Best AI Productivity Tools for Zendesk

Bring your next big idea to life with a prompt, a chat, and a click. Meet Miro Assist. Unlock fresh perspectives and move forward seamlessly. Rapidly explore new topics and keep teams aligned with AI-driven mind mapping and diagramming.

Revolutionize Your Support Team with Seamless Automation Are repetitive tasks holding back your support team? QueryPal enables support teams to provide outstanding service by automating ticket responses, allowing more time for complex issues that need human attention. With AI-powered workflows, you can cut down on response times, boost efficiency, and deliver accurate, reliable support. From managing routine inquiries to handling large volumes of requests, your team can stay focused on what truly matters—keeping your customers satisfied. Faster Solutions: Speed up issue resolution by automating replies to common tickets and questions. Consistency & Precision: Ensure every interaction is consistently detailed, minimizing errors. Boosted Productivity: Let your team concentrate on complex or urgent matters by automating routine tasks.

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

Grammarly's AI-powered assistant for writing will help you write bold, clear, and error-free. Grammarly organizes your feedback by theme so that you can see how each change will improve your message's understanding. Grammarly will offer you corrections while you write on Gmail and Twitter, LinkedIn, or any other site. Grammarly can help you correct grammar, spelling, style, and tone errors. Grammarly is free to use. Grammarly Business allows your entire team to create credible, error-free writing that will make your business stand out. Every email, every web page, and every social media post will make an impression on your customers. Grammarly makes it easy to ensure that your message leaves a lasting impression. Grammarly Business goes beyond just writing mechanics to deliver high-quality writing. Grammarly Business offers real-time suggestions to improve readability.

ClickUp is the future for work. It provides tasks, documents, goals, and much more. In today's workplace, data silos and duplicate spending are unacceptable. ClickUp unites all your work in one place. It can replace all of them with one app. ClickUp can be customized for any size team, whether you're working on sprints or proofing ads. ClickUp AI is an AI-powered writing assistant that can help you with a variety of tasks, including summarizing text, generating ideas, and writing different kinds of creative content. ClickUp is a fully customizable and exclusive platform that can be used by teams of any size and industry. It is a must-have tool for any team who wants to manage all aspects of design and development from one place. The platform allows for deep modularity through add-ons called "ClickApps", which allow for rich customization for each team. ClickUp allows for the creation of custom views that can be saved and shared with anyone. It also has proprietary features like Assigned Comments, LineUp™ and Box view which allow for unprecedented management of people.

Levity is a no-code platform for creating custom AI models that take daily, repetitive tasks off your shoulders. Levity allows you to train AI models on documents, free text or images without writing any code. Build intelligent automations into existing workflows and connect them to the tools you already use. The platform is designed in a non-technical way, so everybody can start building within minutes and set up powerful automations without waiting for developer resources. If you struggle with daily tedious tasks that rule-based automation just can't handle, Levity is the quickest way to finally let machines handle them. Check out Levity's extensive library of templates for common use-cases such as sentiment analysis, customer support or document classification to get started within minutes. Add your custom data to further tailor the AI to your specific needs and only stay in the loop for difficult cases, so the AI can learn along the way.

Copilot.live helps businesses automate lead capture, support, and more with AI-driven, personalized interactions. Ideal startups & enterprises in ecommerce, SaaS, education, service teams, and more. With Copilot.live, you can automate key customer journeys such as: - Lead capture and qualification - Demo and meeting scheduling - Multilingual customer support - Order tracking and status updates - FAQ and knowledge base assistance

Kore.ai enables enterprises worldwide to harness the power of AI for automation, efficiency, and customer engagement through its advanced AI agent platform and no-code development tools. Specializing in AI-powered work automation, process optimization, and intelligent service solutions, Kore.ai provides businesses with scalable, customizable technology to accelerate digital transformation. The company takes a model-agnostic approach, offering flexibility across various data sources, cloud environments, and applications to meet diverse enterprise needs. With a strong track record, Kore.ai is trusted by over 500 partners and 400 Fortune 2000 companies to drive their AI strategies and innovation. Recognized as an industry leader with an extensive patent portfolio, it continues to push the boundaries of AI-driven solutions. Headquartered in Orlando, Kore.ai maintains a global presence with offices in India, the UK, the Middle East, Japan, South Korea, and Europe, ensuring comprehensive support for its customers. Through cutting-edge AI advancements, Kore.ai is shaping the future of enterprise automation and intelligent customer interactions.

Teleporting data between tabs allows you to speed up repetitive tasks. You can quickly create sheets, messages, forms and other data without having to copy-and-paste between tabs. On average, magic users save 7 hours per week! You can increase your productivity at places you already work like Salesforce, Zendesk and Gmail, LinkedIn or Yelp. Magical does not rely on complex workflow builders, APIs, integrations, or APIs. Start automating your workflow right away by downloading the software. One click to move data from open tabs to Google Sheets! There's no need to toggle between tabs or make copy-paste mistakes. Never repeat the same thing twice. Summon commonly used text to automatically populate the recipient's personal details. Instantly autofill form fields. Instantly create new records in any department, including internal sales, customer service or applicant tracking software.

Becoming an email pro will allow you to focus on the things that matter: your product, team and life. AI, pre-filled templates, and automation tools can help you avoid repetitive tasks such as answering FAQs or sending out follow-up emails. Build a stronger company by increasing the chances of closing more sales, and providing world-class support to your customers. Save money by using an all-in one solution. Avoid using multiple tools which slow down Gmail's performance and growth. Let AI do all the work so you can write emails within seconds and get things done quicker by summarizing endless emails. Avoid emailing back and forth to find the best time for a conference call. Send a link to your schedule or add a button in your email signature.

Relay automates your work more than any other tool, combining AI assistance with human-in-the loop collaboration and a multi-player experience. No prompts required. Create content for templated emails, extract information from emails, summarize user feedback and classify customer service tickets. Some workflows should not be 100% automated. You need a person in the loop. Relay makes it simple to involve your team whenever you need to. Approve critical automations before they run, review the AI's work, and add a personalized touch to outgoing communication.

Amazon Q can provide you with fast, relevant answers for pressing questions, solve issues, generate content and take action using the data and expertise in your company's code, enterprise systems, and information repositories. Amazon Q provides you with immediate, relevant advice and information to help streamline tasks and speed up decision-making. It can also help spark creativity and innovative thinking at work. Amazon Q can be customized to your business using more than 40 connectors. Business users, such as marketers, project managers, program managers, sales representatives, and others, can have tailored conversations, solve issues, generate content, and take actions. Amazon Q knows which systems it can access so that users can ask specific, nuanced queries and receive tailored results with only the information they have been authorized to see.

Curiosity, a powerful app for searching, allows you to search all of your files, emails and apps in one place. It eliminates the need to perform multiple searches, saving time and increasing productivity. Curiosity allows you to quickly find the information you need in any folder, email or cloud app, such as Google Drive or Notion. It can search inside images, files, and scans. You can also use the AI Assistant to talk to your files and auto-reply emails, ask questions, summarize meeting, and more. The app can also be used as a launcher. You can use it to open programs, join online meetings, search the history of your clipboard, or call up AI Assistant. Fast and easy.

Cassidy integrates securely with your tools and leverages company knowledge to automate tasks such as customer support, lead qualification, processing RFPs, and more. Connect your company's data and knowledge with AI to answer employee questions, receive updates on projects, reply to customers faster and more. Always accurate and on brand. Cassidy's Knowledge Base is a reliable source of verified and cited data from your own company's knowledge. Your employees will have instant access to current information, as your company's knowledge is centralized and synchronized in real-time. By leveraging your unique business context, you can enable your AI to complete the most complex workflows.

Onyx is a free open-source AI platform that integrates seamlessly into your company's applications, documents, and personnel to enhance productivity. It allows users to search across all team applications and AI assistants powered with your organization's knowledge are accessible directly within your workflow. Open-source APIs allow developers to create custom workflows and AI applications that are tailored to their specific needs. Onyx can connect to over 40 applications including Asana Google Drive Slack Zendesk and Zendesk. This ensures real-time synchronization of documents. The platform can be deployed in a variety of environments, including fully air-gapped configurations within your Virtual Private Cloud or on-premise. This ensures data security by preventing the information from leaving your deployment. The permissions at the document level are automatically inherited by connected sources.

Needle is an AI-powered platform that allows you to quickly discover information across all of your data sources. Needle allows you to perform organization-wide search and get answers instantly. This reduces context-switching, interruptions, and interruptions. The platform supports more than 10 native integrations including Google Drive and OneDrive, Jira and Dropbox, Confluence, Google Mail Zendesk, Slack Notion, HubSpot and Airtable. You can connect your data with just a few simple clicks, without any technical knowledge. Needle offers enterprise-ready AI with references from connected data, AI-powered automation of workflows through natural language prompts and straightforward but powerful access control.

Glean was founded by ex-Google search engineers. It uses context, language and behavior to understand other people's relationships to provide personalized answers to your questions. Glean learns the language of your company and trains to improve its search performance. Glean uncovers insights you didn't know existed and connects you with people who can help. Everyone is on the same page, and can focus on what they need. Quick setup. Instant performance. Start in less than two hours Glean searches your company's collective knowledge to find your content. There's no need to remember what or whereabouts things are. Find out who people are and what they're doing to help others.

It is crucial for teams to be able to quickly access customer-related data from one place. Sense allows you to connect all your customer support platforms. All customer support data across all apps will be automatically categorized, tagged, and interconnected with Sense. A document or help article can be more than one thing. Sense will search across all services in your team and locate related discussions and resources for any type of source that you need to support your customers. Don't worry if you miss important information for customers or projects. Sense will give you your own spot that contains the information you need, mentions and emails to which you should pay attention, upcoming meetings and tasks, and many other things.

Use AI to find answers to your questions in your documents. We can search relevant documents without a perfect keyword match, summarize key takeaways specific to your questions, and extract key data from the document. Asking questions about your documents in a conversational manner is a great way to get the most out of them. Don't limit yourself to a simple keyword search. We search all documents in your company to provide the answers your teams need to continue running. Create a shareable URL and share it with employees, or embed Corpora Chatbot on your website. Your sharing link can be used by people to ask questions about your PDFs. Data comes from a variety of sources. We've built connectors that connect to your data sources, such as Salesforce Slack, and others. Corpora transforms your data into a single intelligent knowledge base.

Noah is your AI assistant. Ask Noah to answer questions or summarize content, draft an email, and more. We follow best industry practices in order to protect your data. All data is encrypted in transit and at rest, and none of your data will be used to train AI models. SOC 2 compliant data centers are located in the US.

Create custom tools that can do anything using integrated artificial intelligence. Assign agents to tasks and identify latent details in your work. Draw connections between latent details in images and documents. Agents like data analysis, content creation and research can be used to perform tasks in the background. Sune's powerful tool-builder allows you to quickly convert multi-step workflows. Multistep automation can be built to speed up any workflow - even those that require context. Sune makes automating a task just as simple as doing it for the first. Automations can access your workspace so even knowledge work is automatable. You can create complex automations using natural language and refine them as needed with a node editor. You can now change the file name, modify the columns in sheets and remove intermediaries from your automations.

Import data from Shopify, Salesforce HubSpot Google Analytics, Quickbooks Zendesk Stripe and more than 500 other systems with a single click. Combine Shopify data with Facebook ads. Or combine data from invoices, timesheets and deals. You can create your dashboard in any combination. Our AI will answer any question based on the data you provide. Using our Chrome plugin, you can work in Google Sheets or the Conduit app. You can also use it within your SaaS application. Your co-pilot can watch your numbers and ping you if needed. Conduit can pull information from many different sources. You can combine campaign data from your various ad channels to create a single dataset. This will allow you to search for the most effective campaigns across different platforms without having to switch between dashboards.

Ayraa’s browser extension adds search and answer functionality to your everyday web browsing. Reddit threads that are too long, Wikipedia articles or research pages? Ayraa will summarize the page for you and answer any questions you may have. This will save you the time of reading the whole document. You can also save important pages to your knowledge database to be included in future searches - very handy when conducting extensive and focused research. Ayraa’s iOS and Android apps let you access your second brain, or organizational memory, from anywhere. Notifications will be sent to your pocket in real-time. You can also access the entire power of search and query in a byte format on your phone.

Jigso aggregates all of your organization's data and apps, and then presents the information and actions you need. We are tired of the constant stream of notifications that bombard us via emails, texts, and apps. Most of them don't require our attention. It's mostly noise and very little signal. We decided to change it. Jigso is designed to ensure that you only receive the information you need. The "cue" is more than a notification. It lets you know that this is something that really needs your attention.