User.com Reviews

Summary: Loving my user experience so far and excited to explore more about it! Their customer support is amazing too!

Positive: What I liked the most about User.com is it really saved a lot of our time because it has everything we needed. I love how we can manage a lot of aspects of our business in one tool, from marketing, organization, CRM, and a lot more!

Negative: I haven't encountered anything I don't like at this point.

Summary: My overall experience was seamless and positive. It great for multi-usage for business purposes. I liked its UI and responsive experience in managing email marketing. As a users and administrator, I highly recommend.

Positive: User.com is a great CRM and task management tool. It made us feel we are optimizing our workflow. On a broader scale, it also works fantastic on marketing. No difficulty is there, new users can start using this tool in a short period. Helps to works in increased speed.

Negative: Task automation lacks many useful features. No other cons.

Summary: User.com is ideal for small businesses. It keeps every employee on one dashboard to work collaborated. It acts as multi-functional software to minimize expenses and save time.

Positive: User.com caters to sales, marketing, management and customer support. It saves lots of time gives my teams a single piece of software where we are doing campaign management, organizing workflow, managing leads and helpdesk without implementing different tools.

Negative: For a mid-size enterprise, it's not that powerful and has less ability in campaign management.

Summary: I like being able to visualize every user engagement and lead. User.com is a great tool for many purposes, especially for marketing and lead management. Overall, I highly recommend this tool.

Positive: The ability to streamline the marketing and CRM makes User.com a must-have business tool. The lead manager and marketing planner delivers exactly we want to boost sales. Marketing automation makes it handy.

Negative: Never encountered any major negatives. It's a great tool.

Summary: User.com is excellent for everyone that is involved with Sales, marketing and Customer support. It offers polished and well-performing functions to manage with no effort.

Positive: I loved how easily user.com combines our sales, marketing, management and customer support team in one dashboard.
The integration with Slack makes it more convenient for me. It's easy to adapt this software.

Negative: There isn't anything I don't like about user.com.

Summary: I am happy with what they provide. Not only when it comes to functionalities, but also the support they give you along the way.

Positive: I like that I am able to manage a great number of marketing activities with this tool. The features are on point, the support is excellent and the ease of use is definitely a plus.

Negative: My experience with User has been great so far. They're doing an amazing job!

Summary: It helps to capture business leads using its reliable platform. It enables one hub for sales, marketing and support team to drive positive results and satisfy customers.

Positive: It helps the sales team to capture and generate a business leads in no time.
Makes business management organized and effortless.
The automated version of customer interactions.

Negative: No cons. I never encountered any problem with this platform.

Summary: It offers the best in class business automation. It gives one platform for the marketing, sales and CRM teams. Easy to use and efficient in making priority customer relationships.

Positive: It has many integration supports, my favorite is Squarespace and Zapier. Intuitive customer relationship management to communicate with clients. Helps to establish an automated marketing campaign.

Negative: It worked great for me. Nothing to share about cons.

Summary: It's a real time-saver when you have all the communication channels in one place and when you can automatize most of the marketing processes.

Positive: - User.com is all-in-one tool great to collect all data about each website visitor
- it helps you automate the segmentation and personalize communication
- I really like that I can have all in one place: emails, live chat, call center, text messages, pop-ups, push notifications and even dynamic page content
- they have a great CRM that saves time by doing all the repetitive tasks;
- report modules let you have full control over team's performance;
- thanks to this tool you can provide fast and automated support on your website;
- their support is awesome! They help to solve problems immediately.

Negative: Nothing to dislike at the moment, if something appears, I will get back to this review.

Summary: Overall, User.com enables your team to be more organized in terms of current leads, deals, and overall marketing activities.

Positive: 1. You get all the tools for your marketing needs in one place.
2. It helps our team to be more organized and user-oriented.
3. With the help of user.com, you can focus your time and resources on your customer instead of running around to find the data.

Negative: 1. It is missing the feature of searching any word by keyword in the chat.
2. It does not support plugins integration like Grammarly which can be used for a grammatically error-free chat.