Teleware Description
Cloud Contact Center is for businesses that need to increase their call handling capacity. It can also be used to meet spikes in call volume, such as seasonal demand or crisis management. Our cloud-based enterprise-grade contact center is fast to deploy, easy-to-add/remove users, cost-effective compared to traditional on-premise solutions. It's ideal for businesses that want more control and flexibility in their telephony infrastructure. This contact center is one of few that allows users to access the native Microsoft Teams interface. Cloud Contact Centre by Teleware offers users an enhanced experience every single day.
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Integrations
No Integrations at this time
Company Details
Company:
Teleware
Headquarters:
United Kingdom
Website:
www.teleware.com
Media
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Product Details
Platforms
SaaS
On-Premises
Type of Training
Documentation
Customer Support
Phone Support
Online
Teleware Features and Options
Call Recording Software
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
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