Zoom Reviews

Summary: Overall Zoom is a great video meeting application with lots of useful features and the subscription cost is not that high for business use and provides value for money.

Positive: - The calls are stable even with a large number of participants.
- The interface is clean and does not feel cluttered in use.
- The premium account gives a lot of exclusive features to improve productivity and overall user experience but even the free version is sufficient for basic meetings.
- The remote control feature is a lifesaver and helps a lot while remote assisting.

Negative: - The remote control feature is smooth in Macs but not as refined in Windows.
- The call duration with the free version is too low.

Summary: Zoom allows me to work remotely by being able to create virtual meetings without necessarily having to go to a specific point to raise points within my work environment. With this platform, I can stay connected with my work team through video conferences and in addition to being able to record the meetings to review the points discussed in more detail and be able to refresh everything that has been discussed.

For me, this platform is very easy to use and that is why it has been the best option in terms of price and practicality when it comes to having a space to hold remote meetings. This has had benefits for me and my entire work team because it does not It is necessary to move from one point to another to hold a meeting, which is also useful outside of working hours for emergencies where important points have to be touched on, which cannot wait for the time or date of work to arrive, but instead They are simply impromptu meetings, so Zoom is very important in those cases.

Positive: It doesn't surprise me why the vast majority of people I know use this platform both at the business level, as well as to communicate with others outside of work, including in schools and universities, because the ease of use of this platform makes it It's easy to join a meeting without extensive setup, and it's easy to host and manage meetings without any hassle. This platform is so intuitive that no prior training is required to use Zoom, whether you are a new user or an experienced person, this platform will not require much effort to understand all the tools available for holding online meetings. In addition to the fact that it has excellent integration with a large number of platforms, personally, all the platforms that I use in my day to day can be integrated with Zoom without any problem.

It is very flexible for any user; this platform allows it to be used for free and the limitations are not so exaggerated that they force the user to continue using it through a large paywall. For this reason, I recommend Zoom for anyone who wants to communicate with their work team, the team is not very large, and the video calls do not last more than 40 minutes, in any case that the call time is exceeded, you can redo another one without any inconvenience. Of course, advanced functions such as recording calls are lost, but depending on the needs of each person or company, it can be adapted to any plan available on this platform. For everything else and with the basic functions that this platform offers, it can be used without any problem both in personal and team conversations without the obligation of having to upgrade to a premium version.

The video and audio quality seems quite decent compared to other video call platforms, this being exceptional to maintain clear communication with my work team. I've even tested Zoom with a poor internet connection, and I've been surprised at how it handles video quality, trying to be as detailed as possible. But what I liked the most was that despite having an unstable internet connection, Zoom prioritized audio over everything else, meaning that even though the video might freeze, I can clearly hear what the host is saying without missing any of the details. . It also has features in which the audio can be manipulated to obtain better quality, such as noise cancellation or background sound, as well as visual filters that have allowed me to have a better experience in video calls.

The ability to record is very complete, it gives me the facility to have videos of the meetings with their respective transcripts which allow me to review them later or share them with others who could not be present in a meeting. Within my work environment, this function is very important since I generally carry out personal training sessions that help me to share regularly with other workers and thus not have to give the same training sessions over and over again but can simply watch a pre-recorded video meeting on where most frequently asked questions were answered. Another advantage, as I already mentioned, is being able to share the meetings with others so that you can be up to date and not miss out on anything that has been discussed.

Negative: As I have already mentioned, this platform can be used for free, however, there are limits when it comes to wanting to enjoy certain features. Like, for example, the meetings are limited by an established time that this platform has already set, so although the time of the calls is not very short, it can be a bit annoying to have to send a link for a meeting again every 40 minutes, nothing like the convenience of scheduling a meeting and having it last as long as it takes without having to go through the process of creating a meeting and inviting members all over again. Another feature that is lost when using Zoom for free is that you cannot make recordings in the cloud or generate personalized reports, this being very important for each company since it is necessary to have a complete follow-up of each meeting to stay up to date.

Not all Zoom features on the desktop version are available on the mobile version, so it can cause problems when managing a meeting via smartphone. So if portability is required when creating a meeting through a mobile device, there will be limits, for example, you will not be able to use the whiteboard since it would be very difficult to handle on a screen as small as it is in the mobile devices, it will also be awkward to interact with many participants because they will look very small, which is not the case with the desktop version in which the screen is already reasonable to notice the participants.

Summary: I have used Zoom for work meetings, webinars, online classes, and to connect with friends and family. The video and audio quality has been impressive, and the collaboration tools have improved the way I collaborate online. Also, the integrations with other tools that I use regularly have simplified my workflow.

Positive: The intuitive interface makes it easy to join meetings, create virtual meeting rooms, and share screens. Even less technical users will find it simple to use, it also offers excellent video and audio quality, it has a wide range of collaboration tools, such as screen sharing, whiteboarding, and meeting recording, and it integrates easily with other popular tools, such as calendars. and productivity apps.

Negative: The free version has some limitations in terms of meeting duration and number of participants, for advanced features, you need to subscribe to a paid plan.

Summary: Zoom offers me a high-value performance which has allowed me, thanks to its features, to have a great application for meetings that is more solid and complete at hand without being difficult to use, therefore, I have been able to connect with others without there being a wall learning process, but simply create a room where others easily enter and are already in the meeting.

The complete security was what allowed me to adapt to Zoom more easily since the controls in the seminars and meetings are too simple that anyone can take control of the room with a couple of clicks and you will have everything ready in which Only invited guests can join video calls without being interrupted by pesky intruders.

Zoom has improved communication with clients and with my work team as it is a flexible platform that is easily accessible to everyone, so using this platform as the main means of having virtual meetings has been one of the best tools I have ever had. for my work use. In addition, the audio and image quality that this platform has means that I can connect with others without having practically no loss in communication when having important conversations such as establishing agreements with clients or having an important internal meeting at work where discuss critical points.

Positive: The performance in meetings was why I loved this platform since the audio or video quality is great unlike many other platforms or applications for video calls and webinars. This platform is both personal and team focused, so it won't be too hard to find the most suitable features of Zoom. It is very rarely that it has a failure in relation to the audio quality which is heard as if it were an old radio, but as I am mentioning it is very rare, especially when I do not have a good connection. However, Zoom prioritizes audio over video even though a poor connection may deficient video calls, so there may be image freeze so audio doesn't lose quality unless the internet connection is up. so bad that you can't even prioritize the audio.

Zoom has a friendly interface, easy and intuitive to use, it will not require much effort to join a meeting or organize one, so in a few clicks you can access the meetings. The meeting configuration is very complete to have more security and control in the meetings created with Zoom, this being that the user has the ability to have all the privacy in terms of private video calls one on one and also group meetings, simply you have better control when it comes to hosting meeting rooms created on Zoom.

Two other last things that for me have a very good weight when making decisions when purchasing a subscription to a platform and are their well-structured plans and customer service. On the one hand, Zoom has generous plans that are very well suited to the needs in which they have when having a meeting with others, it does not matter if this platform will be used for personal or commercial purposes since the plans that they have are adapt very well to the characteristics of each user or work group. On the other hand, customer service is very attentive to what the user is needing, I was able to have direct contact both by call and by live chat with agents who could provide me with help beyond the online resources offered by zoom such such as FAQs, blogs, tutorials, etc. These two things have allowed me to evaluate part of the efficiency that Zoom has and I have also been able to compare and verify that the plans they offer together with the quality of the meetings and the price all together have allowed me to conclude that Zoom is worth worth it for the solution of meetings in work groups and also in a personal way for calls or video calls with others.

Negative: For those who plan to use this platform for free, it is necessary to analyze the little variety it offers and that certain features are also limited, so Zoom is not the most recommended for professional environments if you want to be able to use this platform to connect with a large number of people. of people and with a long video meeting. With this I do not mean that meetings with a work team cannot be held, but group meetings will not last more than 40 minutes and that there will be no security configuration for the meetings, which must be kept in mind that there are no intruders in the meetings. Therefore, I only recommend it for testing before purchasing a subscription or just for holding meetings that are not important or that do not require further configuration and security.

Another thing regarding the Zoom plans is that it requires a minimum of licenses to be able to opt for the Business plan, since otherwise you will not be able to purchase certain configurations, this being a limit for small businesses that require business solutions but do not need to pay for them. a large number of licenses which are not fully used, so they should allow users to choose the minimum number of one (1) license for the business version in order to enjoy certain features that are not available in the Pro version .

I have no negative points that are strong or that make it impossible to use Zoom, otherwise, I am rather encouraging you to evaluate certain aspects of this platform before purchasing a subscription or simply using its free version in case it meets your needs. basics as a team or as an individual user. In another case, if you need to expand to more features, you have to evaluate which plan is feasible and if it covers all the needs, in addition to what other features it offers in addition to those that already need to be covered.

Summary: Office meetings have been more satisfying and planned in a way in which everyone has participated no matter where they are. It is important to me that no one misses a meeting, especially if it is to present different key points that are important for the performance and development of the company. That is why we have adopted Zoom within my company to facilitate much more effective communication between all the workers that are within my company.

So I can say that I have saved a lot of time by being able to hold meetings almost instantly, as well as being able to schedule a meeting that suits the time or date of all the participants so that communication is strengthened and everyone participates in the information that is imparted within each meeting within my company. Also interactions with customers have improved by being able to have better communication skills more effective by being more present than a meeting in person.

Positive: + I like how simple and modern the GUI is, it allows the ease of use of this platform, I am not only using Zoom in the business environment but also in my family environment and with my friends. The way in which I can make a call or video call with this platform allows me to connect with anyone of any age without getting lost along the way.

+ The feature that I liked the most and found useful during the pandemic was scheduling meetings with my employees and colleagues from the company. Since for obvious reasons we could not meet inside an office. However, this function was not only useful during the pandemic but also currently it is also useful for us since we do not waste time when an emergency meeting is needed since by simply checking with everyone's availability we can establish a time and there would only be No need to connect at the time of the meeting, no traffic problems or being late for long distances, everything can be done almost instantly.

+ It's very useful how I can share links to connect with others even if the meeting has started. I have had connection problems when I want to connect to a scheduled meeting, however, it has not been a problem to enter since with the simple fact of having the link I have been able to enter without problems.

+ I love the security that I have with this platform by having full control of the links that I share. I can put a security or that only specific users can enter without the need for credentials. This prevents intruders within a meeting since I have used several video call communication platforms and I have had problems with several people who have entered the meeting without any consent and without the possibility of establishing any security.

+ The audio and video quality is one of the best there is, even if the video becomes blurry the audio quality remains clear within the communication. So I liked this because if I don't want to spend data and I don't want to make videos, it's more practical to listen and I know that I have audio clarity without losing quality on slow connections.

Negative: I have found very few features of this platform as I found how simple it is to be able to connect with others with a couple of clicks regardless of operating system or device. It's just the little things that annoy me:

- You should be able to have control of what is the internet speed that this platform consumes when making a video call. I say this because it has happened that it consumes almost all the bandwidth of my internet, thus limiting the ability to use other applications or platforms since it slows down the internet when the quality is very high and I don't always need it to look good since just understanding what that the other person is telling me enough is enough. So I can also save data when I use the internet on my smartphone.

- I don't understand why the more people have their web cam activated, the video call becomes blurry. It's annoying because I usually see the participants on my screen as if they were a thumbnail, so it shouldn't consume so much internet from what I understand. Adjusting this and the aforementioned would be ideal for me to be able to manage my data when I am not at home or in my office with a Wi-Fi network.

- I would like it to have augmented reality, it would make things much easier when a client points out something about the video call, this in order to have better communication. With current augmented reality technologies it has many benefits and I don't understand why Zoom which was a pioneer during and after the pandemic hasn't implemented this feature. Although there is no longer such an impact with the virus, my company still uses Zoom for long-distance communication with clients and employees.

- Sometimes it disconnects when I am using Zoom with my smartphone, I don't know what the problem is, but I always keep the application in the latest version and I have checked if it was my device, but everything seems to be correct, I think there is a lack of stability due to I don't know if that part is due to the number of users within a call.

Summary: For classes or events the options like screen sharing, white board and break out rooms are great and upgraded uses as an event platform are fantastic.

Positive: Beyond the basic use as a video conferencing tool, the analytics available are increasingly useful and the integration with other softwares is constantly improving. Being able to send invitations and build a registration page is incredibly helpful for online events and setting a standard for how long someone has to attend to be a "participant" are useful improvements over other conferencing software.

Negative: I actually don't dislike anything in the new version which is easier to use and easier to integrate.

Summary: Zoom is a great solution for universities and other educational institutes that wish to conduct online classes. Zoom also may be used by individuals who just want to meet up and have a conversation in live-time or among friends wanting to show things to each other on their screens.

I'll say this, and I completely mean it, Zoom is the new de facto for online sessions. It is the best out there!!

Positive: - Zoom has a breakout rooms feature, in which hosts can divide participants in separate rooms to monitor them individually or to form focus groups.

- Zoom allows participants to share their screens simultaneously, which is a heavy plus.

- Participants can open their cameras, their mics, and interact live with one another.

- Hosts have full control over what participants' permissions are and what exactly they're permitted to do (use the mic/cam or not, share screens, etc.).

Negative: - The free version limits meeting times to only 45 minutes.
- Reactions and emojis are just the classic ones; Zoom doesn't have its own set of emojis.

Summary: Overall experience is quite good. The best features are one of that is screen sharing which works perfectly in every system. So it easy to make people understood to do practicals in the meeting itself.

Positive: Very easy to understand and handle. Anyone can run it without any difficulty we use zoom app daily for DSU meetings and other meetings because it is free and can join many members at a time. With its great feature and tools very easy to work on it.

Negative: Have to add more features to live chat and should be add recording function in it.

Summary: Zoom video meeting is a fantastic product with high quality video and audio features. Highly recommended. It has excellent features like screen sharing, useful control features, excellent chat features, quality integration with multiple applications and many more.

Positive: Zoom is video communication is an excellent product and can not be easily compared with such similar products due to its high quality audio and video features. I mostly use it for my students to take online classes. This product provides great screen sharing and chat features. I highly recommend this product for use.

Negative: Zoom video meeting communication software has few weaknesses. When the participants increase the video and audio quality goes down. Its premium version is also little costly but good.

Summary: This platform has solved the problems that we had within the company with respect to the long distance in which the employees were from the main headquarters of our company. That made a meeting difficult because it required time for everyone to be at one point, so with Zoom you only have to attend the video conference on the date and time that was scheduled, so you just connect without going anywhere. We have been able to maintain more orderly communication since everyone in the meeting asks for the right to speak through the function of the platform and thus everyone can express themselves clearly and fairly, and there is no distraction that was generated before in the meetings that we held face-to-face form. With Zoom I have been able to schedule the meetings without any problem since I only need to know the availability of the employees who will be in the meeting and since they can participate from anywhere they do not need to carry out a test preparation but in the same place where they are they can enter the meeting without the need to make long trips or leave home. With Zoom we have been able to have more control of who enters the meetings because we have used other platforms and we have come across intruders and it is a bit annoying because we require seriousness when it comes to an important meeting in relation to the actions taken in the company In addition to requiring privacy, we also require security because we cannot have data leaks and Zoom has provided us with all of that.

Positive: ° It has a good communication system when it is required that the participants have an opinion within the video conference since it has a function of raising hands and this notifies the host that a user wants to speak or ask a question during the call.

° It has a live chat that allows the host and others to converse without resorting to the microphone and thus not hinder the meeting with unnecessary sounds that can distract the audience. In addition, with this chat function, participants can communicate more easily to give a better opinion than raising their hands to be able to take the floor of the video call.

° You can share Prezi presentations while you are in the video conference, this really makes everything more comfortable for the host as they can show themselves and the slide on a single screen without interrupting either of them. This is more intuitive and attracts more attention than just seeing a slide and a mouse going around the slide while the host explains. It can also be set as the host's background using filters to make it easier for the host to explain everything while inside the slide.

° The video quality is excellent unlike other video call platforms, it is useful when I need to see the slides of a meeting and make notes in my notebook of what I am seeing. In the event that the Internet connection is poor and it is only required to enter a meeting to listen to information, then there is no problem because the work that Zoom does is to always prioritize the connection in the audio to improve its quality, so as not to miss the information they are providing through this platform.

° Zoom allows me to make annotations, this function being useful since when a slide is being shared or I am showing the video call, it is easy to explain with annotations on the screen, marking it rather than saying it. Also, for me it is more comfortable to point something on the screen since I use a graphic tablet for these cases for the convenience of making a clean line.

Negative: ° It always asks me for the microphone settings before I can activate it and it's a bit inconvenient because if I'm walking into a meeting to chat I should immediately have the microphone without having to activate it manually unless the host decides to deactivate it for everyone except him . On other video call platforms this is instantaneous, without the need to activate any configuration and it should be with Zoom.

° I do not like that it asks for a password to meetings that I have already been invited. It is a bit tedious in case I am disconnected from the meeting and want to re-enter, if I have already been invited I should not require the access password unless it was a third party trying to enter the room without permission. Zoom should make that type of access easier to make it easier to get in without so many protocols.

° It has intermittent delays when there are many people in the video conference. In addition, very few people can speak, not because it is not understood, but because the connection worsens the more participants have their microphones and cameras on, since it consumes more data than a video call platform normally does.

° The whiteboard has a unique font style when writing. They should be more flexible with this because there are letters or words that are not well appreciated on other devices and this means that you have to write everything by hand so that it is more understandable for all the users who are in the meeting.

° I would like it to have the noble microphone configuration so that I can increase the ability to listen to the environment in case I need to move and do not have a wireless microphone. It's a negative and I wish it had that feature because the mic settings only allow one mic at a time and if I want to switch between mic and I have to do it manually within the Zoom settings.

Summary: I've had the chance to evaluate several different video meeting platforms over the course of the past two years, and Zoom is the clear leader to me. It is simple to use and yet functional for a wide variety of applications. It is easy to install and operate, and has a quick learning curve for both our staff and for my family who used it to keep in touch. Aside from a few frustrations and small glitches, Zoom has performed above and beyond expectations. It provides high quality video call experience and the ability to record and share webinars and important staff meetings with staff who could not attend. Zoom has innovated and adapted to deal with its emerging importance during the impact of COVID and has created a streamlined platform that is useful for both business and personal applications.

Positive: Some of the best features I found about this program were its low bandwidth consumption (which allowed two people working from the same home to attend different virtual meetings with no freezing, quality drop, or call dropping), simple functionality on desktop with all commands on the bottom Taskbar, simple installation process, compatible with all the OS on my various devices, Windows, Android, Mac, high quality video and sound, and the ability to record meetings to comply with our company's policy of posting recordings of all board meetings online after they are finished to foster transparency.

Negative: I found it prohibitively hard to use web Zoom (which requires no installation) when joining a meeting on a public device where I did not have permissions to install the Zoom client. Also, the mobile app lacks some of the ease of use and it is hard to find command location, screen auto adjusts to presenter screen rather than viewer screen size, and the screenshare function automatically pushes full screen, which can be aggravating when working on a collaborative project in a separate window while on the call.

Summary: Zoom lets me connect in work, home, and school activities and meetings. There is nothing that can be done in person that can not be done in Zoom short of contact. It is great.

Positive: Zoom lets me connect with people from anywhere. The record feature so I can play back later what was said is amazing.

Negative: Zoom has really everything you could ask for. The design is great.

Summary: Overall, I would totally suggest anyone to use Zoom as a platform for video meetings and/or interviews.

Positive: Easy to use, integrates with other platforms very easily, and it seems that most people now know how to use the platform which is really nice. As I schedule interviews I love not having to explain to candidates how to use the video interview platform.

Negative: I don't love the feature of people being able to kick others out of the meeting. We have accidentally kicked people in our meeting and can't add them back in.

Summary: Overall very good speed and stability on mobile. Good telco tool. It used to have a superior performance to Teams or Google Meet but now they are more similar. Still the best UX.

Positive: Fast and stable, easy to launch, lots of great integrations.
The other tools have gained speed and are similar but Zoom still has the best UX.

Negative: Still some people are resistant to it if they are stuck in the Microsoft universe.
Updates are a bit annoying sometimes.

Summary: I got to know Zoom because of the boom of the pandemic and because of recommendations that friends, family and acquaintances made to me about how easy it was to use with video calls since its learning curve was not so steep, so I began to opt for it and apply it in all my environments (work and family) and I want to mention that it was and is the best solution I have had for long distance meetings. I can be clear that there are things that need to be polished but that has not stopped me from connecting with my partners, clients, co-workers and family through this platform without any problem in practically the majority of the cases in which I have used Zoom. To train staff within my work environment has been wonderful because it has kept me connected despite the distance of that person to whom I have a video call. Corporate meetings through Zoom videoconference have been and will be one of the best options that I will always have available thanks to how easy it is to exchange information and content. Our long-distance projects have been strengthened as productivity, connectivity and efficiency have improved, helping the company to grow. I also want to mention that within the company that I am currently working for, it has been beneficial since it has been possible to show clients who want to know a property and who are located a very long distance away, to be able to “visit” the place, to put it bluntly. somehow and that they can see the property without resorting to expensive trips or wasting time seeing the place and not liking it.

Positive: In my experience with this video conference platform I can say that its strong point is screen sharing, this has allowed me as a presenter to share content through the integration of Prezi with other users within a videoconference. The multiplatform is another reason why Zoom continues to attract my attention since it is accessible for Android, iOS, Desktop, Mac, web version, etc. This makes for a consistent experience for participants and presenters and there is no lack of users as it covers the video conferencing market very well. Before Zoom I have tested the quality in this case with other mobile applications with similar functions but in the end they do not convince me, they offer very little or they simply fail. Zoom has not only allowed me to stay connected in a work environment but also in family environments, giving me the possibility of using it in any circumstance that I want to connect through video calls with other people, having one more feature of not only multiplatform but also that it adapts to any person (regardless of age), topic or environment (work, family, educational). Last but not least, what made me choose this platform as the main one in video calls is the video and audio quality, there is only one small detail that I will leave within the negative points.

Negative: To begin with, Zoom has made things a lot easier for me, but there are aspects that need to be polished because, despite the fact that it is the best for me and my experience, it does not make it perfect, as well as the video and audio quality is excellent, so is consuming internet bandwidth, I mean by this that it requires a good and stable internet connection for everything to work correctly, otherwise the video begins to deteriorate to the point of being frozen as well as the audio quality begins to drop until you are inaudible to what the presenter or participants say. Continuing with the internet connection, if there are several participants using the webcam at the same time the performance of the internet connection and the equipment used in question begins to worsen, having to use only voice calls as a consequence. There is also a performance problem in the web version of Zoom, it simply does not make sense to save resources by not installing it and the web version is fatal, making it mandatory to install it in case, for example, a participant has to install it only one day. I had problems in the past with intruders within the videoconferences, just an annoyance, there should be an option that allows you to accept only those you know without much problem. I also had a synchronization problem with google calendar, also during the planned events the links were not sent but I had to manually send them by mail so that they could access. I would like it to be given as a type of configuration of some test event in order to learn more about the configuration and understand the environment well because in the past, despite the fact that I understood its basic use, I had many problems because I did not understand certain things that made me wasting time on a video conference.