CallHippo Description

CallHippo is a modern Contact Center Tool that allows you to connect with customers. CallHippo is simple to use and offers robust functionality with extensive reporting and seamless integrations that enable sales and service teams have productive conversations with customers. CallHippo is trusted worldwide by more than 5000 companies.

Pricing

Pricing Starts At:
$18.00/month/user

Integrations

Reviews - 3 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
CallHippo
Year Founded:
2016
Headquarters:
United States
Website:
callhippo.com/
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Media

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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
In Person
Customer Support
Phone Support
24/7 Live Support
Online

CallHippo Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

CallHippo Lists

CallHippo User Reviews

Write a Review
  • Name: Shruti K.
    Job Title: SMM Manager
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Call like a pro

    Date: Jul 07 2020

    Summary: It's easily customisable and flexible. Power dialer function is super efficient. We can freely communicate with our global clients as there will be no phone bill, just the internet. Using call conference option we can add a third person into ongoing call. Some of its features are call recording, call barring, voice mail, call analytics, call conference, on hold music etc.

    Positive: Virtual phone number can be bought easily using CallHippo from anywhere in the world. Virtual phone number use virtual phone system for receiving and making calls. They can be accessed by any device and from anywhere as they work of the internet. It offers advanced features, extensive reporting and robust functionality. Seamlessly connects call.

    Negative: CallHippo offers Freely communication, Without phone bill. No dislikes.

    Read More...
  • Name: Kunal R.
    Job Title: Manager
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent Customer Support team

    Edited: Jun 26 2020

    Summary: CallHippo makes easy for my business to connect with the customer using voice call. After using CallHippo I have a very positive response and experience. The call quality is excellent. I never faced a call drop, which most of the physical landline has. The best thing about CallHippo is their customer service.

    Positive: CallHippo helps business to open customer service on voice call platform. The call quality is very clear. I never faced any call drop. CallHippo is available on Cross-platform. The customer service is great.

    Negative: I never had any issue with CallHippo. I works great.

    Read More...
  • Name: Anirudh S.
    Job Title: Operations
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Use Virtual number anywhere in World.

    Date: Aug 24 2020

    Summary: Virtual phone numbers can be accessed through any device with internet connection and hence can be used any time any place. We even call from our laptop and PC. It helps to build trust in our customers and also cut down the cost incurred in telephone call. Call Transfer, Global connect, Call conference are other features which we use daily.

    Positive: with call hippo, we have got Virtual number in a day. It also provide VOIP, which is basically online number over which outgoing and incoming facility also available by using their app. It's loaded with other features too. as it uses internet to call, it saves the finance with the traditional phone bill.

    Negative: It doesn't used PBX system as the traditional phone using and hence online connectivity is required. For access the incoming, their app is mandatory.

    Read More...