Find and compare the best Artificial Intelligence software for Zendesk in 2026
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Use the comparison tool below to compare the top Artificial Intelligence software for Zendesk on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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Connect your apps to Zoho Flow to automate business workflows Smart integrations can be built to eliminate information silos within your business. Zoho Flow automates all aspects of your business, from daily tasks to detailed workflows. To ensure a continuous flow of information, connect your apps. You can automatically transfer emails, records, reports, and other information between your apps. You can create flows to accomplish routine tasks that would otherwise take up your valuable work time. Keep your eyes on the core of your business. As a team, work together to create workflows that link information across departments. Work in harmony with your colleagues and coordinate with them. Stop wasting your time and effort on complex integrations. To seamlessly integrate your applications, you can easily set up a trigger. Drag and drop actions onto our builder. Our pre-built flows make it even easier. Choose the one you like and get going right away.
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Establish a fully operational contact center from the ground up in just a few hours while integrating cloud functionalities with your existing on-premises hardware. Transition seamlessly from outdated systems to cloud solutions overnight with Ozonetel, where our product specialists will thoroughly assess your needs before suggesting a tailored solution that aligns perfectly with your business objectives. Efficiently unify and automate both digital and voice communication channels, utilizing top-rated dialers to enhance the management of inbound leads and streamline outbound campaigns. You can set up a comprehensive call management system in 24 hours or even less, offering extensive inbound, outbound, and blended call center options. At Ozonetel, we provide secure cloud communication solutions that enhance the customer experience while reducing overall costs for contact centers. Renowned for pioneering the first cloud-based customer experience platform in India, we continue to distinguish ourselves through unmatched customer support and relentless innovation in AI technology. Our commitment to excellence ensures that we remain at the forefront of the industry, constantly evolving to meet our clients' needs.
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Five9 has been focused 100% on cloud contact centre software for over a decade. Five9 is the leader in execution in the Gartner Contact Center as the Service Magic Quadrant Leaders Quadrant. This has made it the preferred solution for enterprise contact centers who need a reliable, secure, and scalable solution.
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Lokalise (Translation Management System) is a tool that allows teams to automate, manage, and effectively translate content. It was created as an alternative to expensive and outdated tools, with a clear focus removing the hassle of localization. Lokalise allows you to manage software translations for any type of software, such as mobile apps (iOS and Android), websites or digital content. Lokalise allows you to: - Translate your localization files. - Manage all of your software localization projects from one place. - Add contextual information (screenshots), to translations. You can see in real time how the translations will look in your web browser or mobile app. Lokalise translators can provide professional translations or you can use machine translation.
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Enhance your customer communication by adding a personal touch, which can significantly improve satisfaction through the use of live chat. Crisp goes beyond mere chat software by streamlining all aspects of your customer interaction into a single platform. Your customers will enjoy a fantastic experience with a collaborative inbox, allowing you to address inquiries from website visitors with ease while simultaneously cutting costs using our live chat application! Research indicates that visitors who engage through chat support are more inclined to complete a purchase. With our complimentary chat solution, you can implement automated messaging that fosters proactive customer service, transforming casual visitors into potential clients. If you believe CRM software is solely about managing contacts, it’s time to shift your perspective. Crisp CRM offers a wealth of features that extend far beyond basic functionality, providing small businesses with tools to automate mundane tasks, enabling them to secure more deals. With Crisp, you can funnel more high-quality leads into your sales pipeline efficiently and effectively. This not only enhances operational efficiency but also ensures your business is well-equipped to thrive in a competitive market.
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NiCE CXone Mpower is a comprehensive AI platform built to transform customer experience operations. It brings together automation, agentic AI, analytics, and orchestration into one unified CX solution. The platform is designed to move organizations from reactive service to proactive, AI-driven engagement. AI agents handle customer intents end to end, reducing effort for both customers and agents. NiCE synthesizes real customer conversations to identify high-impact automation opportunities. Its cloud-native architecture supports scalability, reliability, and enterprise-grade security. Businesses can integrate their existing tools using low-code and no-code capabilities. Real-time and historical insights help leaders make faster, data-driven decisions. The platform supports voice, digital, and self-service channels with AI-enhanced interactions. NiCE CXone Mpower enables organizations to deliver consistent, high-quality experiences at scale.
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Nintex Process Platform
Nintex
2 RatingsNintex Process Platform is used by enterprise organizations all over the world to automate, manage and optimize their business process. Nintex Process Platform features include process mapping, workflow automation and document generation. It also includes mobile apps, process intelligence, forms and forms generation, and forms. All of this is done with a drag and drop designer. Nintex Workflow Cloud, the latest version of Nintex Workflow Cloud, accelerates your organization's journey towards digital transformation. Put The Power of Process™ in the hands of your ops and IT professionals, process analysts, business analysts, power users, and more. Digitize forms, workflows and more. The Nintex Process Platform provides the most comprehensive platform for automation and process management. Nintex makes it easy to automate and optimize business processes. -
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Picky Assist
Picky Assist
$14 per month 2 RatingsWe know the importance of a conversation to a business. Teambox was created after extensive research on the market for similar products and services. We wanted to make sure that we covered all the bases for businesses that want to go above and beyond to provide the best customer experience and a collaboration tool for teams. Bring your entire team onto a single platform to manage customer queries in WhatsApp and Facebook Messenger. Create Departments for your team to be organized. You can also route specific chats to departments based on the context of the message or the customer attribute values, such as a user asking a question about a product to the appropriate department or user. -
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IBM watsonx Assistant
IBM
$140 per month 1 RatingIBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base. -
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Steady is an AI-powered workspace designed to simplify coordination for modern, distributed teams. It replaces meetings and manual status updates with structured async check-ins. Team members respond to short prompts about their work, priorities, and blockers. Steady then pulls in activity from connected tools to add accurate, real-time context automatically. The platform transforms this information into tailored summaries for each person. These summaries highlight progress, risks, and goals across teams without information overload. Steady helps leaders and contributors stay informed without micromanagement. By centralizing context, it eliminates scattered updates across chats, docs, and meetings. Teams regain focus and autonomy throughout the workday. The result is higher productivity, better alignment, and less burnout.
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Phrase Localization Platform
Phrase Localization Platform
$27 per month 1 RatingPhrase stands out as a frontrunner in the field of Language Intelligence, offering an enterprise platform that simplifies the automation, management, and delivery of multilingual content and experiences, which in turn aids organizations in forging stronger customer relationships and propelling business expansion. Utilized by countless international brands across a multitude of languages, Phrase enables companies to streamline their time-to-market and ensure a uniform brand presence on a global scale. The Phrase Platform integrates various features such as translation management, software localization, multimedia localization, machine translation, workflow automation, and language AI within a single cohesive environment. Teams can oversee all aspects of multilingual content—from marketing initiatives and product interfaces to applications, audio, video, and customer support—conveniently in one location. Designed specifically for large, rapidly evolving organizations, Phrase seamlessly links to the systems involved in content creation and publication. With enterprise-level capabilities and ISO 27001 certification, Phrase has earned the trust of numerous leading global brands, including Uber, AWS, Volkswagen, and Zendesk. For those interested in enhancing their multilingual content strategies, further information can be found at phrase.com. -
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Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform.
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Design your own workspace that evolves alongside your business by integrating interconnected tools without the need for coding. As your organization changes, traditional tools often fall short, leading to tedious migrations to newer solutions. This transition can be both challenging and time-consuming. Fibery offers a dynamic work management platform that grows with your company and replaces the need for multiple tools. In just minutes, you can craft a custom application tailored to your needs. Fibery is perfect for those who enjoy creative problem-solving, allowing you to design apps using types, formulas, action buttons, and various views. By linking these applications, you can establish a unified workspace that caters to every role within your organization. Visualize your workflows using Tables, Boards, Timelines, Charts, and Canvases, all while tracking everything from a single location. Engage in writing, planning, tracking, connecting, and collaborating to accomplish your goals seamlessly within one platform. Organize your tasks freely and without limitations, combining Documents, Boards, and Charts as you see fit. Collaborate in real-time on documents, allowing for comments, mentions, and even the creation of new entities directly from the text, fostering a more integrated and efficient workflow. This flexibility not only streamlines operations but also empowers teams to work more effectively together.
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UnleashX is an AI Employee platform designed for businesses where phone conversations are the primary driver of revenue, retention, and customer relationships. It lets teams deploy smart, voice-based AI Employees that engage callers naturally while handling the operational work that each interaction demands. With UnleashX, companies can put on autopilot their outbound prospecting, inbound query handling, policy renewals, scheduled follow-ups, debt collection calls, appointment confirmations, and new customer onboarding. These AI Employees never clock out, giving businesses the ability to stay responsive at scale without expanding their headcount. The platform ships with a no-code builder that puts deployment in the hands of operations teams, not developers. Each AI Employee can be configured for tone, pacing, conversation structure, and decision logic all through a simple visual interface. Under the hood, the conversational engine processes natural speech in real time, picks up on context shifts, and responds with the calm consistency of a seasoned human agent. Throughout every call, the AI Employee gathers information, resolves common queries, moves customers toward clear outcomes, and simultaneously pushes data to connected systems so nothing needs to be done manually once the call ends.
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Shelf is a secure central content library that can be used by your entire team. Shelf is a knowledge platform that offers the best search capabilities. Shelf is a knowledge base platform that helps teams become more productive and efficient through powerful search and document tag features, file sync, share, content analytics and many other features.
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UJET is a cloud-native and mobile-focused customer service platform that helps organizations make support an integral part their business by engaging customers across all channels and endpoints. We transform customer interactions by integrating channels and integrated communications, modernizing customer experience. Our tools provide multichannel support for voice, text, web, and mobile apps. Customer support should be seamless for customers. It must empower agents with the best tools and enable brands to provide the best customer support experience. Google Nest, Instacart and Postmates are among the companies that trust UJET to power customer support programs. This allows for reliability, security, and scaling across the globe.
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Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.
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Mindsay automates customer interactions using conversational automation to make them more simple and efficient. We assist customer service teams in overcoming common challenges. This allows them to automate customer inquiries, eliminate time-consuming processes, optimize their human resources, and reduce costs. We help companies develop their customer service automation strategy. This allows for maximum automation of customer interactions while maintaining a low total cost of ownership.
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altaFlow is an innovative automation platform that prioritizes documents and requires no coding, aiming to enhance and manage document-focused business processes by integrating document creation, intelligent forms, electronic signatures, and workflow automation into one cohesive solution. This platform empowers businesses to convert traditional static documents into dynamic, self-executing workflows that link individuals, data, and systems across various applications, including CRM and ERP solutions. With a user-friendly drag-and-drop interface, users can design tailored workflows that automate tasks like contract creation, approvals, invoicing, onboarding, and quoting, all without the need for programming knowledge. It boasts advanced document generation capabilities that extract data from connected systems to maintain precision, alongside web-based forms that efficiently gather data and initiate workflows as soon as they are submitted. Furthermore, automation bots are included to verify data, issue reminders, and facilitate the movement of documents across different systems, thus minimizing manual transfers and expediting processes. Overall, altaFlow stands out as a comprehensive solution for organizations seeking to optimize their document workflows and improve operational efficiency.
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Flow XO is an advanced automation tool designed to enable users to effortlessly create impressive chatbots that facilitate communication and engagement with customers across various websites, applications, and social media platforms. A chatbot serves as a software application capable of simulating natural conversations with humans, allowing users to interact without the sensation of conversing with a machine. While it’s important for a chatbot to maintain its identity as a program, it should also emulate human-like interactions. Acting as a welcoming point for businesses, chatbots provide an easy and approachable method for customers to pose simple inquiries or relay information, eliminating the need for them to sift through website details or fill out conventional online forms. The potential applications of chatbots are vast and diverse. Clients of Flow XO have successfully created numerous chatbots to handle a variety of tasks, enhancing their ability to connect with their clientele effectively and efficiently. Additionally, these chatbots can be programmed to learn from interactions, further improving their performance over time.
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Create intricate automations at lightning speed, eliminating the hassle of dealing with APIs. The tedious hours spent navigating through a tangled web of scripts are now behind you. Utilize JavaScript for enhanced flexibility while relying on the intuitive UI for everything else. n8n empowers you to establish adaptable workflows that prioritize comprehensive data integration. Additionally, with shareable templates and an easy-to-navigate interface, team members with less technical expertise can also contribute and collaborate effectively. Unlike many other tools, complexity won’t hinder your creativity, allowing you to construct anything your imagination conjures—without worrying about expenses. Effortlessly connect APIs using no-code solutions for simple task automation, or delve into vanilla JavaScript for sophisticated data manipulation. You can set up multiple triggers, branch out, merge workflows, and even pause processes to await external events. Seamlessly interact with any API or service through custom HTTP requests, and safeguard live workflows by maintaining distinct development and production environments with separate authentication credentials. Embrace the freedom to innovate without limits.
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Amazon Q offers rapid and pertinent responses to urgent inquiries, assists in problem-solving, helps generate content, and facilitates actions by leveraging the data and expertise embedded within your organization's information systems, code, and repositories. Engaging with Amazon Q allows users to receive instant, relevant insights and guidance, thereby enhancing productivity, expediting decision-making processes, and fostering creativity and innovation within the workplace. By integrating with company data and systems through over 40 built-in connectors, Amazon Q can be customized to suit specific business needs. Professionals across various roles—such as marketers, project managers, and sales personnel—can engage in personalized discussions, address challenges, create content, and perform a variety of tasks. Additionally, Amazon Q understands the systems it can access, enabling users to pose intricate, detailed queries and receive customized responses that are restricted to the information they are permitted to view, ultimately enhancing both efficiency and security in the decision-making process.
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AIssist.io
Aissist.io
$0.12 per interaction 1 RatingAissist.io introduces a Hybrid AI Workforce that completes work from start to finish. Digital Agents function inside the platforms your team already uses and take over repetitive tasks such as tagging, summarizing conversations, routing issues, responding and updating internal systems. Companies adopt Aissist to scale sales, support and operations without adding more headcount. Customers report 83% automation, 2x performance at 50% cost and a 4.8+ CSAT when Digital Agents handle routine workload. Setup is fast because Aissist learns directly from your conversations, documents and product knowledge. Aissist understands text, image, video and voice input, integrates with any backend system through public APIs and works across chat, email, SMS, social channels and WhatsApp. Teams stay focused on important work while Aissist handles busywork. -
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Gobii is a cloud-based service that allows users to deploy fully managed browser automation agents through an API, facilitating the automation of web research, form submissions, data extraction, and complex workflows on a large scale. These agents function like perpetual employees, capable of navigating websites—even those without APIs—managing dynamic content, executing JavaScript, and automatically rotating proxies when necessary. Users have the ability to create these agents, assign them specific prompts or tasks, and obtain structured JSON outputs or real-time previews of the agents' browser activities. Gobii also accommodates both synchronous and asynchronous task execution, offers secret management for sensitive information like login credentials, and ensures output validation through schema enforcement. Furthermore, it integrates with widely used programming languages such as Python and Node.js for easy implementation. The platform places a strong emphasis on scalability, allowing for the execution of hundreds of tasks simultaneously, while also providing enterprise-level security features like audit logs, proxy management, and comprehensive task oversight. As a result, developers benefit from a streamlined experience that makes it easier to integrate complex automation into their workflows.
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Naive is an innovative platform powered by AI that functions as an independent business runtime, allowing users to establish and manage an entire enterprise through a streamlined chat interface. To get started, users simply articulate their business concept, and the system promptly creates a virtual “headquarters,” deploys AI agents, and launches essential business operations such as initiating marketing campaigns, developing applications, and overseeing daily activities. These AI agents serve as self-sufficient employees, executing various tasks in areas like sales, marketing, customer support, and engineering, which enables companies to operate without conventional workforce structures. Users benefit from a centralized dashboard that provides real-time insights into activities, including marketing outreach, content creation, customer engagement, and product development, all efficiently managed by the agents working in concert. This seamless integration of AI into business processes not only enhances productivity but also offers a novel approach to entrepreneurship.
