Thirdlane Reviews

Summary: Thirdlane has been a game-changer for us. Their communication tools, like PBX systems and collaboration apps, have totally revamped how we connect with clients and each other. Easy to use and reliable, Thirdlane fits right into our workflow, helping us stay ahead and deliver top-notch service.

Positive: Thirdlane stands out for its versatility and scalability, accommodating our evolving business needs effortlessly.

Negative: Minor drawbacks are outweighed by the overall benefits.

Summary: As an MSP at the helm, Thirdlane has been a revelation—shifting from just another software to the heart of our operations. The early effort to get acquainted? Absolutely worth it for the efficiency and clarity it brings.

Positive: Fits like a puzzle piece into our day-to-day, streamlines client and team interactions, and arms us with a full arsenal for communication.

Negative: A bit of elbow grease needed initially to master its full suite of features.

Summary: From the captain's chair, I'd say Thirdlane's doing a great job for us. It fits with our vibe, keeps everyone in the loop, and just works. Sprucing up the interface would be the cherry on top.

Positive: I'm all in on how Thirdlane's been a breeze to integrate and scale with us. It's got the tools we need, keeps us connected, and hasn’t let us down.

Negative: A simpler, cleaner design would help our team, especially the ones just diving into VoIP for the first time.

Summary: Thirdlane's a solid performer in our tech lineup, especially with its scalability and versatility. A spruced-up interface and streamlined advanced features would make it even better.

Positive: Love how Thirdlane scales with our company's growth. It clicks well with our other systems, and its wide range of features is a big plus for handling all kinds of communication needs.

Negative: The interface could use a modern touch – it's a bit old school.

Summary: A solid choice for businesses needing to manage several communication channels. Ideal for larger enterprises, might be a bit much for smaller ones.

Positive: Handles multiple clients smoothly, great for centralized communication management. Unified platform makes switching between calls, texts, and video conferences easy.

Negative: Setup can be complex for those new to VoIP systems. Interface functional but could use a modern touch.

Summary: As someone managing an MSP, Thirdlane has been a practical choice. The system's flexibility and our ability to brand it have been beneficial. The initial time investment in setup and learning is noticeable, but it's been reliable and effective for our needs.

Positive: - Really flexible in tailoring services for different clients.
- The white label option is a nice touch for branding.
- Dependable performance once it's up and running.

Negative: - The setup process is quite involved.
- Takes time to fully leverage all its features.

Summary: For businesses seeking customized communication solutions, Thirdlane Multi Tenant stands out for its flexibility and dependability as a White Label provider. We've relied on the platform for years, and the customization options have enabled us to create a system tailored to our brand. The call quality is consistently high, and the ability to scale the system as our business grows is a valuable benefit.

Positive: Customizable, reliable, high call quality, scalable, comprehensive resources and very good support.

Negative: Possible need for technical expertise for advanced customization.

Summary: Thirdlane Business Phone System stands out for its exceptional value and adaptability. As a reseller, it's a key asset in meeting diverse communication needs for my clients. Its cost-effectiveness adds significant value to our offerings.

Positive: The system's adaptability makes it a versatile solution for diverse communication needs. Excellent value for both resellers and end-users.

Negative: The system's rich feature set may be perceived as complex for users looking for simpler solutions.

Summary: Thirdlane is the backbone of our phone communications. Our sales and support teams depend on it, and we value the outstanding customer support. Thirdlane is incredibly simple to set up with smooth integrations, resulting in significant productivity boosts. After utilizing it for a few weeks, we've seen tangible benefits - saving us time, enhancing our customer support, and allowing us to focus on business growth.

Positive: Exceptionally easy setup, featuring seamless integrations for enhanced functionality. Well documented.

Negative: All is well. It might be a bit challenging for beginners.

Summary: Speaking from personal experience, Thirdlane has become a trusted and integral part of our daily operations, enhancing communication and productivity across the board. The team is pleased with the benefits and convenience it offers. Thirdlane Business Phone System delivers efficient, customizable, and cost-effective communication solutions, backed by prompt and helpful support. It's an affordable, innovative, and reliable choice for businesses seeking improved communication and workflow. Recommend.

Positive: Efficient, customizable, and cost-effective communication solutions, backed by prompt and helpful support.

Negative: While Thirdlane offers valuable documentation, some users have expressed a desire for greater depth and specificity in certain areas.

Summary: After struggling with unreliable systems and poor support, we migrated to Thirdlane PBX. I'm impressed with their cloud-based solution - call quality is crystal clear. The mobile app seamlessly integrates across employee devices, allowing remote staff to stay connected. Built-in contact center tools have streamlined our operations. Most refreshingly, I haven't needed support since migrating. Thirdlane's redundant infrastructure ensures practically flawless uptime. Staff queries are promptly addressed by knowledgeable reps. The peace of mind alone makes Thirdlane well worth the investment - I highly recommend them.

Positive: Exceptionally flexible and loaded with an extensive array of features, making it a highly cost-effective solution with outstanding support.

Negative: We did not notice any significant shortcomings....

Summary: Deployed Multi Tenant PBX many times for our clients. Reception from them has been fantastic - employees find using it a breeze. The seamless Salesforce joining as well. Scalability is not an issue either. Thirdlane is the full package, serving businesses of any size with superb value. Deploying it stay simple for clients, and myself.

Positive: Simple deploying, Scalability, CRM integration, a multitude of features, which is both a positive and a potential drawback.

Negative: A multitude of features, which is both a positive and a potential drawback.

Summary: Having been a user of Thirdlane for the past two years, I can confidently say that it is a reliable and versatile PBX solution. The call quality provided by Thirdlane is excellent, ensuring seamless communication for our business. In addition, their support team has consistently demonstrated their expertise and responsiveness, promptly addressing any concerns or inquiries that we have had along the way. One of the aspects that truly sets Thirdlane apart is its versatility, allowing us to customize and tailor the system to meet our specific requirements. Overall, Thirdlane has proven to be a valuable asset to our business operations, and we are thoroughly satisfied with our choice.

Positive: Thirdlane delivered peace of mind through excellent support, high performance and budget-conscious pricing. It's a complete solution that's already paying dividends for our growing business. I have no hesitation recommending them!

Negative: Documentation could be a little more user-friendly.