Picky Assist Description

We know the importance of a conversation to a business. Teambox was created after extensive research on the market for similar products and services. We wanted to make sure that we covered all the bases for businesses that want to go above and beyond to provide the best customer experience and a collaboration tool for teams. Bring your entire team onto a single platform to manage customer queries in WhatsApp and Facebook Messenger. Create Departments for your team to be organized. You can also route specific chats to departments based on the context of the message or the customer attribute values, such as a user asking a question about a product to the appropriate department or user.

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Pricing

Pricing Starts At:
$14 per month

Integrations

View Integrations

Reviews - 1 Verified Review

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Company Details

Company:
Picky Assist
Year Founded:
2018
Headquarters:
United States
Website:
pickyassist.com
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Media

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Product Details

Platforms
SaaS
Android
Type of Training
Documentation
Videos
Customer Support
Phone Support
Online

Picky Assist Features and Options

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

WhatsApp Marketing Software

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Picky Assist Lists

Picky Assist User Reviews

Write a Review
  • Name: Rahul P.
    Job Title: Marketing
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Picky Assist is a Scam – Avoid at All Costs!

    Date: Jun 12 2024

    Summary: I had high hopes for Picky Assist, but my experience has been a total disaster. From the beginning, the user interface was terrible – outdated, confusing, and frustrating to use. Despite my best efforts, the entire software eventually stopped working completely, making it utterly useless.

    The worst part of this experience was the customer service. When I contacted Anil, the supposed support person, I was met with nothing but excuses and refusal to issue a refund. It's clear to me now that this company is just out to scam people. They take your money and run, without providing a functional product or any real support.

    Do yourself a favor and stay away from Picky Assist. They are scammers who offer a bad product and even worse customer service. Don't make the same mistake I did!

    Positive: Absolutely nothing. The UI is very bad. App is always glitchy. the support is non-existent. Do not take their service.

    Negative: Scam: The overall experience feels like a deliberate scam – taking money without delivering a functional product or proper support.

    Terrible User Interface: The UI is outdated, clunky, and difficult to navigate, making the software frustrating to use.

    Unreliable Software: The software stopped working entirely, rendering it completely useless.

    Poor Customer Support: Reaching out for help was a nightmare. The contact person, Anil, was unhelpful and dismissive.

    Read More...
    Picky Assist Company Response
    Date: Aug 29 2024
    Thank you for your feedback. We value our customers' opinions and strive to improve our services based on them. We noticed that you have been using our services for a year, paying monthly for 12 months. It's surprising to hear that you did not receive services or support during this period, especially since our records indicate continuous usage. Given the consistent warnings and disclaimers regarding the stability of WhatsApp web automation, it's clear you were aware of its limitations from the beginning. We find your claim about not receiving services or support difficult to understand. Any downtime experienced was due to changes made by WhatsApp to their web login process, which we communicated to you via banners on our portal. Additionally, we offered an upgrade to the WhatsApp Business API and provided options to resume services and utilize any unused validity or wallet balance once the service was restored. Our non-refund policy is clearly stated on our website and portal. For reference, you can review our terms of service here. We regret that you faced issues but would appreciate more details to better understand and address your concerns. We are here to assist you and hope to resolve this matter amicably. Best Regards Picky Assist Team
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