Top Pick

ClickSend Description

ClickSend offers SMS, MMS, Voice, Online Mail, Email and Fax software for businesses. Our communications and messaging tools are simple to use, automate and integrate. That’s why they’re used by some of the most trusted brands, organisations and developers globally.

Built for all, you can access ClickSend via our Dashboard, mobile app, flexible API or 900+ integrations.

Plus, ClickSend offers helpful 24/7 support, and lightning fast delivery via a secure and reliable platform.

From SMS marketing and alerts to bulk mailouts sent from your browser, join over 90,000+ businesses sending communications around the world. Our 100% uptime guarantee and lightning fast direct routes provide reliable messaging, no matter the channel.

From small businesses to enterprise, ClickSend powers billions of messages around the world with 232+ direct carrier connections. Plus, ClickSend is always pay-as-you-go. That’s why ClickSend is business communications, solved.

Pricing

Pricing Starts At:
$20 minimum topup
Pricing Information:
Pay for what you use.
Free Trial:
Yes

Integrations

API:
Yes, ClickSend has an API

Reviews - 73 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
ClickSend
Year Founded:
2013
Headquarters:
Australia
Website:
www.clicksend.com/en/
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Product Details

Platforms
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Type of Training
Documentation
In Person
Videos
Customer Support
Phone Support
24/7 Live Support
Online

ClickSend Features and Options

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Transactional Email Service

A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Online Fax Service

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

ClickSend Lists

  • Name: Robert V.
    Job Title: IT Director
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great and efficient software

    Date: Sep 02 2022

    Summary: ClickSend is an amazing software that I use for my company and I will definitely continue to use this in the future.

    Positive: ClickSend has payment options which are very affordable, which stood out to me the most. Setting this software up was not a hassle at all - I could easy navigate to where I wanted to go. Additionally, I liked the fact that there was both online SMS and MMS Gateway, and the first 25 messages were also free.

    The delivery times are faster than other programs I have used, and the support is reliable and quick as well.

    Negative: In some cases, there was a lack of customization and submitting API requests did not work. Although, this is not that big of an issue and doesn't interfere with my experience.

    Read More...
  • Name: Thomas J.
    Job Title: Copywriter
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Super Easy To Use

    Date: Jul 26 2022

    Summary: ClickSend is super easy to use and to work with. Just as few flaws. But that's normal with any company.

    Positive: The best thing about ClickSend is the availability of options, I can use their platforms for SMS, emails, and more.

    Negative: You can't auto-delete bounces or no-delivery. The bounced numbers isn't automatic.

    Read More...
  • Name: Jadias C.
    Job Title: Video Editor
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Perfect!

    Date: Jul 10 2022

    Summary: Perfect application, a must-have in the future. No flaws in my eyes, when I imagine the perfect app for what I do, I see this.

    Positive: Wow! Not much to say here, pretty flawless. Extremely easy to use, great user interface, very good support, and offers a great free trial!

    Negative: Also not much to say here, I would like to say that the color palette of the app could be a bit better though.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Data Center Engineer
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use SMS software

    Date: Jul 09 2022

    Summary: All in all, ClickSend is a great program that has a simple UI and is a great addition to any company which is looking for an SMS platform to be used. I will definitely be using this now, and in the future!

    Positive: ClickSend is an easy to use product which helps to boost businesses across the world, as it provides accurate data and results through bulk SMS gateways. I especially like the fact that it allows users to track, receive, and send SMS and text messages can be sent to contact lists by a telecommunication provider. The MMS gateway is simple to use, as I can just drag media files onto the dashboard and review campaigns before sending them.

    Negative: For some, the pricing may be a bit high, depending on what your budget is. Additionally, the character limits are short. In some cases I will have to either cut down the text or scrap it completely.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Head
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great

    Date: Jul 09 2022

    Summary: Overall its the best to use, it makes SMS so much easier and in a mass degree. I would recommend this to anyone.

    Positive: Everything, it was simple to use and very efficient. It helped me do things that I couldn't otherwise.

    Negative: It takes some time to setup, but overall it's easy to get used to.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Customer Service Representative
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Overall good review

    Date: Jul 03 2022

    Summary: A great product that I will be using in the future. I will recommend this product to family and friends.

    Positive: I liked the diversity in ways of using the product. I loved the sleek design and overall smoothness.

    Negative: My only cons are a bug I encountered, although the support team was quick in assisting me.

    Read More...
  • Name: Gerlad L.
    Job Title: Roblox Studio Item Maker
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    ClickSend is extremely useful

    Date: Jul 03 2022

    Summary: ClickSend is very useful and I would recommend it to people who like to message many people, and many of my friends use it to send emails to me.

    Positive: How easy it is to message someone or send an email which is really good for people who like to message/email friends or co-workers.

    Negative: The character limit is pretty small but it works perfectly fine.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Controller
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great for T infrastructure

    Date: Jun 28 2022

    Summary: Great for intermediate to experienced users and easy access and monitoring. 5 stars better then the other programs I have used and have tested out with my team.

    Positive: Organized, able to monitor all systems and applications. Easy to manage for existing users and experienced users.

    Negative: Might be hard for beginners to manage. Pricing could be an issue but usually not as businesses will pay for it.

    Read More...
  • Name: Barry R.
    Job Title: Project Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The best way for business messaging

    Date: Jun 26 2022

    Summary: Overall this has to be one of the best things I have ever gotten for my business. Despite its minor flaws, it is still a must-have if you want your team to be able to communicate with ease and speed. Along with this, it makes communicating with customers easy too.

    Positive: It has a simple UI, accompanied by a lot of features. On top of both of these, it's easy to use and set up making it a hassle-free business messaging experience.

    Negative: Despite all of the pros, it does have a couple of bugs making certain tasks that should be simple more complicated than they should be.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fun and engaging

    Date: Jun 24 2022

    Summary: I would definitely recommend this for any one looking for quick efficient communication solutions. You will love the ease of use.

    Positive: Loved how easy it is to use. Saves a lot of time. Super efficient for me and my work. Lot's of cool features to work with.

    Negative: Nothing so far, loving it. Would love to see what more features are added in the future.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Employee
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It does what it does

    Date: Jun 23 2022

    Summary: Overall it's a great and amazing tool that i see being implemented in future businesses of mine and others.

    Positive: It's really easy to use and efficient I love all the features that this tool brings to the table. Loves the design.

    Negative: Little problems with the SMS feature but apart from that nothing else to say.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: COO
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Perfect 10

    Date: Jun 10 2022

    Summary: It was a perfect solution for my company, and the integration was perfect. I recommend it. You can check the website, and you'll have all you need to know about it.

    Positive: Clean UI, amazing FAQs, great support, and the product works perfectly. The integration is very simple and easy to understand.

    Negative: I do not have anything to say in here. I cannot recall one bad thing.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: I.T director
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    ClickSend review

    Date: Jun 06 2022

    Summary: Simple to use and great to use! I suggest everyone get this asap it'll help out a lot. If you have questions there is always someone to help.

    Positive: This app is amazing. The fact that it can handle Email and MMS is incredible and easy. It makes everything available and handy when I need it!

    Overall: This software is easy to use. Allows fast communication between companies and its features are super rich.

    Negative: It seemed like it was a little slow, but that might have been on my end. other than that I haven't had anything go wrong and that's not normal to say for most products!

    Read More...
  • Name: Anonymous (Verified)
    Job Title: IT Director
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great app with many features

    Date: Jun 04 2022

    Summary: All in all, ClickSend is a great app with a plethora of features, and it helps our company in terms of business communications. I would definitely recommend this to any business owner who is looking for a service like this.

    Positive: The user interface of ClickSend is simple to use, especially for newer employees. This app not only is easy to use but also expands the marketing possibilities for my business, and other businesses across the world. Being able to fax, post, etc. is good because sometimes we may have to use one or the other. For my company, we integrated ClickSend with Google Sheets, and it works nearly flawlessly. It helps a lot in our work environment and makes things run more smoothly.

    Negative: There are not many negative points I could add about this app. One thing that could be better is the character limit for both the Standard SMS message and the Unicode SMS message. Although it is sufficient, sometimes we have to put more than the limit and cutting it down is a hassle for us as we do not want to leave out any important information.

    Read More...
  • Name: Jacob A.
    Job Title: Virtual Assistant
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Software

    Date: Jun 04 2022

    Summary: This software is easy to use. Allows fast communication between companies and its features are super rich.

    Positive: This app is superb. It can handle Email and MMS with ease. I love it as It makes communication way easier for me.

    Negative: At first it was a little slow and glitchy, but it turns out that my device was causing the problem. Now that the matter has been resolved I'm happy as I don't have any problems now.

    Read More...