Best Collaboration Software for Intercom

Are you looking for a smart phone system? CloudTalk.io is a new-generation cloud phone system that can be used by SMEs, startups and online stores. It also works with call centres (sales or customer service) and call centres (sales). You will find 25+ integrations with your favorite CRM, helpdesk, or e-commerce tools like Shopify, Salesforce or Pipedrive at your disposal along with a 5-star customer success team that makes it easy to seamlessly migrate, or set up a new cloud call center from scratch. We are growing rapidly every month and have already established successful partnerships with more than 1000 companies around the world, such as DHL, Yves Rocher, Karcher. CloudTalk offers a 14-day free trial (no credit card details necessary).

Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more

Shift is your power browser. The only browser to merge all your applications into one beautiful window. Connect all of your email accounts and manage all your apps from one powerful window. Streamline everything you do online when you install Shift and access thousands of apps without leaving your browser. Tired of juggling apps, hundreds of tabs, and multiple accounts? Most browsers make that feel messy, Shift makes it simple.

For decades CCMS and content authoring solutions have been lagging behind in the fast-paced world of cloud technology. We’re changing that. Paligo was founded by people with many years of experience in the field of technical documentation. We’re using that experience to build the modern web platform that we would have wanted to use ourselves. Our goal is to make structured authoring more accessible to a wider audience by simplifying and demystifying the process. This is achieved through our intuitive and user-friendly CCMS, which is both powerful and robust, enabling our customers to easily author, manage, translate, and publish multichannel content.

Archbee is a lightweight, flexible docs tool. Build product documentation, internal wikis, knowledge bases, API references, developer guides, changelogs, diagrams — in one app. Archbee helps your team communicate asynchronously. This makes you effective and remote-ready—one of the fastest & smartest editors ever strapped on a documentation tool. If you have a complex product or your users are developers, you need product docs. We make it mega easy to set up branded docs on your domain with all the bells and whistles.

Demodesk is the number one customer meeting platform for success teams and sales reps. Our platform empowers customer-facing reps to be top performers by guiding them in real time, automating non-selling tasks, and engaging customers at a whole new level. Demodesk automatically loads the best playbook into every customer meeting, providing reps with the right slides and web apps to present, talk tracks, and battle cards on the spot. Sales teams can automate tasks that are not related to selling, such as meeting preparation, scheduling, and CRM documentation. Our screen sharing technology allows customers to interact with the software during meetings. AI-based insights allow sales leaders to understand what's happening on the call, what works, and coach teams in an environment where everyone works remotely. Demodesk seamlessly integrates with your entire tech stack, including G Suite, Microsoft Office and Salesforce.

Helpjuice is a cutting edge knowledge base software that helps businesses consolidate all information on a single platform. Customers can use this web-based service to solve questions, resolve problems, and self-serve. The key features include intelligent instant searching, advanced analytics and visual analytics, content repository and content library, data management, document tag and management, and many other things.

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

Jamespot is the most popular french cloud software for collaboration and communication needs of businesses of any size, whether at the organizational or team level. 1. An interface to your image Jamespot can be configured to meet your specific needs. 2. There are many possibilities Jamespot provides 100% of your collaboration needs with its 100 native and partner apps. Jamespot can be connected to O365, GSuite, and many other solutions via our open API. 3. Accessible via your phone Jamespot's mobile app allows you to follow your platform wherever you go with the Jamespot mobile app 4. A 100% secure french solution All data is stored in France and we comply with GDPR requirements. We have even been certified to host health data. 5. Ultra rapid deployment Are you in a hurry? Our team adapts to you and your pace throughout the deployment, whether it is for a few days or weeks.

Chat for distributed teams. Zulip combines real-time chat and email threading to provide instant messaging. Zulip allows you to keep up with important conversations and ignore the rest. Zulip is powered by Electron, React Native and has modern apps for every platform. Zulip is 100% open-source software, developed by hundreds of developers from around the globe. Zulip has 120,000 words worth of documentation, a high-quality code base, and a friendly community that makes it easy to modify or extend the software. Zulip has a much larger and more active developer community than modern open-source group chat solutions like Mattermost and Rocket.Chat. Zulip supports more than 90 native integrations. Hubot, Zapier, IFTTT and IFTTT offer hundreds more integrations. You can also create your own integrations using Zulip's powerful API.

The Online Classroom is designed for teaching, tutoring and training. The virtual classroom at LearnCube is reliable, simple to use, and professional. You can get started in just seconds. This purpose-built tool is ideal for live online education. Interactive online whiteboard, reliable audio and video, white-label for your business branding. In real-time, you can draw, write, and sketch ideas. To speed up learning, you can add video, audio, images and PDFs to Google Docs. With a click, wipe online whiteboard. Teaching via Skype? Students can join in just one click. Are you a teacher in a physical school Participate from every corner of your room. All browsers and devices are supported: Chromebooks, tablets, mobiles; Windows, Mac, Linux; Chromebooks; projectors; smart-boards; digital whiteboards. It's easy to use our web-whiteboard if you can view this page. You can instantly share or present your lesson material from a central file repository. To create a seamless professional experience, use your logo and subdomain.

Coda is a platform that uses low-code to build enterprise applications. Coda is a new canvas that combines text and tables -- a unified workspace that your team will never forget. It can be a simple list, or a real database. You can create custom views to allow everyone to see the data in their preferred way, while still working from a single source. Your doc can add building blocks such as buttons and packs to do useful things, such as email your timesheet or nudge your colleague on Slack. The building blocks are arranged so that it feels like a native app when you open it on your phone. You can swipe to activate buttons. Sections are your nav. Notifications are sent to your phone.

eXo Platform is an open-source digital workplace for growing teams and enterprises. Flexible and feature-rich, eXo Platform covers a wide variety of features from knowledge, document and content management to social engagement and project/task collaboration integrated within one holistic solution. With eXo Platform, companies can connect, engage and reward their employees, customers, and partners with its social, engagement and gamification capabilities.

Instantly record and share video messages from your screen, cam or both. It's faster than typing an email or meeting live. Use it for free. Available for Mac, Windows, Chrome, iOS, and Android.

User.com is a full-stack software for marketing automation. It allows you to communicate with customers and manage your relationships. User.com is one platform that offers many features. It provides you with robust tools for sales, marketing, and support. You can use the different features to communicate with your customers consistently across a variety channels such as email marketing, mobile push, SMS messaging and call centers. This will make every visitor happy. You can see every piece of data and measure it all with all activities organized in one place. This can be customized to show only the essential metrics you choose to make it easy to take action. Are you ready to try it? Register now for a free trial at User.com -

Suppportbench is a business-to-business (B2B) customer support platform and unlike everyone else, is scalable and affordable with features you expect to pay 5x for. Supportbench is not your typical ticketing system with suite of disjointed products but was created to be one seamless solution handling all business-critical functions with a support team that other companies on this list envy 😉 We make business to business relationships simple and easy to manage so you can effortlessly grow yours. We are razor focused in helping teams that have to support other businesses (B2B) in helping to manage all of the complexities that arise when supporting these high volume environments. Supportbench provides enterprise-level tools that allow mid-sized businesses to help retain more customers, automate more, while saving costs. Features include customizable surveys including NPS and CSAT, seamless integrations to CRMs like Salesforce, real time analytics, built in scheduling tools, knowledge base, support ticketing system, agent and team scorecards, customer success health scoring, adaptive response times and much more. Our reviews SAY IT ALL ..🎤.

Product Fruits is a code-free product adoption platform for web-based apps. It allows you to onboard users to your product, show them how to derive value and guide them to the aha-moment. Our all-in-one tool gives you all the features you need to improve user onboarding to your app or web: Interactive product tours, guides & walkthroughs Hints, beacons & tooltips User onboarding checklist In product announcements User feedback collection One-click bug reporting In app help center (Life Ring Button) Knowledge base Our customers achieve higher conversions, lower churn and less support tickets. Product Fruits editor was built with a non-technical user in mind and you don’t need any coding skills to create beautiful onboarding experiences. We’ re serving SaaS companies all over the world helping them to increase conversions, reduce churn and lower support tickets. You can get up and running in 5 minutes or under, free trial is available.

Instant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure.

Document360 is a smart Knowledge base platform. With powerful AI features and advanced tools, it helps businesses create, manage, and share high-quality documentation for diverse use cases. Use Cases Knowledge Base for Customers and Teams Create a centralized knowledge hub with AI-powered search and auto-tagging to ensure quick answers and improved team productivity. Analytics help identify gaps and optimize content. IT Documentation (Including API Docs) Streamline technical documentation with markdown support, version control, and features for developers like code snippet embedding. AI ensures content is always accurate and relevant. Standard Operating Procedures (SOPs) Maintain consistent processes across teams with a central repository for SOPs. AI-driven categorization and content suggestions make creation and updates simple. User Manuals Design professional manuals with customization options, AI summarization, and localization tools to cater to diverse user needs.

Elevio is a knowledge platform that allows companies to capture, deliver, measure, and develop their product knowledge. We help teams grow and assist them in reducing their support load. Enterprise teams can also use our services to better manage their knowledge needs. Give your customers contextual answers or give your support agents the right information as they need it. You can reduce support load, increase customer success, and create custom knowledge experiences that fit your product. Is your team utilising Knowledge Centred Service (KCS)? Hub allows your entire team to collaborate to ensure that your documents are accurate, up-to-date, and as detailed, as you need them to be. It is based on user feedback and data analysis and serves as the backbone for user education.

Secure and manage all your content across distributed teams, devices and apps. Uncover new business insights, scale compliance and governance, reduce costs, and increase productivity. Right out of the box. Flexible deployment models, robust integration ecosystem, and open APIs to address the business needs of companies in diverse industries and regions, and at different levels of cloud adoption. Egnyte helps thousands of customers take their cloud office strategy into hyper-drive. Transform your approach to content governance, privacy, compliance, and workflow automation with a single, turnkey platform.

ClickSend offers SMS, MMS, Voice, Online Mail, Email and Fax software for businesses. Our communications and messaging tools are simple to use, automate and integrate. That’s why they’re used by some of the most trusted brands, organisations and developers globally. Built for all, you can access ClickSend via our Dashboard, mobile app, flexible API or 900+ integrations. Plus, ClickSend offers helpful 24/7 support, and lightning fast delivery via a secure and reliable platform. From SMS marketing and alerts to bulk mailouts sent from your browser, join over 90,000+ businesses sending communications around the world. Our 100% uptime guarantee and lightning fast direct routes provide reliable messaging, no matter the channel. From small businesses to enterprise, ClickSend powers billions of messages around the world with 232+ direct carrier connections. Plus, ClickSend is always pay-as-you-go. That’s why ClickSend is business communications, solved.

ClickUp is the future for work. It provides tasks, documents, goals, and much more. In today's workplace, data silos and duplicate spending are unacceptable. ClickUp unites all your work in one place. It can replace all of them with one app. ClickUp can be customized for any size team, whether you're working on sprints or proofing ads. ClickUp AI is an AI-powered writing assistant that can help you with a variety of tasks, including summarizing text, generating ideas, and writing different kinds of creative content. ClickUp is a fully customizable and exclusive platform that can be used by teams of any size and industry. It is a must-have tool for any team who wants to manage all aspects of design and development from one place. The platform allows for deep modularity through add-ons called "ClickApps", which allow for rich customization for each team. ClickUp allows for the creation of custom views that can be saved and shared with anyone. It also has proprietary features like Assigned Comments, LineUp™ and Box view which allow for unprecedented management of people.

Trello allows teams to work together more effectively and get more done. Trello's cards, lists, and boards allow teams to organize and prioritize projects in an easy, flexible, and rewarding manner. Trello can help your team stay organized, whether it's for work or a side project, or even the next family vacation. Trello cards allow you to dive into the details, adding attachments, comments, due dates and more. Collaborate on projects, from beginning to end. Let the robots do all the work! Automate your team's productivity with Butler. Eliminate tedious tasks from your to-do list. Trello can be used the way your team works best. Trello has the flexibility and features to suit any team's needs. Trello makes it easy to get your team started. All the tools and boards your team needs to succeed are gathered in one place. Integrate the apps that your team already uses into your workflow.

Desktop.com offers a complete solution that saves money and instantly provide you and your team with all key aspects for efficient online collaboration and organization. Stay on top of it all by creating one or several workspaces, connect them and organize tools and content into separated Desktops. Add app integrations, share and manage access or use the global search to instantly search across everything from a single location to find what you need. Working with a team, partners or other guest users? Enable the complete Desktop.com communication suite with chat, voice and video call functionality that seamlessly gets added to your workspace. - powerful search; search across ALL your content, apps, integrations and more! - integrated app store; instant access to all the best web apps - bookmark management and sharing - password manager & password sharing - browser extension with secure vault - import feature - app integrations - SSO - MFA Communication suite: - group chat, 1-on-1 chat, cross-app chat - voice and video call - meeting breakout rooms - schedule meetings And much more. Organize it all, with an online Desktop.