SVRX Description
Edigin has developed call recording solutions and quality monitoring solutions that can be used with the vast majority of communication systems today. The SVRX recording solution integrates seamlessly with communication systems to capture all communications and call details. Our solution is compatible with both redundant and multi-site distributed environments. Our solution includes screen capture and agent evaluation. We also provide customizable report analytics. Alcatel and Ascom, Aspect. Avaya. Bosch, Cisco. EADS. eON. Ericsson. Fujitsu. Intertel. LG. Mitel. NEC. Nitsuko. Nortel. Panasonic. Philips. Realtis. Rockwell. Samsung. Selta. Siemens. ShoreTel. Tadiran. Telrad. The SVRX supports passive tap of T1/E1 trunks and analog stations, digital stations for those systems, analog stations, and port mirroring-based recording of VoIP. VoIP supported protocols include: Cisco Skinny, H.323, MGCP, SIP stations, SIP trunks, etc.
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Call Recording Software
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