Callcap Reviews

Callcap Description

Cogent is an on-premise debt collection system that can also be used for case management. Cogent features include a rules engine, onboarding, document management, calendar management, and other functionalities. Cogent's rules engine provides users with a set predefined rules and conditions that can be used to assess and evaluate data. Cogent's case management functionality allows users to manage case records as well as dates.

Pricing

Free Trial:

Yes

Integrations

View Integrations

Reviews

Total

ease

features

design

support

No User Reviews. Be the first to provide a review:

Write a Review

Company Details

Company:

Callcap

Year Founded:

2001

Headquarters:

United States

Website:

www.callcap.com

Media

Product Details

Platforms

SaaS

Mac

Windows

On-Premises

Type of Training

Documentation

Webinars

Live Online

In Person

Customer Support

Online

Phone Support

24/7 Live Support

Callcap Features and Options

Call Tracking Software

CRM

Call Log

Call Recording

Call Routing

Caller Identification

Campaign Management

Conversion Tracking

IVR / Voice Recognition

Keyword Tracking

Call Recording Software

Archiving

Call Sharing

Distributed Call Recording

Event Triggered Recording

File Transfer

Instant Retrieval

On-Demand Recording

Recording Bookmarking

Scheduled Recording

Screen Activity Recording

Video Call Recording

Compare Callcap Against Alternatives

vs.

CallN

Automated call intelligence. Get actionable insights from interactions between your customers and employees. Automate QA processes across all interactions, identify areas where additional agent training is required, and optimize team performance. You can ensure that your business is compliant...

Compare
vs.

Cogent

Cogent is an on-premise debt collection system that can also be used for case management. Cogent features include a rules engine, onboarding, document management, calendar management, and other functionalities. Cogent's rules engine provides users with a set pre-defined rules and conditions that...

Compare
vs.

Oreka TR

OrecX's audio recording platform was built on the principles openness, transparency and collaboration. It creates strategic, economic, and technical benefits for its users. There are millions of end points around the globe. Oreka TR (total recording) is our flagship software. It includes all...

Compare
vs.

AvidTrak

The preferred call tracking platform for Search, Display, and Print Advertisers. AvidTrak was developed to solve some of the offline conversion tracking issues that our clients were experiencing. Our expertise in PPC advertising and internet advertising means that our call tracking solution is...

Compare
vs.

CallTrackingMetrics

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call...

Compare
vs.

Callback Tracker

Callback Tracker is a communications application that offers callbacks, live chats and email. It streamlines customer interactions. Callback Tracker is compatible with all major browsers. Callback Tracker works with any website and installation takes only minutes. You don't need to update your...

Compare
vs.

MyOperator

MyOperator is India's cloud communications leader, trusted by 10000+ businesses including NCERT, Apollo, Myntra, Lenskart, Razorpay and more. MyOperator helps businesses streamline sales and customer engagement through an omni-channel communication suite. Power-packed with features including...

Compare
vs.

Zadarma

Business Phone system that doesn't require heavy wiring or hardware. Zadarma offers VoIP and Cloud PBX, CRM, website widgets and integration with top CRM systems. Virtual phone numbers in 100 countries around the globe are available for as low as $2 per month.

Compare

Similar Software

CallN

Automated call intelligence. Get actionable insights from interactions between your customers and employees. Automate QA processes across all interactions, identify areas where additional agent training is required, and optimize team performance. You can ensure that your business is compliant...

View Software
Cogent

Cogent is an on-premise debt collection system that can also be used for case management. Cogent features include a rules engine, onboarding, document management, calendar management, and other functionalities. Cogent's rules engine provides users with a set pre-defined rules and conditions that...

View Software
Oreka TR

OrecX's audio recording platform was built on the principles openness, transparency and collaboration. It creates strategic, economic, and technical benefits for its users. There are millions of end points around the globe. Oreka TR (total recording) is our flagship software. It includes all...

View Software
AvidTrak

The preferred call tracking platform for Search, Display, and Print Advertisers. AvidTrak was developed to solve some of the offline conversion tracking issues that our clients were experiencing. Our expertise in PPC advertising and internet advertising means that our call tracking solution is...

View Software