Alternatives to SpeechLog Call Recorder

RingCentral RingEX, a powerful cloud-based telephone system, helps optimize your business communication. RingCentral RingEX provides enterprise-grade communication tools, including voice, fax and text, as well as BYOD (bring your own device) capability. This allows you to work wherever and however you choose. RingCentral RingEX's core features include auto-recording and conferencing as well as unlimited long-distance calling and local calls. RingCentral RingEX can be customized to suit your needs by configuring call management features such as call forwarding, message alerts and missed-call notifications.

Transform Your QA with the Speech Analytics Experts: CallFinder’s speech analytics software automates outdated, manual QA processes to save time and provide immediate insights so you can make data-driven decisions. Spend your valuable time coaching agents on what matters most to you and your customers.

Business Phone system that doesn't require heavy wiring or hardware. Zadarma offers VoIP and Cloud PBX, CRM, website widgets and integration with top CRM systems. Virtual phone numbers in 100 countries around the globe are available for as low as $2 per month.

LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a universal email, live chat, built in call center, and a robust customer portal. LiveAgent offers over 175+ useful features, including advanced automation features, rules and tags, as well as 195+ integrations. Join companies such as BMW, Yamaha, Huawei, and Oxford University to provide world-class customer services. No credit card needed. Start your 1-month free trial today.

Our Voice-Over IP Recording platform enables your business to benefit from both quality and compliance recording through a single interface. Our VoIP Recording software can record interactions from any telephony device. The product is compatible with and enhances 99 percent of all current telephone systems. ABT's simple-to-install solution is available without the need for any hardware investment. It provides additional benefits and optimum performance for your company. Call Center Quality applications allow contact center supervisors to conduct fully-integrated audits of agents. Agents are scored and audited based on specific criteria set by your business. This improves customer satisfaction and agent morale. Applied Business Technologies Call Center Quality Software is compatible with our Speech Analytics platform to provide a robust solution.

OrecX's audio recording platform was built on the principles openness, transparency and collaboration. It creates strategic, economic, and technical benefits for its users. There are millions of end points around the globe. Oreka TR (total recording) is our flagship software. It includes all the features you need to record calls, at a fraction of the cost of other call recorder solutions. This includes screen recording, multi-tenancy recording, multisite recording, audit trail and retention management. Auto tagging allows you to select certain red-flag phrases, such as "can I order" or "not satisfied", to have the recording system track them automatically.

Tapit Call Accounting offers the industry's most flexible and comprehensive search engine. Tapit Call Accounting allows you to create unlimited search filters. Use our tools to create unique filters. For easy categorization and faster recovery, add searchable text, tags, and call filters to specific calls. Tapit and Replay Call Recording make it easy to create desired reports or access call records. Replay offers high quality digital recordings for virtually every telephony configuration. Text notes can be added to recordings during playback, which allows for alternative search options by partial or complete words. Recordings can be easily archived and backed up with built-in auto-backup. You can play, download or email recordings as attachments. Automated cataloging and central voice repository

Crystal Quality is a web-based, unified multimedia recording solution that supports TDM, analog, and VoIP environments. It supports a wide variety of telephony interfaces, including: Analog trunk/extension, digital trunk (ISDN PRI / E1/T1) digital extensions, VoIP trunk/ extensions, discrete radios, and trunked radios. Crystal Quality (Avdor CIS) allows for the management of all types recordings (call centers and contact centers, telephony and mobile phones, screen capture, SMS and Skype for Business), using a modern, simple and easy-to-use user interface. CIS offers several pricing options that allow you to choose the best for your business needs. They also offer the most value and the lowest price. Avdor Crystal Quality Call Recording and Monitoring Solution offers a single solution, a unique and brilliant solution to all your business requirements.

Globitel's Performance Management Platform automates monitoring, measuring, and evaluating the overall performance of customer engagement centers in real-time. The Globitel Performance Management Platform solution aggregates data from multiple platforms through a single interface. The software empowers agents by allowing them monitor their performance and manage their evaluations and incentive plans. This software reduces operational costs and improves the center's efficiency. Globitel's Performance Management Platform collects information from all call center platforms to track agent performance. Call center platforms include Automatic Call Distribution, Quality Monitoring System (QMS), Workforce management (WFM), ELearning component, and Workforce Management System (QMS). Globitel's Performance Management Platform allows call center managers to perform multiple functions with the dynamic KPI builder.

Contact centers and companies in industries that require regulatory compliance must record all transactions and interactions. This will allow them to demonstrate transparency. Alcatel-Lucent OmniPCX Records Suite is a web-based tool that allows you to record, monitor, and evaluate customer-employee interactions. This is especially important for financial services, utilities and healthcare. The OmniPCX RECORD Suite integrates call recording and monitoring directly into your existing telephone infrastructure. It is scalable, modular, and affordable. Supervisors can also review recorded calls with agents, and use the integrated quality monitoring module to evaluate agent performance. Record voice and online interactions between customers and employees. You can improve the quality of your customer interactions by identifying coaching opportunities.

You can enjoy the benefits of a contact center, IVRs, speech recognition, call recordings, unified communications and outbound dialing, without having to replace your existing telephony system. The Ctalk Contact Centre system 'wraps' around your existing PBX, adding features and capacity. You don't need to replace your existing PBX. You can effectively handle more calls and contact with the same resources or less. Reduce your IT costs and dependency. By empowering multiple administrators to manage calls on the fly. First contact resolution can be dramatically increased. Know who is calling, why they are calling, and route them to the correct agent. 24/7 automated services seamlessly blend with proactive outbound calls.

Voxida is built to meet your needs, adapt to your work-flow and efficiently record, monitor and report on your calls. The Voxida Software Suite is the primary Voxida Software Suite. It includes all the tools you need for recording calls. The Voxida software suite lets you automatically record all calls at any time, either on demand or according to a schedule. Voxida is used by most organizations to record all calls, digital or VoIP, intercom, or radio conversations. This can be used for long-term archival or immediate playback. Voxida allows for complete flexibility in telephone recording. You can record 100% of calls on all lines, certain extensions on a schedule, or certain phones on demand without extra cost with Voxida. Accurate Always Inc. engineers and supports the Voxida systems. Based in California's Silicon Valley, they provide efficient, managed communications recording solutions that fit within existing work-flows and telecom infrastructures. Accurate Always helps call centers, healthcare and governmental organizations catalog voice and video interactions so they may use this intelligence to continuously improve their operations and positively impact their bottom-line.

Your voice is the most powerful and important customer interaction tool you have. Storacall offers a cutting-edge call recording solution. We are proud to be an authorized supplier of BT, allowing us to provide SIP Trunks as well as Hosted Telephony - Storacall has a solution for all your business telephony requirements. This powerful recording tool allows you to record all of your business conversations within one application. Connect your phone system with the cloud to get more flexibility and save money on business calls. A cloud-based, feature-rich phone system that can adapt to modern business needs. Our powerful business call recording solution allows you to record all types of communication audio and combine them all in one place. No matter what platform you use, our recording solution can work with any system or technology.

Globitel Emergency Call Center Application E-911 is a CTI solution that allows callers to control their phones using an intuitive, standards-based graphical interface. The graphical interface integrates the phone system, mapping systems and location-based technology to provide critical information and tasks for call-takers. Globitel's Emergency Call Center Application includes many reports that can be used by emergency call center managers to improve efficiency in their call centers. Managers can create and schedule their own reports that are automatically sent to them. Globitel Emergency Call Center Application allows call center floor managers to access a web interface dashboard which displays call traffic information, agent status, seats status, and live statistics.

Edigin has developed call recording solutions and quality monitoring solutions that can be used with the vast majority of communication systems today. The SVRX recording solution integrates seamlessly with communication systems to capture all communications and call details. Our solution is compatible with both redundant and multi-site distributed environments. Our solution includes screen capture and agent evaluation. We also provide customizable report analytics. Alcatel and Ascom, Aspect. Avaya. Bosch, Cisco. EADS. eON. Ericsson. Fujitsu. Intertel. LG. Mitel. NEC. Nitsuko. Nortel. Panasonic. Philips. Realtis. Rockwell. Samsung. Selta. Siemens. ShoreTel. Tadiran. Telrad. The SVRX supports passive tap of T1/E1 trunks and analog stations, digital stations for those systems, analog stations, and port mirroring-based recording of VoIP. VoIP supported protocols include: Cisco Skinny, H.323, MGCP, SIP stations, SIP trunks, etc.

You can evaluate and optimize your people, processes and technology. Managers can search, download, and analyze information in real-time or using historical data. This allows for quick, secure access of recorded interactions. Monitor interactions to assist training and assist agents with quality assurance and compliance with policy/scripts. OnviCord PRO provides easy, browser-based access that allows you to quickly and easily monitor and manage recorded calls. Contact centers that have unassigned workstations are able to associate calls with individual logins. Users with access rights can turn the recorder off and on at their desktops. Search and playback of exported recordings can be done outside the network or central server.

800response offers a complete lead generation, lead tracking and customer interactions analytics solution to manage top of the funnel lead generating practices. It provides focused tracking and targeted lead nurturing with customer profile data, interaction analytics, and targeted tracking. We help businesses of all sizes, from small businesses to medium-sized businesses, to multi-location franchise systems and dealer networks, and contact centres, increase and optimize customer acquisitions and interactions. We also track and monitor campaign performance and monitor customer experience.

Callcruncher is an intuitive, affordable and powerful Call Intelligence platform. Our platform provides a unique way to manage the call accounting, reporting and analytics. It also tracks, rates, rates, and records call data. This is a great tool for small, medium, and large clients. Callcruncher integrates your VoIP solution into client decision-making and productivity applications, which facilitates client retention and new client acquisition. Manager can communicate with agent via voice, unbeknownst of customer, and assist with sales and service issues. Your VOIP solution is integrated into the client's decision making process and productivity applications. Agents are able to recognize the source of calls and provide additional information and scripting assistance. Agents can capture more clients by making better use of their time. Increase revenue and address customer service issues more effectively

This cost-effective, reliable, multi-channel interaction/call record application is designed for mission-critical public safety communications. Capture911 stores data from multiple sources, and allows for quick retrieval to playback of a single incident. This NextGen solution is flexible enough to be adapted to your company's needs. It is NG911 compliant and P25 compatible. Capture911 records 100% every call and radio transaction, including all metadata (time, date, ANI and ALI), radio ID, alias and Talkgroup ID, text and video, GIS data and vehicle telemetry data. TTY/TTD, CAD screens, IDs, incident reports and more. The system meets all current and future mandates for recording, storing and transmitting all interactions. Capture911 allows for digital incident reconstruction using virtual chronological recreation. It also provides an interface that is easy to use for effective investigative analysis.

Cogent is an on-premise debt collection system that can also be used for case management. Cogent features include a rules engine, onboarding, document management, calendar management, and other functionalities. Cogent's rules engine provides users with a set predefined rules and conditions that can be used to assess and evaluate data. Cogent's case management functionality allows users to manage case records as well as dates.

It is difficult and constantly changing to balance the goals of both the business and the customers. To enable organizations to provide consistent, high-quality service while remaining efficient and profitable. Enghouse Interactive offers a variety of workforce optimization tools, including call and screen recording, speech analysis, workforce management, performance metrics and score cards, cost analysis, and reporting tools. These tools are highly scalable and modular, allowing you to choose the level that best suits your needs for continuous performance improvement. A strong brand reputation is built by providing high-quality customer services. In our recent survey 60% of respondents stated that they would not do business with a brand if they received poor customer service. Businesses should focus their efforts on providing superior customer service.

HoduCC is a consolidated and comprehensive contact center software. It is the best call center software for all types of call centers. HoduSoft is a leading provider of Voice over Internet Protocol (VoIP), solutions around the world. This contact center software provides intelligence, security, advanced features, and is highly recommended by customers. HoduCC was designed to build user loyalty and meet customers' expectations. HoduCC allows customer service teams to provide personalized, productive phone support in an omnichannel customer experience. Hodusoft is a call center software that helps grow call centers to solve customer issues faster, improve call support operations and provide excellent customer service. HoduCC is a call center software that can be used by both corporate and end-users. It offers a user-friendly interface and can easily adapt to the changing needs of support and sales teams.

We believe that you should be able record and listen to your calls in the way you want. Our RECITE recording software offers 80 widgets and dashboards that can be customized, 100 replay permission levels and 8 recording modalities. It also includes 50 canned and modifiable reporting options, 4 types of storage support, and 4 types for storage. Screen recording of the agent's desktop is synchronized with the audio recording. This gives a complete view of customer interaction. Quality Management tool to manage quality assurance and employee performance. It also helps to ensure compliance with corporate procedures and maximize staff productivity. Administrators, supervisors, and agents can view real-time metrics with the customizable Dashboards tool. Web-based storage and retrieval allows for secure, easy sharing of files via email (.WAV) format.

Assessing the quality of voice-based and text-based interactions with customers is a great way to improve customer satisfaction, increase agent effectiveness, and comply with security and legal requirements. Call center agents must be held to a high standard of quality control in order to engage customers effectively. Integrating quality monitoring with recording capabilities and survey features allows you to identify the most appropriate interactions and evaluate agent performance. You can also capture real-time feedback from customers and gain insight into business issues and contact quality. Record, playback, stop and start desktop and voice interactions. Recordings provide insights into the customer experience, and improve agent performance and quality. Robust evaluation tools provide insight into the entire customer experience and improve agent performance.

Salestrail allows remote sales teams to keep track of sales calls. The solution includes an analytics dashboard and a smartphone application that automatically captures calls data. You can track the data to Salesforce, Salesforce, or any other CRM using our APIs. Setup in 5 minutes - No changes to the way you work Scale your team effortlessly and without hassle - 100% Automatic, 0% Technical Work - Accurate call statistics to support the incentive system

*astTECS IPPBX system is the ideal solution for any business, large or small. *astTECS PBX has all the top-end features at an affordable price and is TEC certified by DoT (Govt of India). *astTECS IPPBX solution allows your business to be flexible, innovative, competitive, and future-ready while reducing telecom expenses. *astTECS Call Center Dialer is an omnichannel contact centre solution that offers advanced features and a real-time dashboard for agent monitoring. Advanced analytics and AI-based call center dialer will improve agent productivity and customer engagement. *astTECS provides a complete call recording solution for your company. *astTECS voice recorder is easy to use and offers advanced features. Integration with any PBX is seamless. Supports ISDN/PRI, IP, analog lines and mobile to record all incoming and outgoing calls.

CallConfine is an innovative call recording / voice logger solution that comes in analog (4, 8, 16, 24, 24 ports), digital (single or dual, core), digital extension (8, 16, 24 Ports) and VOIP. This solution is used by Financial Institutions, Banks and Hospitalities to record telephonic conversations. The CallConfine application helps organizations to improve their business efficiency and accuracy. Monitor your marketing and customer service departments. Communication gaps with clients can be avoided. Dispute Resolution: Recording a telephone conversation can prove invaluable when you resolve disputes in your business. Logging of conversations can be used as proof to resolve differences and maintain the respect of customers. It is a fully proofed "Compliance Product". CallConfine manages policy compliance, performance management, interaction monitoring, and customer satisfaction.

Jog.ai allows you to remain focused on the call, no matter if you're hosting a conference call with 10 or more people. We record and transcribe your call so you can mark important moments in real time. Jog can identify who is speaking so that when you look at a call, it looks like a screenplay. Click on any word in the transcript to instantly hear the actual call audio. Hosting a conference? That's included. You can call someone directly by using our mobile app. use our mobile app! Jog integrates with many CRM and ATS tools. Jog will automatically highlight that moment in your call by taking a note. Jog.ai can tell you who said what so it looks like a screenplay when you review calls. To play the call, click on a word. Jog.ai automatically uses the most effective speech recognition platform to determine what type of call you make and then uses advanced NLP techniques to highlight important parts of your call.

Call Saver®, Pro™, allows you to save, sort and retrieve recordings from your phone calls on your computer. This program is great for individuals, small businesses, and anyone who needs to keep track of telephone conversations. You can save your telephone conversations to your notebook or desktop computer. You can instantly e-mail or upload conversations at will, eliminating the need to use bulky cassette tapes. You can instantly access your conversations from any location, whether it's in the office, field, or courtroom, by creating folders or directories on your network drive or hard drive. You can also manually or automatically record them. Compatible with almost any corded phone or PC. Recorded files are automatically time and date stamped. You can archive recorded files to any network drive. Automatically saves recordings to WAV files. Register online easily (requires an Internet connection). Instant replay of the last minute of a call. Compatible with all Windows operating system.

Businesses can view agent activities and the processes that were used to achieve them. Globitel's Workforce Management software provides a set of smart tools that allows call center managers to increase productivity and track compliance. This is done by optimizing staff resources through accurate forecasting which in turn creates a more efficient schedule. By optimizing staff resources, you can achieve the desired service level by balancing the available skilled agents and forecasted trafic per day intervals. This ensures that there is minimal underutilization. This increases efficiency and agent satisfaction. Globitel's Workforce Management software has dynamic modules that will help you manage your workforce better. The software automates scheduling, forecasting and real-time monitoring. It also maintains operational aspects such as call volumes (handle time), agent shifting, and handle time.

PhoneCall is a powerful cloud-based contact center platform that scales seamlessly to meet the needs of telemarketing and lead generation businesses. All-in-one software includes an AI-driven Intelligent Dialer and 3 years of recording storage, text-to-speech technology, click-to-talk, and even a 1-Click compliance feature to ensure your business runs smoothly. Owners and business managers will never be far from their operations with multi-device capabilities. The entire platform can even go mobile on iOS or Android devices.

Voxjar can connect to communication platforms, CRMs and data-stores to collect call recordings and metadata from your reps. Voxjar uses Machine Learning and Artificial Intelligence for transcription of your reps' calls and to measure emotions. It then analyzes the call data and content according to the rules you specify. Voxjar provides insights derived from thousands of customer phone calls. These insights can be used to improve agent performance, improve your products, reduce friction, and better understand your customers. Voxjar offers all the tools you need for improving customer service interactions between reps and customers. All of this is possible with one platform: call playback and commenting as well as QA workflows and agent logins.

RQM is a Video/Audio recording device with desktop screen capture during customer interaction. It allows you to monitor the representative's behavior or that of employees with a web interface. You can also view the saved transactions and manage the system. Globitel's unique feature is the flexibility of its solutions. Additional functionalities can be added to meet new requirements. This is particularly important for new services, where the business model will change from its original conception. These situations are likely to change frequently, and flexibility can make or break a service's success. RQM's modular architecture and open architecture make it more scalable. Stacking software and hardware components can allow for increased recording capacity. RQM's distributed architecture allows for the support of new locations in multi-site environments.

You can transform your contact center with a robust and scalable call recording platform. What doesn't get measured, doesn't get better. Managers have direct access to replay, grade, and supervise calls. This allows them to see what's going on on the floor and how employees interact with customers. You can quickly identify what is working well and then use that information to fix what isn't. You can sample calls and grade and analyze them to ensure superior quality control. SonicView allows you to review conversations and create a Quality Control program. You can also grade individual calls with our recording software, which helps you provide training and assessment for your agents. You can stop recording during sensitive information exchanges, erase parts of the recording that contain sensitive information, mark sensitive recordings as sensitive and make them "unqueriable" to maintain PCI compliance.

CallSource - Own Every Prospect. CallSource is the most technologically-enabled business performance platform that maximizes our clients' revenues, profits, and brand reputation. CallSource was the first to offer call tracking and has since become a leader in actionable analytics. CallSource provides insights to help clients solve, strategize and implement solutions. CallSource has been recording and analysing over one billion phone calls since 1991. We provide cost-per-lead analysis and sales conversion percentages as well as sales recapture solutions and training and coaching solutions for thousands of businesses across the United States, Canada, and Australia. CallSource is a business that believes in improving the performance and accomplishments both of our clients as well as our employees.

Nectar Desk is a SaaS solution that handles inbound and outbound calls. It also includes reporting and analytics. Our comprehensive call center software can be set up in minutes. You can customize your agents, buy a number, and much more. Nectar Desk offers basic call center software functions as well as more advanced features. You can view full agent performance metrics, including call recording, agent availability, answering time, and listen live, along with customized reports and alerts. Nectar Desk allows you to manage all your omnichannel interactions from one place. Our call center software allows you to integrate SMS, ticketing and chat with ease. Now you can monitor the performance of all your agents, even virtual reps, in real-time. You can now monitor and analyze the interactions of your agents with leads and provide assistance when needed.

RapportCMS is our competitive edge compared to our competitors. We focus on the intersection of telephony, interaction and the people who answer the calls. This ensures that we create 'human technology' that is designed by and for contact centre practitioners. We understand that call center technology must be equally adept at handling the call after the agent says hello. We are one of the most prominent Contact Centres in the AUNZ Market. We spent over 10 years developing, refining, and improving our technology before releasing it to the market as a SAAS solution. Although most providers view solutions from a telephony standpoint, we recognize that what happens after the agent says hello matters just as much as what happened before.

NoNotes has been working with colleges, universities, and businesses for over 10 years on all types audio transcription. Audio to text starting at $0.75/minute The NoNotes call recorder can automatically record and transcribe any outgoing or inbound calls. The App is available for free from your favorite App Store. NoNotes can work with top Masters, PhD, college faculty, and qualitative researchers on any size project. NoNotes allows you to record, transcribe and share your interviews. Unlimited recording and RoboTranscribe from anywhere in the world Upgrade to ProTranscribe at any time. Record inbound/outbound/conference calls or dictate. Unlimited storage is available for NoNotes users. You can manage multiple users/projects from one account. This allows staff to record and transcribe easily. Share files and collaborate, one dashboard to manage everything, dedicated customer support manager.

3CLogic is a leading cloud contact center platform that modernizes enterprise communications with employees and customers. The solution is built on Amazon Web Services (AWS) and offers advanced and scalable speech-enabled solutions for leading CRMs such as SugarCRM, Microsoft Dynamics, ServiceNow, and SAP. 3CLogic has five continent-wide deployments and a growing client base of Global 2000 clients. It drives digital transformation through improved CX, organizational efficiency, reporting insights, and dynamic IVR, CTI and AI.

The audio recording solution can monitor and record from a variety of telephony platforms, as well as any VoIP system. It can also record audio streams using SIP or RTP. The recording solution can either be hosted at your company's servers or traffic can be directed through our VPN tunnel to be recorded on our server. Recordings can be continued even when network connections are lost and uploaded once they are restored. Each monitor can be in any orientation and can be recorded with as many monitors as you like. The orientation and position of each monitor will be shown on playback to make it look like the agent would view them. Each monitor is recorded in a separate file to allow for playback speed and integration options. You can create as many custom forms you need. Each form can contain any number of categories, and each category can contain any number questions. You can share questions and categories between forms to have consistent questions and to be able report on similar metrics.

Cloud Contact Center is for businesses that need to increase their call handling capacity. It can also be used to meet spikes in call volume, such as seasonal demand or crisis management. Our cloud-based enterprise-grade contact center is fast to deploy, easy-to-add/remove users, cost-effective compared to traditional on-premise solutions. It's ideal for businesses that want more control and flexibility in their telephony infrastructure. This contact center is one of few that allows users to access the native Microsoft Teams interface. Cloud Contact Centre by Teleware offers users an enhanced experience every single day.

7twenty's CallWatchPro promotes a customer-oriented culture. Call Watch Pro is designed for companies that handle service and sales calls but don't have a formal call center. It reduces the need for managerial resources and increases customer satisfaction. Call Watch Pro allows managers to monitor all customer-facing employees according to current KPIs and provides real-time insights. This allows them to continuously improve customer service and internal communications. This results in a dramatic decrease in recurring conversations and an increase in organizational and financial efficiency.

Calibre is the best-in-class call recording tool that transforms captured interactions into decision-enabling information. Calibre is a reliable and fully-featured business improvement tool that improves performance, productivity and customer satisfaction. It also minimizes risk, lowers operational costs and increases profitability.

Cistera has mastered complex tasks by making them seem simple. The Cistera Suite allows you to manage all IP telephony applications from one place. All user levels can access the same powerful, yet intuitive portal from multiple locations. Cistera has a global client list that includes all verticals, including education, energy and events, finance, government, health care, and many others. We can work with any medium-sized enterprise that wants to provide exceptional service, enforce compliance, and deliver financial and/or physical protection. Cistera Suite, which includes call recording and emergency alert software allows organizations to listen better. Our solutions are compatible with all major platforms, including LMR connectivity and UC networks. This allows you to see the entire organization. All interactions can feed live data dashboards that allow for call analytics compatible across all devices.

MiaRec is a leading provider of conversational intelligence and automated QA for contact centers. MiaRec solutions offer a powerful combination of easy management, reliability, and rich functionality. MiaRec allows contact centers to do more with less so leaders spend less time looking for issues and spend more time solving them by modernizing workflows and surfacing valuable intelligence at scale. MiaRec's Conversational Analytics Platform not only records customer interactions compliantly and securely but enables contact centers to maximize efficiency and enhance the relationship between company and customer with state-of-the-art Voice AI and machine learning. MiaRec products help contact centers do more with less so leaders spend less time looking for issues and spend more time solving them. MiaRec customers improve agent productivity and contact center efficiency; increase customer satisfaction; increase agent agent and customer retention; and more.

Monster VoIP was founded to deliver superior voice quality and maximize uptime to customers anywhere in the United States, including L.A., New York, Washington, D.C., Houston, Dallas, Chicago, and beyond. It also provides unparalleled customer service and satisfaction. To ensure geo-redundancy, we set up data centers in Las Vegas and New York, Dallas, Minnesota, and Chicago. All endpoints were multi-registered at each facility. This is a fancy way to say that you can expect exceptional voice quality and unmatched business phone uptime from multiple locations. We made sure to provide a complete suite for communication tools on one platform. This means that you and your team need only to learn our user interface for all communication needs. We decided to fulfill our customer satisfaction promise by providing personalized setup and ongoing 24/7/365 support for every business VoIP customer who walks through our virtual doors.

RingCentral MVP Automatic Call Recording allows you to easily record your outbound calls. This robust feature seamlessly records calls from any device connected to your RingCentral system. It is simple to use and set up in just a few steps. RingCentral MVP Automatic Call Recording allows you to download, play, and forward recorded conversations in email attachments. You can also access and review recorded conversations for customer service or training purposes. You can also document conversations and keep accurate compliance and legal records.

TekTape is an audio recorder for Windows Server Editions 2003-2019 Server. An easy-to-use HTTP interface. Monitoring of SIP calls in real time. Recording audio streams from SIP calls. Recorded calls can be saved as wave files in 16 bits, 8 Khz mono file format. Support for TZSP (TaZmen Sniffer Protocol). CDR generation for monitored calls. CDR can also be created by TekTape for failed calls. Real-time listening and termination of audio for selected SIP calls. TLS decoding using SRTP encryption for SIP calls. TekTape can record audio conversations with Lync endpoints if Lync Server certificate and its private key are installed on to the TekTape system. G.711 AMU Law, G.722, G.729, and GSM are supported codes. Multi-site recording support.

Call recording is increasingly important for both quality management and sales efficiency. Majuda offers call recording clients top-quality call recording solutions as well as quality management solutions that are free from corporate liability. Call recording is an extremely versatile tool that has been a success in many industries. Our call recording products are state- and federally compliant and offer a complete solution to help clients achieve their strategic goals. Majuda's call record and quality management products ensure a more efficient process, better customer service, and better liability control. Majuda is committed to the growth of our clients and develops call recording solutions that increase customer retention, sales productivity, and ultimately profitability.

Intelligent Recording offers a variety of hardware and software platforms to meet your needs, from recording basic calls to providing a complete system that records and assists in staff training and development. Intelligent Recording offers the best solution for your business, whether you are recording analog lines, SIP trunk recording, PRI/BRI recording or digital station-side recording. Our products are suitable for businesses with a single location or large national chains that require centralized storage and reporting. Call Tracker Call Recorders are a cost-effective and simple solution for small businesses. We've developed a range of stand-alone call recorders by integrating our proven Call Recording Technology with your local network. These recorders meet the price and performance targets for even the smallest businesses.