Trust+ Description
Trust+ is a revolutionary call recording service that allows callers to share recordings. Trust+ is not only a new service, but also a great market differentiation. It offers customers unprecedented transparency and a strong statement of trust. Trust+ is designed to integrate with your IVR system. Callers can choose to record a conversation with the contact centre. If the caller chooses to record, the call will be recorded and stored in Trust+. For easy recording retrieval, the caller is notified via SMS of the recording location. Trust+ can be used for all high-quality customer care operations, including telecoms, utilities and travel.
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Join companies such as BMW, Yamaha, Huawei, and Oxford University to provide world-class customer services. No credit card needed. Start your 1-month free trial today.
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Pricing
Free Version:
Yes
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
ServeMeBest
Year Founded:
2013
Headquarters:
Bahrain
Website:
www.servemebest.com/products/trustplus/
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Customer Support
Phone Support
Trust+ Features and Options
Call Recording Software
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Customer Service Software
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Trust+ User Reviews
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