Voxjar Description

Voxjar integrates seamlessly with communication tools, customer relationship management systems, and data repositories to gather recordings and metadata from your representatives' calls. Utilizing advanced Machine Learning and Artificial Intelligence techniques, Voxjar not only transcribes these conversations but also gauges emotional nuances. It subsequently evaluates the content and associated call data based on parameters you set. The platform offers insights derived from a vast array of customer interactions, which can be leveraged to boost agent effectiveness, refine product offerings, minimize obstacles, and enhance customer understanding. Furthermore, Voxjar equips you with a comprehensive suite of resources designed to elevate the quality of your representatives' customer engagements. This includes features like call playback with commenting options, a centralized call library, quality assurance workflows, agent access, and customizable scorecards, all consolidated within a single user-friendly platform. By providing these tools, Voxjar empowers teams to consistently improve their performance and foster better customer relationships.

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Pricing

Pricing Starts At:
$270 per month
Free Trial:
Yes

Integrations

API:
Yes, Voxjar has an API
No Integrations at this time

Reviews

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Company Details

Company:
Voxjar
Headquarters:
United States
Website:
voxjar.com

Media

Voxjar Screenshot 1
Voxjar Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Online Support

Voxjar Features and Options

Call Recording Software

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Voxjar User Reviews

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