astTECS Description

*astTECS IPPBX system is the ideal solution for any business, large or small. *astTECS PBX has all the top-end features at an affordable price and is TEC certified by DoT (Govt of India). *astTECS IPPBX solution allows your business to be flexible, innovative, competitive, and future-ready while reducing telecom expenses. *astTECS Call Center Dialer is an omnichannel contact centre solution that offers advanced features and a real-time dashboard for agent monitoring. Advanced analytics and AI-based call center dialer will improve agent productivity and customer engagement. *astTECS provides a complete call recording solution for your company. *astTECS voice recorder is easy to use and offers advanced features. Integration with any PBX is seamless. Supports ISDN/PRI, IP, analog lines and mobile to record all incoming and outgoing calls.

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Integrations

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Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
*astTECS
Year Founded:
2007
Headquarters:
India
Website:
www.asttecs.com
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Media

Play Video astTECS Screenshot 1 *astTECS Products PBX dashboard
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Product Details

Platforms
SaaS
Windows
Mac
Linux
Android
On-Premises
Type of Training
Live Online
Webinars
In Person
Customer Support
24/7 Live Support

astTECS Features and Options

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Predictive Dialer Software

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Call Tracking Software

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Call Recording Software

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

astTECS User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: IT Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Disaster tech support, not an enterprise device

    Date: Sep 12 2024

    Summary: I am extremely frustrated with this poor, makeshift PBX system for enterprise use. It causes daily headaches and is highly unstable. The system frequently hangs without any apparent reason, reports are often missing, and PRI lines disconnect on their own. I deeply regret choosing this product. they have charged a very high price for this unprofessional hardware

    Positive: Nothing.

    Negative: The hardware quality is poor, with only a PC motherboard and HDD installed. Tech support is inadequate, and the product seems to be just rebranded FreePBX core. After-sales support is lacking, even during the warranty period, and I've encountered unprofessional behavior from both the sales and tech teams on multiple occasions

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