational costs. Live video chat allows you to bring the in-store experience online. This will increase sales and provide personalized customer service. To improve service and support digital channels, make it easy to contact customers via multiple channels. -
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Live Assist for Microsoft Dynamics 365
Communication Business Avenue
$49 per monthOur secure co-browsing service allows you to interact with customers and have an audio & visual conversation right from your website. It's never been easier to increase customer satisfaction. You can use co-browsing to show your customers how to navigate your website or app, make a purchase and help them fill out forms. Users don't need to install plugins or other software. We now offer Messaging, a new type for engagement, in conjunction with LivePerson. This allows Live Chat to be more flexible and takes Live Chat to the next level. We have integrated popular 3rd-party channels such as Twilio SMS and Facebook Messenger, Instagram, Twitter. WhatsApp, Apple Business Chat, and more. Agents can now receive these Messaging engagements directly within Dynamics 365! -
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Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform.
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Zight is a versatile screen recording and sharing platform designed to enhance communication and productivity across various devices, including Mac, Windows, Chrome, and iOS. It allows users to capture screenshots, record screens with audio and webcam overlays, and create GIFs, all with instant link-based sharing. The platform includes annotation tools for highlighting, adding text, and drawing attention to key details in both images and videos. Seamlessly integrating with popular collaboration tools like Slack, Microsoft Teams, Zendesk, and Jira, Zight streamlines workflows for teams and individuals. Its AI-powered features, such as automatic transcriptions, smart titles, and content summaries, further simplify content creation and sharing. With enterprise-level security, branding customization, and detailed analytics, Zight is an ideal solution for businesses and professionals looking for efficient visual communication tools.
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VeriShow
HBR Labs
$39.00/month VeriShow is a user-friendly dashboard for agents that is combined with a simple customer interface. This results in high customer satisfaction. We specialize in personal engagement cobrowsing solutions that allow customer service agents to interact with customers in real time efficiently. This is in contrast to the traditional 'please wait' approach. Verishow integrates seamlessly with third-party brands and offers tools such as Contact, Content and Document, Goals and Quota, Lead management, and Contact. The best way to understand how visitors interact with your website and to maximize opportunities. -
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Record
Record
$0Record is the best tool to collect, investigate, and analyze user issues. Record is a collection of tools that are designed for customer-facing teams and R&D teams. It solves user problems in minutes and relies on only small, effective tier-1 support. -
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Viewabo
Viewabo
$20 per monthBuilt for operational efficiency. Designed to encourage team collaboration. Viewabo helps you provide technical support faster and easier by turning your phone camera into your eyes. Connect with customers via SMS. Customers can click on the link and share their smartphone camera with you so that you can solve issues as if they were in your presence. Why tell customers to fix their problems when you can show it? During live video sessions, you can annotate the screen to show customers what to do. Freeze frame the video of the customer at any time for a clearer and more detailed view, making it easier to work together towards a resolution. Share how you support to save time. You can share recordings with other teams in a few clicks to achieve your goals more quickly. Viewabo remote visual assistance transforms frustrating customer experience into easier diagnosis and quicker resolutions using visual cues. This makes everyone's life easier than traditional support methods. -
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Pop
Pop Technologies
FreeScreen sharing is lightning fast, with multi-player control, crystal clear voice and high-quality videos. Perfect for pair programming. Pop's multi-user screen sharing, where everyone can control the screen with their own keyboard and mouse, makes it easy to collaborate on code. Whiteboarding is now easier than ever. You can doodle together from your smartphone or tablet at any time. Simple. Fast. You'll never have to worry about dried out markers again. It's easy to invite people by sending them a link. Anyone can join, even without registering. You can join if you have a smartphone or laptop.