Alternatives to CallTower

3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat. The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.

Are you looking for a smart phone system? CloudTalk.io is a new-generation cloud phone system that can be used by SMEs, startups and online stores. It also works with call centres (sales or customer service) and call centres (sales). You will find 25+ integrations with your favorite CRM, helpdesk, or e-commerce tools like Shopify, Salesforce or Pipedrive at your disposal along with a 5-star customer success team that makes it easy to seamlessly migrate, or set up a new cloud call center from scratch. We are growing rapidly every month and have already established successful partnerships with more than 1000 companies around the world, such as DHL, Yves Rocher, Karcher. CloudTalk offers a 14-day free trial (no credit card details necessary).

RingCentral RingEX, a powerful cloud-based telephone system, helps optimize your business communication. RingCentral RingEX provides enterprise-grade communication tools, including voice, fax and text, as well as BYOD (bring your own device) capability. This allows you to work wherever and however you choose. RingCentral RingEX's core features include auto-recording and conferencing as well as unlimited long-distance calling and local calls. RingCentral RingEX can be customized to suit your needs by configuring call management features such as call forwarding, message alerts and missed-call notifications.

Ultatel is a recognized industry leader in business communications. With the power of cloud VoIP technology, we help businesses to be more productive and connect with their customers wherever they are. Our plans come fully customizable and scalable with unlimited Calling, SMS, Fax, Chat, Video & 40+ Advanced Features. The best part is, there are no hidden fees or charges! Thanks to our Transparent Pricing model, what you see is what you pay (unlike some other vendors). A Gartner Category Leader and G2 High Performer, Ultatel aims to provide a unified communications platform that adapts to your companies' needs. Powered by our FlexScale technology, you can scale up or down seamlessly and instantly with no downtime or penalty. Furthermore, our Award-Winning Customer Support department is there for you 24/7/365. With a 94% first-contact resolution, you'll have the peace of mind of being connected beyond limits. Contact us today and schedule your discovery call or demo.

At VirtualPBX, we offer a comprehensive suite of communication solutions tailored specifically for businesses like yours. This includes our versatile business phone plans, which are designed to be both flexible and scalable, allowing you to customize features such as call routing, voicemail, and conferencing to meet your organization's unique needs. With our contact center solutions, we empower you to enhance your customer service and support efforts through features like interactive voice response (IVR), call queuing, and real-time monitoring. Additionally, our business texting service enables convenient communication with both customers and colleagues via SMS. And if you're looking to transition from traditional analog phone systems, our Airdial Pots replacement solutions offer a seamless move to modern, cloud-based alternatives. Overall, at VirtualPBX, we're dedicated to equipping businesses like yours with the necessary tools to streamline communication, improve customer service, and enhance overall productivity. Get a free demo today!

MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses. Be part of the MightyCall family and witness firsthand how our Call Center solution can revolutionize your business communications.

net2phone is a leading Unified Communications provider offering innovative and affordable cloud based telephony services in the US and worldwide. With an embedded Voice over IP experience at the core, 30+ years of on-going innovation, and an ever expanding global presence, net2phone is one of the fastest growing providers in the industry. Our cloud-based, unified communications and contact center solutions help businesses around the globe succeed by interacting with their consumers with enhanced intelligence and insights.

PBXware is the first and most established IP PBX Professional Open Standards Turnkey Telephony Platform. PBXware has been providing flexible, reliable and scalable Next Generation Communication Systems (NGCS) and VoIP solutions to small and medium-sized businesses (SMBs), enterprises and Internet Telephony Service Providers, (ITSPs), call centers and governments around the world since 2004. This is done by combining the best of the latest technologies. Bicom Systems softswitch is available in the Business, Call Center, and Multi-Tenant Editions. Each edition supports specific features that maximize performance, reliability, expandability, and expandability.

The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio Cloud is a full suite of Communication and Workforce Management Tools - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Web-Phones - CRM - UCaaS / CCaaS - Predictive Dialer - BPO & Outsourcing Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network

Our proprietary technology has been providing telecom services since more than 20 years. We are experts in Hosted IP-PBX and SIP Trunks, Call Center Software, Wholesale, Data Services, etc. Our exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. The XCast Unified Communications is Scalable and International with unlimited, free, planet-wide, extension-to-extension, all with a web-based Administrator Control Panel (ACP) to help you manage all your features. Promotional plans: Hosted PBX Basic - $9.95/month Sip Trunking Basic - $4.95/month

Kixie PowerCall makes it easy to make productive sales calls within minutes! Kixie PowerCall is a cloud-based multi-line power dialer and all-in-one call center solution. It allows users to automate their sales processes with ease for greater productivity and unparalleled ROI. Kixie PowerCall is available in both the cloud and on-premises. It offers enterprise-grade features such as call recording, one-click dialing and call history. This can all help improve customer service and enhance the call experience. Agents can also receive calls remotely from their mobile devices using the solution.

Freshcaller is an affordable cloud-based software that allows businesses to connect with their customers. Freshcaller offers phone numbers in over 90 countries and allows customers to set up a contact center with just a few simple steps. Freshcaller integrates seamlessly with several CRM and Helpdesk software, allowing sales and support teams the ability to work together. Admins can gain real-time insight into the customer experience and agent productivity with powerful reporting and analytics. Agents can receive calls on their desktops or laptops (both Android and iOS), creating a fully connected but remote contact center. Admins have the option to add agent licenses, buy additional numbers, add credit for phone calls, and upgrade their pricing plan. Freshcaller is an extremely modern and reliable phone service that is trusted by more than 7000 customers worldwide.

Voiso, a cloud-based contact centre solution, allows you to easily set up, scale and manage your contact center, while improving customer experience and business metrics. Contact center capabilities include local calling experience, smart auto dialers, AI-powered voice recognition, agent management features and omnichannel support. Voiso combines it with pre-integrated integrations with major CRM/helpdesk systems. Voiso helps you scale your communications, reach customers even in highly regulated countries, and expand your business internationally.

Yeastar CloudPBX (legacy) is a future-ready phone system that is ideal for small businesses. Linkus UC Clients will give you easy access to remote working and enhanced call efficiency on any device. Hosted deployment is free of upfront hardware costs and virtually eliminates overheads for management. Yeastar's hosted solution is easy to use and has full compatibility features. Any migration or upgrade will be seamless. * Please note that Yeastar P-Series PBX System is the new Yeastar Cloud PBX that comes with versatile call center features and unified communications features.

VoIPco offers a wide variety of services and a rich selection of features to enhance your business's telecom experience. VoIPco allows businesses to upgrade their business phone system and achieve a Return on Investment in 6-12 months. You can access your telecom services from any device on your IT network, including desktop phones, mobile phones, and computers. Unified Communications (UC), is the seamless integration voice, video, chat and contact center/IVR apps. This technology can dramatically improve your communication and business productivity. Our software and services allow you to access your account, and seamlessly integrate our high-value cloud communications services.

Nextiva offers Nextiva, a cloud-based unified communication service that is feature-rich. Nextiva empowers modern businesses by giving them more ways to communicate. Nextiva allows teams to enjoy seamless mobility, clear communication and a scalable service.

GoTo Connect gives your business a professional boost. GoTo Connect is a cloud-based, feature-rich, business phone system that helps thousands of companies in all industries and sizes to improve their communications and achieve greater success. GoTo Connect Hosted VoIP provides a wide range of features that can replace legacy landline phones such as unlimited voicemail boxes and auto attendants.

We unleash human momentum with collaboration, connectivity, and communications technology. All business is human—and when custom technology empowers human ingenuity, people and companies thrive. High performing teams do more, achieve more, and win more. Companies become agile, efficient, and resilient. Our team takes pride in making technology easy and cost effective. We love what we do—and it shows in the way we partner with you, from our first conversation to ongoing post-install support. Working with over 30,000 customer locations in 65+ countries, we deliver straightforward, secure, and scalable global managed services and advanced collaboration and communications solutions. Together let’s build your human momentum.

One platform that combines cloud phone and video collaboration, team chats, contact center, analytics, and team chat. You can reduce your organization's total cost-of-ownership by giving each user exactly the features they need. With full analytics and collaboration between functional area specialists and contact center agents, you can eliminate organizational silos. One administration tool for system setup with user and data management. One license allows you to combine call, directory, video conference, chat, and contact center. With enterprise-grade reliability and cloud quality, connect your business to the world. No need to use any device or location to schedule, start or join HD audio and video conferences. Access your contacts from any device, whether they are colleagues or external users. With an intelligent, collaborative, reliable solution, you can create better customer experiences.

Intalk.io, a multi-channel call center software solution in India, is equipped with enterprise-grade communication capabilities. Intalk.io combines all communication channels, including voice, email and SMS. It is centrally managed and manages all customer experience management platforms. Cloud Contact Center Software allows you to have a seamless experience. Our state-of-the art solutions make it easier to manage the workflow. This solution is perfect for those who care about customer experience. Intalk.io makes sure that your customers have a smooth experience when interacting with you. Call center management software that helps you overcome any hurdles and establish stronger customer relationships. A happy customer will spread the word about your product/service and it is the best way to market it. Your business will grow if you are focused on providing a better customer experience.

A versatile platform and applications tailored for MSPs and UCaaS Providers. Elevate your business with contemporary communication and phone systems, enhancing customer experience without significant upfront expenses. Chosen by a multitude of global customers, UCaaS providers, and resellers, Thirdlane is the preferred solution for those seeking a competitive advantage. Whether for businesses of any scale, government agencies, or call centers, Thirdlane's reliable and user-friendly multichannel communication solutions boost productivity, customer engagement, sales, and cost efficiency. Discover how Thirdlane can bolster your organization; request a quote today. In addition to the telephony features of the Thirdlane Multi Tenant PBX or Thirdlane Business Phone System, customers gain entry to the Thirdlane Connect application (desktop&mobile), covering chat, voice and video calls, conferencing, screen sharing, along with integration capabilities with CRM and diverse applications.

Cisco BroadWorks is an enterprise-grade collaboration and calling platform that delivers unmatched performance, security, and scale. It is hosted by Cisco service provider partners and integrates with Cisco Webex for enterprise communications and collaboration. Cisco BroadWorks, the world's most popular cloud business communication platform, is available worldwide. It is used by more than 26 million businesses worldwide. These include small businesses to large corporations. Cisco BroadWorks provides mission-critical security, reliability, and quality, with up to 99.999% availability and full redundancy. It supports all country/regional regulations for security, privacy, and law enforcement. Cisco BroadWorks offers all PBX features at the enterprise-wide, user, group, site, and individual levels. It supports, for example, hunt-groups, unified messaging, and auto-attendant functions.

CallHippo is a modern Contact Center Tool that allows you to connect with customers. CallHippo is simple to use and offers robust functionality with extensive reporting and seamless integrations that enable sales and service teams have productive conversations with customers. CallHippo is trusted worldwide by more than 5000 companies.

*astTECS IPPBX system is the ideal solution for any business, large or small. *astTECS PBX has all the top-end features at an affordable price and is TEC certified by DoT (Govt of India). *astTECS IPPBX solution allows your business to be flexible, innovative, competitive, and future-ready while reducing telecom expenses. *astTECS Call Center Dialer is an omnichannel contact centre solution that offers advanced features and a real-time dashboard for agent monitoring. Advanced analytics and AI-based call center dialer will improve agent productivity and customer engagement. *astTECS provides a complete call recording solution for your company. *astTECS voice recorder is easy to use and offers advanced features. Integration with any PBX is seamless. Supports ISDN/PRI, IP, analog lines and mobile to record all incoming and outgoing calls.

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Wavetel was founded in 2010 and has since grown to be a major provider of telecom services in the UK, and around the globe. Wavetel began as a wholesale operator that offered Voice, SMS, and Data services to other operators. Wavetel's B2B services were launched in 2013 by the company. These include VoIP telephony services and Connectivity, Virtual Numbers. SIP Trunks. Microsoft Teams Direct Routing. Mobile, SMS, Call Center Solutions are available to its valued clients worldwide. Our voice messaging solutions have evolved over the years to be an enterprise solution. It can integrate with third-party CRMs and business apps through our programmable APIs.

Monster VoIP was founded to deliver superior voice quality and maximize uptime to customers anywhere in the United States, including L.A., New York, Washington, D.C., Houston, Dallas, Chicago, and beyond. It also provides unparalleled customer service and satisfaction. To ensure geo-redundancy, we set up data centers in Las Vegas and New York, Dallas, Minnesota, and Chicago. All endpoints were multi-registered at each facility. This is a fancy way to say that you can expect exceptional voice quality and unmatched business phone uptime from multiple locations. We made sure to provide a complete suite for communication tools on one platform. This means that you and your team need only to learn our user interface for all communication needs. We decided to fulfill our customer satisfaction promise by providing personalized setup and ongoing 24/7/365 support for every business VoIP customer who walks through our virtual doors.

Unrivalled UCaaS solution that empowers Service Provider success. A white-label solution that is completely customizable will help you differentiate your brand and offer in the market. KAZOO, 2600Hz's turnkey UC platform offers the flexibility you need for a superior communication experience. Your customers will be able to communicate with you in a way that is easy and effective. With over 300 APIs, you can customize a solution for your customers to make their business more efficient. To build and maintain brand recognition in the marketplace, white label your solution. You can get started faster and remain cost-competitive with low upfront costs. Your customers will always be online with reliability and geo-redundancy. Your customers can access their business from anywhere and anytime via mobile devices. KAZOO is a multi-tenant platform that allows you to open sales channels. You can either bring in resellers or go direct. Or you can have an agent model.

thinQ provides a "better" way to power voice and SMS/MMS messaging applications in the cloud. Get up and running quickly with our integrated thinQ io portal and APIs. We make it easy to bring your 40 high-quality carriers to Twilio and Nexmo, Plivo and SignalWire, as well as enterprise contact centers and telecom VoIP providers. Our APIs allow you to quickly add and control inbound and outbound voice, texting, and other features to your existing tech stack. You can also connect to existing SIP providers to improve call delivery and quality. Our fully integrated thinQ.io Web platform makes it easy to purchase and port phone numbers, create route profiles, trunks, enable text messaging, as well as create route profiles, trunks, and other functions. You'll find a "better" way to communicate if you add call-specific analytics, SIP ladders, and our five-star support team to mitigate, route around outages, create customized routes and blocks, etc.

Since 2005, ingover Group has been a European SaaS publisher and telephone operator. It is a true expert in business telecoms and has been offering Ringover since early 2018, a voice-video-chat-sms and call centre communication solution, 100% Cloud, to 10,000 users. Ringover integrates with business apps and provides real-time statistics. This makes it easy to manage business communications in just few clicks. Our keys: End-to-end technological expertise, an easy-to-use interface, and support at every stage. Ringover makes it possible to communicate with your business from anywhere in the world using smartphones or PCs. All you need is an internet connection.

Your Business. Connected. The Future of UCaaS Platform. Unified Communications as a Service allows you to communicate with all your devices regardless of where they are located. Your phones will continue to work even if your office loses power because the UniVoxx Platform runs on cloud-hosted servers. Our mobile phone application can be used by your business to make and receive calls. This eliminates the possibility of business interruption. Companies can connect as few as one extension to multiple locations or as many as 100,000. All data is encrypted at the end so that only the intended recipients can see them. Multiple enterprise-grade data centers power this feature. 99.99% uptime, guaranteed! Integrations that allow for instantaneous data flows between multiple applications. This improves business efficiency and drives quantitative corporate decision-making.

3CLogic is a leading cloud contact center platform that modernizes enterprise communications with employees and customers. The solution is built on Amazon Web Services (AWS) and offers advanced and scalable speech-enabled solutions for leading CRMs such as SugarCRM, Microsoft Dynamics, ServiceNow, and SAP. 3CLogic has five continent-wide deployments and a growing client base of Global 2000 clients. It drives digital transformation through improved CX, organizational efficiency, reporting insights, and dynamic IVR, CTI and AI.

Voxtelesys has been designated a preferred carrier for several PBX and Dialer vendors. With an in-house team of software and hardware engineers, we support the products we sell. Every day, we are custom-coding new applications to improve connectivity to Voxtelesys' services. Voxtelesys will make your decision easy once you see how they support customers. We answer the phones and take care of business. Voxtelesys offers scalable IP Communications services to businesses and contact centers of all sizes. Our High Capacity SIP Trunk with Next Generation Routing supports contact centers with 4 to 4,000 lines. Our carrier-grade SIP termination service is fully redundant with 99.999% (five nine) reliability and offers unparalleled integration power with your network infrastructure. Our SIP service is based on the G711/ULAW/ALAW codecs and delivers the highest call quality.

No matter the size of your company, no matter how many agents you have, regardless of whether it's sales or customer service, our cloud contact centre platform will help you stay at the center of the conversation. A world where customer service and sales agents are happier and more productive. Every customer leaves happy and eager to return. Every service provider and enterprise have access to cloud technology that is both easy to use and simple to upgrade. This platform was designed to reduce costs, vendor hassles, integration headaches, and simplify the process. Tech that can be used in any way you want. With a focus on minimal downtime. Thrio handles outbound and inbound voice, SMS, chat and email. It also handles social interactions and other social interactions. Our unified routing engine combines these channels in a powerful native workflow automation framework. It's hybrid communication at its best.

MaxContact is compatible with sites with 6 to 1000+ users. MaxContact has clients in all sectors, including BPO's and financial services providers. MaxContact is a trusted supplier to many of these market leaders.

Panterra Streams, an all-in one, feature-rich, cloud communications, collaborations, and file sharing suite, increases performance across your organization. Unified communications, team messaging and file sync & sharing, as well as business analytics, are all possible with Panterra Streams, the only customizable, HIPAA/HITECH secured communications cloud solution. All-in-one communication solution that includes text, video/audio, phone, and video conference. It also offers team rooms, group/email digital faxes, web meetings, deskshare, and HIPAA/HITECH secured cloud solutions. Unlimited team rooms with HIPAA security, built-in communications and collaboration with customers, employees, and partners. Enhanced "anti-video bombing” security is provided with feature rich audio/video and screenshare conference conferencing. All-in-one, unlimited, HIPAA/HITECH secure file sync & sharing is available. You can locate agents anywhere in the world and present a single view to your customers.

The business requirements of today are constantly changing. It is common for your team to be reachable from anywhere and allow them to work from different locations. Optus Loop was designed to meet your needs. It is a cloud-based VoIP solution that allows your team to connect from anywhere using existing devices.

Smartz Solutions is a disruptor that is reshaping contact center landscape. The traditional legacy systems have been holding businesses hostage too long with their complex infrastructures and high fees. Contact centers are tired from being burdened with disjointed, expensive systems that have a negative impact on customer and employee experience. Our AI-powered 360° experience platform is redefining contact centre experiences. We've been there. We paid for legacy systems. We had 15 systems running simultaneously (at snail's speed) to be able run our call center. We understand the frustration of not being able (sometimes even) to find data to help customers. We know how frustrating it is to have employee data scattered across multiple systems, never allowing a clear picture of the business. You don't have run your call center by losing money, opportunities, and patience. With a comprehensive tech stack you can finally have your entire customer base.

Vonage Business is a top cloud communications platform for all industries and sizes. Vonage Business provides all the communication requirements of businesses looking to succeed. It offers more than 40 business-critical features and mobility. It also integrates with top cloud applications. Vonage is trusted by more than 500,000 business users and comes in a variety of plans and packages to meet different business needs.

We offer a cutting-edge, customizable Cloud UC (unified communication) service. It is built with reliable, carrier grade network hardware and software from the best-of-breed companies like BroadSoft, IBM, Cisco, and ACME Packet. All deployed as a geo redundant solution. Our client is device-agnostic and integrates seamlessly with the most popular productivity tools such as G-Suite and Office 365. Dialer presents relevant caller data and interactions, allowing for more personal and satisfying calls. BluIP is a Tier1 provider and integrator. We also develop customized applications, Cloud Communications, Contact Center, and Cloud Communications. We have a strong development culture and integration abilities, which ensures that we deliver the desired outcomes with white-glove support and implementation to customers with complex or standard requirements.

IPFone, a telecommunications provider, offers cloud communication, internet access and business phone systems to small and medium businesses. IPFone offers a range of services, including: UCaaS VoIP SD-WAN Contact center Fiber internet On-site installation In-depth training World-class customer support Unlimited international calling

VoIPstudio is a professional-grade VoIP phone service available at consumer-level pricing. It offers the quality and security guarantees that business customers demand while delivering innovative features and functionality, flexibility, scalability, and a rich user experience, all backed by a dedicated, omnichannel customer support service. VoIPstudio has been optimized to be multisite, multi-country, and with distributed hosting in the cloud, providing the responsiveness and reliability that enterprise customers need. As a result, it is also highly scalable and suitable for single users and companies with hundreds of extensions. Our customers include media organizations, call centers, software providers, weather organizations, and more. Our solution provides flexible capacity, allowing customers to add or remove users as required. It means they do not pay for redundant capacity, while it has been future-proofed to handle spikes in traffic volumes. We offer more than 40 advanced services and features in all our plans, including number portability, call recording, conference calling, internet failover protection, interactive voice responses, call parking, video calls, video conferencing, and much more!

Collaborate with colleagues. Engage customers. Any channel. Any device. Anywhere. All your communications needs are met with one platform: telephony, PBX messaging, meetings and contact center. Engage with customers and colleagues. The right tools will empower your workforce. One app for customer engagement and collaboration with colleagues. Agents can work remotely and still provide excellent customer service. One app allows you to call, message and meet with your team. You can collaborate in real time, so you can avoid distractions. Smart features can be used to notify colleagues when you are available and when you aren't. Stay connected, stay productive. Fixed and mobile telephony and PBX. All your voice communication needs are covered in one place. Any device, any platform. No matter where a call is made, whether it's over cellular, PSTN, or the internet; the experience and features will be the same.

It's easy to set up - Supports multiple phone models and operators, and can be easily integrated with existing centrals. You can easily manage all your phone communications using an intuitive and user-friendly platform. Each incoming call will be routed to the appropriate person/agent at exactly the right time. An intuitive online control panel allows you to easily record, monitor, and listen to all calls made by your operation. You can create unlimited call routes that you can manage in the backoffice. You can create customized messages for automatic attendance - set up by extension number, time, or caller. You can redirect incoming calls to predefined numbers, forward busy calls to your queue, and keep the caller's information for future reference. When you need to connect three or more people, conference calling is a powerful feature.

Toll-free numbers give clients and other callers a big-company impression. They can contact you from anywhere they are located. There are many toll-free numbers available, including vanity numbers and extensions 800 and 866. Local numbers can be used to establish a local presence in any city. Local numbers are often used by clients for geographical targeted advertising. Our PBX can be managed online so you have complete control over it at all times. You only need to fill in the parameters, which tell the PBX where to forward each phone call, and that's it. It is simple to understand and offers a wide range of useful features. Our Business VoIP phone service offers all the features of a Fortune 500 telephone system at a very affordable price. You can make unlimited calls to any US number and receive unlimited calls to your local number for only $35.95/month

Tresta is a virtual telephone system and mobile app that transforms any smartphone into a business phone. Tresta makes it easy for your business to communicate more effectively and smarter with unlimited calling, texting and powerful call management tools. Tresta costs just $15 per month and offers all the features that you need to make your business shine. There are no contracts, premium features fees, per-minute costs, hidden charges, or hidden fees. Tresta is free to try for 30 days. Tresta's mobile app is simple to use and allows you to use both your business and personal numbers on one phone. This allows you to keep your personal and professional lives separate. Tresta's virtual telephone system gives you all the tools you need for professionally routing and managing calls so your business can look its best. Tresta allows unlimited calling, texting, and powerful call-management features all for a low price.

Cloud contact center software for your business. Vonage contact centers transform communications within and outside your company. Salesforce users can integrate our Salesforce contact center solution (formerly NewVoiceMedia), to provide great customer and agent experiences. We also offer other cloud contact centers for every business size and need. Vonage seamlessly integrates contact center with unified communications, allowing you to have all your communication needs on one cloud platform. Our deep integration with Salesforce allows you to leverage all of your Salesforce capabilities and data to personal address customers and make more effective calls. Automated, informed and faster routing decisions can be made based on any Salesforce object. This ensures that the right agent is speaking to the right customer. Give your agents everything they need for great conversations.

SureTel believes that business telephone clients should be treated with respect. Our business VoIP phone specialists are always available to discuss your specific situation or show you how our platform works. We are sure you will be impressed once you see it. Call our business VoIP team at 833-SURETEL(787-3835) or speak with our online representative using the chat feature on this website. Our customers are not ripped off. All of our services include every feature that we offer. Don't be concerned about upfront costs. We are here to help. Rent phones from us, and we will take care of everything! Don't be concerned about upfront costs. We are here to help. Rent phones from us, and we will take care of everything! Don't be concerned about upfront costs. We are here to help you, rent phones from our company and we will take care of everything! Any custom feature can be supported by our platform. You can check out our Idea Portal to see the latest developments.

Broadvoice simplifies communications for small- and medium-sized businesses (SMBs). It combines powerful cloud PBX and UC features with virtual call centers in one award-winning Unified Communications as a Service platform (UCaaS). This platform delivers enterprise-class features at reasonable rates. Broadvoice's redundant, secure network and hosting infrastructure connect the platform to enable SMBs to securely connect with customers from anywhere, anytime and with any device. Broadvoice is ranked among the Deloitte Technology Fast 500 as well as the Inc. 500 Fastest Growing Private Companies.

Exelysis allows intelligent routing of calls through group-based routing. This ensures optimal agent resource utilization. Exelysis Contact Center allows each call to be multi-tagged based upon its characteristics, which allows for fine-grained handling. Agent groups act as the bonding agent between call handlers and agents. Groups can be abstracted to represent skills, departments, campaigns and allow for great flexibility in modeling call routing scenarios. You can combine groups into sets to create more complex scenarios. Based on the call's characteristics, queueing is dynamically performed. Priorities allow for fine tuning of the order of call handling, and advanced features such as priority levels allow agents to assign important calls concurrently with their simplified workload.