Oreka TR Description

OrecX's audio recording platform was built on the principles openness, transparency and collaboration. It creates strategic, economic, and technical benefits for its users. There are millions of end points around the globe.

Oreka TR (total recording) is our flagship software. It includes all the features you need to record calls, at a fraction of the cost of other call recorder solutions. This includes screen recording, multi-tenancy recording, multisite recording, audit trail and retention management. Auto tagging allows you to select certain red-flag phrases, such as "can I order" or "not satisfied", to have the recording system track them automatically.

Pricing

Pricing Information:
Flexible licensing
Free Version:
Yes
Free Trial:
Yes

Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
OrecX
Year Founded:
2006
Headquarters:
United States
Website:
www.orecx.com
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Media

Media Player

Media Player

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Product Details

Platforms
SaaS
Windows
Linux
Type of Training
Documentation
Live Online
Webinars
Videos
Customer Support
Phone Support
Online

Oreka TR Features and Options

Call Recording Software

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking Software

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Speech Analytics Software

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Oreka TR User Reviews

Write a Review
  • Name: Magnus K.
    Job Title: Technical Operations Director
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Call Recording Platform

    Date: Jul 27 2021

    Summary: Excellent discovery of powerful Linux based recording platform that supports SIPREC out of the box.

    Positive: Ease of configuration, accurate documentation, out of the box support for SIPREC, easy provisioning process & good support.

    Negative: Minor issue locating the correct SIPRC configuration to match SBC setup.

    Read More...
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