Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
NetSupport Manager has been a leader in remote PC management for over 30 years. Remote control tools have had to evolve to cope with the increasing complexity and variety of systems. NetSupport Manager is designed to work over your LAN, internet, or WAN, securely without the need of firewall configuration. It provides a single, high-speed solution for remote management of multiplatform computers without the need to subscribe to a third-party service. NetSupport Manager is unique because it offers a wide range of support tools that ensure maximum efficiency and minimize downtime. This makes it an ideal tool for IT teams.
Description
Build interactive and fully compliant digital experiences on your platform without altering any code or installing additional software. Surfly empowers countless AXA agents to accelerate their sales by digitally simulating the face-to-face selling process within their platform. Both agents and customers can collaborate from a distance to select policies, electronically sign documents, and initiate their first payment seamlessly. Surfly Co-browsing is not only quicker and more secure but also simpler to navigate compared to traditional screen sharing applications like Zoom, Google Meet, or Microsoft Teams. It facilitates effective, secure, and compliant two-way collaboration that screen sharing cannot match. Instead of juggling various external tools like Zoom and Docusign, you can manage everything in a single Surfly Session. You can upload, review, annotate, and e-sign any document directly from your website or portal without interruption. Furthermore, Surfly’s adaptable solution operates effortlessly without requiring integrations, serving as a virtual layer over your existing platforms, ensuring an enhanced user experience for all parties involved. This comprehensive approach simplifies the sales process and provides a more cohesive interaction for agents and customers alike.
API Access
Has API
No
API Access
Has API
Yes
Integrations
AWS Marketplace
No
Amazon Connect
No
Footwear & Apparel Management
Yes
Intercom
No
JavaScript
No
NiCE CXone Mpower
No
Salesforce
No
Zendesk
No
Integrations
AWS Marketplace
Yes
Amazon Connect
Yes
Footwear & Apparel Management
No
Intercom
Yes
JavaScript
Yes
NiCE CXone Mpower
Yes
Salesforce
Yes
Zendesk
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$26/per month
Enterprise pricing based on session minute bundles and not agent price
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
NetSupport
Founded
1989
Country
United Kingdom
Website
www.netsupport-inc.com/remote-control/
Vendor Details
Company Name
Surfly
Country
Netherlands
Website
www.surfly.com
Product Features
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
Yes
Scheduling
Yes
Software Inventory
Yes
User Activity Monitoring
Yes
Remote Desktop
Chat
No
Cross-Platform Access
No
File Transfer
No
Group View
No
Mobile Device Access
No
Multi Monitor Support
No
Record Remote Sessions
No
Remote Print
No
Remote Wake
No
User Management
No
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes
Product Features
Remote Desktop
Chat
Yes
Cross-Platform Access
No
File Transfer
Yes
Group View
No
Mobile Device Access
No
Multi Monitor Support
No
Record Remote Sessions
Yes
Remote Print
No
Remote Wake
No
User Management
Yes
Remote Support
Diagnostic Tools
No
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes