Best Team Communication Software for Intercom

Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more

Chat for distributed teams. Zulip combines real-time chat and email threading to provide instant messaging. Zulip allows you to keep up with important conversations and ignore the rest. Zulip is powered by Electron, React Native and has modern apps for every platform. Zulip is 100% open-source software, developed by hundreds of developers from around the globe. Zulip has 120,000 words worth of documentation, a high-quality code base, and a friendly community that makes it easy to modify or extend the software. Zulip has a much larger and more active developer community than modern open-source group chat solutions like Mattermost and Rocket.Chat. Zulip supports more than 90 native integrations. Hubot, Zapier, IFTTT and IFTTT offer hundreds more integrations. You can also create your own integrations using Zulip's powerful API.

eXo Platform is an open-source digital workplace for growing teams and enterprises. Flexible and feature-rich, eXo Platform covers a wide variety of features from knowledge, document and content management to social engagement and project/task collaboration integrated within one holistic solution. With eXo Platform, companies can connect, engage and reward their employees, customers, and partners with its social, engagement and gamification capabilities.

Instantly record and share video messages from your screen, cam or both. It's faster than typing an email or meeting live. Use it for free. Available for Mac, Windows, Chrome, iOS, and Android.

Instant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure.

Slack, a cloud-based project collaboration software solution that facilitates communication between teams, is designed to seamlessly integrate with other organizations. Slack offers powerful tools and services all integrated into one platform. It provides private channels for interaction within smaller teams, direct channels for sending messages to colleagues, as well as public channels that allow members to start conversations across organizations. Slack is available on Mac, Windows and Android as well as iOS apps. It offers a variety of features including chat, file sharing and collaboration, real-time notifications and two-way audio/video, screen sharing, document imaging and activity tracking and logging.

Zoom Meetings & Chat allows for enterprise video conferencing that includes real-time messaging and content sharing. Video conferencing and messaging made easy across all devices. Facilitate adoption with meeting capabilities that make it simple to join, start, and collaborate on any device. Zoom Meetings syncs to your calendar system and provides enterprise-grade video conferencing on both mobile and desktop. All-hands meetings, internal and external communications, trainings, and all-hands meetings can all be done through one platform. With support for up to 1000 participants and 49 videos per screen, HD video and audio can be added to your meetings. Multi-participants can share their screens simultaneously, and co-annotate to make it more interactive. End-to-end encryption of all meetings, role-based security, password protection and waiting rooms. You can also place attendees on hold. You can record your meetings locally or to cloud with searchable transcripts. Zoom offers HIPAA-compliant healthcare plans.

Teams of engaged people work together to solve today's complex business challenges. We have created an online guide to help you and your team learn the secrets of teamwork. There are no limits to what you can accomplish when you have a place where you can create and make decisions together as a team. Teams allows you to bring everything together in one shared workspace. You can chat, meet, share documents, and use business apps. Your team can get on the same page using group chat, online meetings and calling. Microsoft 365 (formerly Office 365), apps such as Word, Excel, PowerPoint and SharePoint allow you to collaborate on files. To keep your business moving forward, add in your favorite Microsoft apps as well as third-party services. Microsoft 365 provides end-to-end security and administrative control. Teams is for all types of groups. Start with the no-obligation, free version. As part of the best-in class suite of productivity tools, you can also get Team.

Front is the all-in-one customer service platform built for collaboration. Our powerful customer service platform makes five-star service attainable for over 9,000 businesses like yours.

Azendoo is a team collaboration and project management tool that improves communication between teams. Azendoo is available as a web, desktop, and mobile application. It helps teams organize work and plan and share projects. It also allows them to communicate more efficiently, increasing productivity. Azendoo integrates with over 80 services via Zapier.

Communication, files, and project assets can get lost across multiple tools, making it difficult to manage projects. If work is done in one location, there is a single source for truth that has all communication, tasks, and files. Projects run smoothly! You can create a project for any purpose: internal meetings, marketing campaigns or client projects, office parties, and so on. Add the right people and tools to the job. Project management tools allow you to see everything so that nothing is lost and the project runs smoothly. Many project management tools make inviting clients and working with them an afterthought. Project.co is different. We believe that inviting clients to work with you is the best way to create magic. Every project needs the right tools. You can choose from our core tools like discussion, tasks and files. You can embed other tools so that everyone can see them all.

Aritic Swarm allows you to go beyond traditional messaging. Engage in interactive messaging using text formatting, emojis and sharing. You can easily collaborate with your entire team and other teams to complete work faster and increase business growth. You can instantly share media, videos, or files with anyone and everybody by simply uploading them from your computer. You can do more than one-on-1 messaging. Make group calls, create video calls, format texts with bold, italics, etc. Transform discussions into actions. Your team can take a leap forward in smart collaboration by creating and assigning tasks in Aritic Swarm rooms. You know how important it is to mark important messages in your email? Why wait for an email? You can save valuable discussions and tag them later to continue the conversation or use it as a reference. Aritic Swarm Meetings can be used on both desktops and mobiles.

Pulse updates your Slack status automatically based on your preferences, focus level, calendar, work hours, or apps. It prevents interruptions, encourages collaboration based upon your schedule, increases your daily focus time and makes your team more connected. Pulse helps you manage your team's expectations about your availability. This will ensure that your teammates know when it is best to connect with your and respect your boundaries. Your workspace colleagues won't be able to tell when you're focused and in what state without seeing you in person. Pulse uses AI for displaying when you are in a focused state. This allows your colleagues to know when to stop interrupting.