CallCabinet Description

CallCabinet is an award-winning SaaS solution that records every audio, video and screen interaction regardless of where and when it happens. Simplify compliance, quality assurance and business intelligence with this certified solution for the world’s most popular unified communications platforms including Microsoft Teams, Cisco, Zoom and many more.

Accurately record desktop phones, softphones, cell phones or any combination. Whether on-premise, cloud or hybrid, CallCabinet securely stores recordings using military-grade 256-bit AES encryption. Storage is unlimited and recording data is accessible 24/7 through its five nines (99.999%) uptime. Comprehensive searching and filtering functionality allow users to search, sort and locate calls simply and effectively.

Flexible pricing packages enable enterprises to scale with growth.
Every plan includes:

Unlimited recordings and storage
256-bit AES rotating encryption
Redundancy (local and geographical)
Unified location data sovereignty
Custom retention policies
Multi-factor authentication
Granular user-based permissions
Call playback
Call flagging
Searchable call tagging
Call notes
Agent and team grouping capabilities
Basic API support
Multi-language support

Integrations

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Company Details

Company:
CallCabinet
Year Founded:
2007
Headquarters:
United States
Website:
www.callcabinet.com
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CallCabinet Dashboard

CallCabinet Dashboard

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Product Details

Platforms
SaaS
Windows
Mac
iPhone
iPad
Android
On-Premises
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
24/7 Live Support
Online

CallCabinet Features and Options

Call Recording Software

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Compliance Software

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Call Tracking Software

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking