Best AI Agent Builders for Zendesk

The Jotform AI Agent Builder is an innovative platform that empowers businesses to design and tailor AI-driven customer service representatives without requiring any programming skills. This versatile tool allows organizations to easily create AI agents capable of performing various tasks such as guiding users through forms, responding to common inquiries, scheduling appointments, and automating email communications. These AI agents can be utilized across multiple communication platforms, including phone systems, chat interfaces, and messaging applications like WhatsApp and Messenger. The Jotform AI Agent Builder offers extensive customization capabilities, allowing businesses to modify the agent's tone, personality, and visual style to reflect their brand identity. With support for multiple languages and round-the-clock availability, these AI agents enhance operational efficiency, shorten response times, and boost overall customer satisfaction.

StackAI is an enterprise AI automation platform that allows organizations to build end-to-end internal tools and processes with AI agents. It ensures every workflow is secure, compliant, and governed, so teams can automate complex processes without heavy engineering. With a visual workflow builder and multi-agent orchestration, StackAI enables full automation from knowledge retrieval to approvals and reporting. Enterprise data sources like SharePoint, Confluence, Notion, Google Drive, and internal databases can be connected with versioning, citations, and access controls to protect sensitive information. AI agents can be deployed as chat assistants, advanced forms, or APIs integrated into Slack, Teams, Salesforce, HubSpot, ServiceNow, or custom apps. Security is built in with SSO (Okta, Azure AD, Google), RBAC, audit logs, PII masking, and data residency. Analytics and cost governance let teams track performance, while evaluations and guardrails ensure reliability before production. StackAI also offers model flexibility, routing tasks across OpenAI, Anthropic, Google, or local LLMs with fine-grained controls for accuracy. A template library accelerates adoption with ready-to-use workflows like Contract Analyzer, Support Desk AI Assistant, RFP Response Builder, and Investment Memo Generator. By consolidating fragmented processes into secure, AI-powered workflows, StackAI reduces manual work, speeds decision-making, and empowers teams to build trusted automation at scale.

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. Visit box.com to learn more

Zapier is a comprehensive AI automation platform that helps organizations transform how work gets done. It allows teams to connect AI tools with everyday apps to automate workflows end to end. Zapier supports AI workflows, custom agents, chatbots, forms, and data tables in one unified system. With over 8,000 integrations, it eliminates manual handoffs between tools and teams. Built-in AI assistance helps users design automations quickly without technical complexity. Zapier enables teams to deploy AI agents that work continuously, even outside business hours. The platform offers full visibility into automation activity with audit logs and analytics. Enterprise-grade security and compliance ensure safe AI adoption at scale. Zapier is used across departments including marketing, sales, IT, and operations. It helps teams save time, reduce costs, and scale productivity with confidence.

Intercom is a leading AI-driven customer service platform that empowers businesses to provide tailored and effective support through various communication channels. Established in 2011, this company boasts an extensive array of tools, such as the Fin AI Agent, which delivers prompt and precise responses to customer questions around the clock. Additionally, Intercom's platform includes AI Copilot, which aids support agents by offering real-time solutions, and AI Analyst, which delivers valuable insights and suggestions for those in leadership roles within customer support. With over 25,000 organizations worldwide, including notable names like Atlassian, Amazon, and Microsoft, Intercom handles more than 500 million messages monthly, significantly improving customer interactions and operational efficiency. Based in San Francisco, with additional offices in Chicago, Dublin, Sydney, and London, Intercom is committed to continuously advancing the customer service landscape while adapting to the evolving needs of its clients. Their focus on innovation ensures that they remain at the forefront of the industry.

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

Create intricate automations at lightning speed, eliminating the hassle of dealing with APIs. The tedious hours spent navigating through a tangled web of scripts are now behind you. Utilize JavaScript for enhanced flexibility while relying on the intuitive UI for everything else. n8n empowers you to establish adaptable workflows that prioritize comprehensive data integration. Additionally, with shareable templates and an easy-to-navigate interface, team members with less technical expertise can also contribute and collaborate effectively. Unlike many other tools, complexity won’t hinder your creativity, allowing you to construct anything your imagination conjures—without worrying about expenses. Effortlessly connect APIs using no-code solutions for simple task automation, or delve into vanilla JavaScript for sophisticated data manipulation. You can set up multiple triggers, branch out, merge workflows, and even pause processes to await external events. Seamlessly interact with any API or service through custom HTTP requests, and safeguard live workflows by maintaining distinct development and production environments with separate authentication credentials. Embrace the freedom to innovate without limits.

Gobii is a cloud-based service that allows users to deploy fully managed browser automation agents through an API, facilitating the automation of web research, form submissions, data extraction, and complex workflows on a large scale. These agents function like perpetual employees, capable of navigating websites—even those without APIs—managing dynamic content, executing JavaScript, and automatically rotating proxies when necessary. Users have the ability to create these agents, assign them specific prompts or tasks, and obtain structured JSON outputs or real-time previews of the agents' browser activities. Gobii also accommodates both synchronous and asynchronous task execution, offers secret management for sensitive information like login credentials, and ensures output validation through schema enforcement. Furthermore, it integrates with widely used programming languages such as Python and Node.js for easy implementation. The platform places a strong emphasis on scalability, allowing for the execution of hundreds of tasks simultaneously, while also providing enterprise-level security features like audit logs, proxy management, and comprehensive task oversight. As a result, developers benefit from a streamlined experience that makes it easier to integrate complex automation into their workflows.

Naive is an innovative platform powered by AI that functions as an independent business runtime, allowing users to establish and manage an entire enterprise through a streamlined chat interface. To get started, users simply articulate their business concept, and the system promptly creates a virtual “headquarters,” deploys AI agents, and launches essential business operations such as initiating marketing campaigns, developing applications, and overseeing daily activities. These AI agents serve as self-sufficient employees, executing various tasks in areas like sales, marketing, customer support, and engineering, which enables companies to operate without conventional workforce structures. Users benefit from a centralized dashboard that provides real-time insights into activities, including marketing outreach, content creation, customer engagement, and product development, all efficiently managed by the agents working in concert. This seamless integration of AI into business processes not only enhances productivity but also offers a novel approach to entrepreneurship.

Kore.ai enables enterprises worldwide to harness the power of AI for automation, efficiency, and customer engagement through its advanced AI agent platform and no-code development tools. Specializing in AI-powered work automation, process optimization, and intelligent service solutions, Kore.ai provides businesses with scalable, customizable technology to accelerate digital transformation. The company takes a model-agnostic approach, offering flexibility across various data sources, cloud environments, and applications to meet diverse enterprise needs. With a strong track record, Kore.ai is trusted by over 500 partners and 400 Fortune 2000 companies to drive their AI strategies and innovation. Recognized as an industry leader with an extensive patent portfolio, it continues to push the boundaries of AI-driven solutions. Headquartered in Orlando, Kore.ai maintains a global presence with offices in India, the UK, the Middle East, Japan, South Korea, and Europe, ensuring comprehensive support for its customers. Through cutting-edge AI advancements, Kore.ai is shaping the future of enterprise automation and intelligent customer interactions.

Agent.ai serves as a dynamic professional network and marketplace designed specifically for AI agents, providing a venue where users can easily discover, interact with, and hire AI agents for a variety of tasks. This platform functions as a central hub for both individuals and businesses looking to seamlessly incorporate AI agents into their operations, whether for automation, data analysis, or other specialized functions. Users can browse an extensive selection of AI agents customized for diverse needs and sectors, simplifying the process of finding suitable AI solutions for numerous applications. With a focus on building a community of AI practitioners and enthusiasts, Agent.ai encourages networking, collaboration, and the advancement of AI-driven automation technologies. Furthermore, the platform is committed to facilitating knowledge sharing and innovation within the AI landscape.

Boomi's iPaaS platform empowers businesses to integrate, automate, and manage their data and workflows across multiple applications and systems. By leveraging AI agents, Boomi automates complex processes, improving speed and reducing errors. With a user-friendly interface and a library of pre-built connectors, the platform simplifies the integration of applications such as Salesforce, SAP, and AWS. Boomi helps organizations unlock their full potential by enabling rapid digital transformation, secure data management, and optimized business operations. Boomi Agentstudio is the solution for managing AI agents at scale, offering businesses a centralized platform to design, monitor, and deploy agents effectively. It includes powerful tools such as Agent Garden for lifecycle management, Agent Control Tower for visibility and governance, and AI-powered workflows that integrate seamlessly with other business systems. By providing easy-to-use tools for AI agent orchestration, Boomi allows organizations to achieve efficient, compliant automation while reducing operational complexities, all within a secure environment.

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

Latitude is a comprehensive platform for prompt engineering, helping product teams design, test, and optimize AI prompts for large language models (LLMs). It provides a suite of tools for importing, refining, and evaluating prompts using real-time data and synthetic datasets. The platform integrates with production environments to allow seamless deployment of new prompts, with advanced features like automatic prompt refinement and dataset management. Latitude’s ability to handle evaluations and provide observability makes it a key tool for organizations seeking to improve AI performance and operational efficiency.

Introducing a remarkably swift neural engine designed for the future of customer support and software development. This innovative solution harnesses the capabilities of LLMs and advanced analytics to transform your engagement with customers. It features automated routing, collaboration, and triaging mechanisms that address customer needs instantly. Enhance your support team’s efficiency and minimize incoming inquiries using cutting-edge AI technology. Additionally, it bridges development teams with customer experiences to ensure their impact is felt across the board. By effectively triaging customer feedback, you’ll receive actionable insights for product improvements. This collaborative environment fosters software development and customer support in unison. With features like live chat, ticket management, and engineering issue tracking all in one location, it streamlines communication and problem resolution. Tailor your platform to meet specific requirements through customizable objects, views, and additional options. Expand your capabilities using APIs and webhooks, enabling you to build, test, deploy, and release your own automated solutions. You’ll have the ability to map work, customer interactions, and product data seamlessly within a single system. This modern infrastructure supports cloud-native scalability, accommodating millions of users efficiently. It delivers consumer-grade, real-time experiences through text, audio, and video formats while maintaining enterprise-level security and compliance standards. As a result, businesses can confidently engage with their customers while innovating and adapting to their needs in a dynamic market.

Runbear empowers teams to rapidly build AI-powered agents without any coding, seamlessly integrating them into widely used communication platforms such as Slack, Teams, Discord, and HubSpot. The platform enables users to deploy specialized AI assistants connected to models like OpenAI, Claude, and Gemini, enhanced by integrations with knowledge sources including Google Drive, Notion, and Confluence to keep content updated automatically. Runbear’s flexible multi-agent management lets organizations customize AI experiences for different teams, improving productivity and collaboration across departments. Key features include automating meeting prep, generating PRDs from Slack threads, querying databases with natural language, and triggering workflow automation through Zapier—all directly from chat environments. The product is designed to simplify complex workflows by reducing repetitive tasks and providing instant, context-aware AI responses to common questions. Companies across various industries praise Runbear for its intuitive interface, seamless setup, and transformative impact on team communication and efficiency. Additionally, Runbear supports compliance with enterprise-grade security standards such as SOC2. This makes it a reliable choice for businesses looking to incorporate AI assistants while maintaining data integrity and privacy.

Latenode combines no-code ease, full-code capabilities, and AI-driven insights to facilitate seamless interactions among services equipped with APIs. You can choose to utilize no-code nodes or opt to write your custom code for more tailored solutions. Instead of dedicating time to sift through API documentation, you can simply articulate your needs to the AI assistant and receive pre-built code tailored to your request. This robust data platform is crafted to streamline the integration of diverse marketing tools, providing a cohesive system that minimizes data inconsistencies and boosts operational productivity through effortless integration. With readily available connectors for widely-used SaaS applications or the option to create personalized code, users have the flexibility they need. You can easily send notifications through Slack to your team while also sending email confirmations to clients. Additionally, the platform allows for conditional logic to intelligently manage your scripts based on incoming data, enhancing the overall functionality. With a comprehensive cloud-based API creation toolkit, you can design workflows that connect any applications seamlessly, ensuring a more efficient process overall. By leveraging these capabilities, teams can maximize their productivity and streamline their communication efforts.

Easily drag, drop, and implement tailor-made tools that suit your business requirements. Utilize the contributions of our community through ready-made workflows to enhance your productivity. Enrich your workspace with our expanding collection of nodes, opening up a myriad of opportunities. Seamlessly transfer data from point A to point Z using intuitive drag-and-click connections. Identify workflows that are tedious or repetitive as prime candidates for automation. Gumloop is designed to cater to a wide range of data processing tasks, encouraging you to unleash your creativity. Our advanced automation builder provides the capability for intricate automation, surpassing the capabilities of current solutions and integrating AI at its foundation. Our goal is not merely to optimize your workflow but to entirely transform it. You can invite colleagues to join a Workspace or simply share the URL to your automation with them. Streamline your intricate business processes effortlessly, without the need for any coding skills. For instance, just provide a link to a home listing, and the AI will automatically retrieve essential information such as pricing, address, and additional details, making your tasks even simpler. Additionally, the platform allows for real-time collaboration, enhancing team efficiency and fostering innovation.

Activepieces is an intuitive, open-source automation platform that enables teams to build powerful AI-driven workflows without any coding. With 280+ pre-built automation pieces (MCPs), users can easily integrate various applications, streamline repetitive tasks, and automate business processes. The platform offers no-code tools for creating chat interfaces, automating approvals, and generating AI-powered agents. Whether for small businesses or large corporations, Activepieces supports decentralized innovation and seamless collaboration, empowering teams to automate daily operations, improve productivity, and unlock the full potential of AI in their workflows.

VoltAgent is a versatile open-source framework for TypeScript that empowers developers to create, tailor, and manage AI agents with unparalleled control, speed, and an exceptional developer experience. This framework equips users with a comprehensive set of tools designed for enterprise-grade AI agents, enabling the creation of production-ready solutions with cohesive APIs, utilities, and memory capabilities. One of its key features is tool calling, which allows agents to execute functions, communicate with various systems, and carry out specific actions. VoltAgent streamlines the process of switching between different AI service providers through a unified API, needing only a minor code modification. It also incorporates dynamic prompting, facilitating experimentation, fine-tuning, and the iterative development of AI prompts within a cohesive environment. Additionally, its persistent memory feature enables agents to save and retrieve past interactions, thereby improving their intelligence and contextual understanding. Beyond these capabilities, VoltAgent enhances collaborative efforts by employing supervisor agent orchestration, which enables the construction of robust multi-agent systems coordinated by a central supervisor agent managing specialized agents. This orchestration not only boosts efficiency but also allows for the creation of intricate workflows tailored to specific application needs.

Shipable is an innovative no-code platform that empowers agencies and consultants to effortlessly create, tailor, and launch production-ready AI assistants for various applications such as support, sales, onboarding, and lead generation across chat, voice, and integrated app settings. It simplifies the development of sophisticated, multilingual workflows by integrating system prompts, app connections (like email, CRM, and internal tools), and payments or domain embedding within an intuitive visual builder, eliminating the need for programming expertise. Agency teams can now generate lead-generation bots in mere minutes—a task that previously required days and multiple tools—by easily cloning and adjusting existing templates. Furthermore, with features that support customer-facing voice interactions, including in Arabic, Shipable caters to everyone from individual operators to larger studios, providing effective, secure, and revenue-enhancing AI solutions while minimizing overhead and engineering demands. This platform not only streamlines the process of AI assistant creation but also significantly enhances productivity and efficiency within various business operations.

Portia AI is an open-source developer framework that includes optional cloud services, enabling teams to quickly create, deploy, and oversee stateful, authenticated AI agents while maintaining full visibility and control over the process. Developers initiate the process by using the SDK to generate clear, organized multi-step "plans" that integrate LLM reasoning with various tool calls, executing these plans incrementally and enhancing the plan state at each step, while also allowing for pauses to seek clarifications, whether from human users or machine inputs, when authentication or additional information is necessary. With its cohesive authentication framework and an easily customizable tool catalog, Portia automatically manages the credentials and permissions needed for remote API and MCP tool calls. Furthermore, the accompanying cloud solution provides persistent storage for plan execution states, historical log tracking, telemetry dashboards, and managed scaling, ensuring that production deployments remain dependable, traceable, and compliant with regulatory standards. This comprehensive approach not only simplifies the development process but also enhances the overall efficiency and effectiveness of AI agent deployments.

Release0 is an intuitive no-code conversational AI platform that enables companies to create, implement, and enhance engaging chat experiences, such as lead qualification, onboarding, customer support, product launches, and AI-driven chats, on various platforms including websites, WhatsApp, and custom domains, all without requiring any coding skills. With its user-friendly visual drag-and-drop flow builder, users can craft workflows that integrate features like text, multimedia, custom logic, input collection, conditionals, payment processing, and AI integrations with tools like OpenAI, Claude, Mistral, and Groq, among others. The platform allows for effortless deployment through embed codes, links, QR codes, or integration plugins, such as those for WordPress, and boasts extensive integration options with CRM systems, Google Sheets, Zapier, analytics pixels, and conversational APIs, simplifying the automation process while ensuring scalability. Additionally, Release0's versatility makes it suitable for various business needs, providing a comprehensive solution for enhancing customer interactions across multiple channels.

BotDojo serves as a robust AI enablement platform tailored for enterprises, allowing companies to create, implement, oversee, and expand intelligent agents across various communication channels like chat, voice, email, and web, all through an intuitive low-code visual workflow designer that seamlessly integrates with existing enterprise data systems. It boasts a library of over 100 pre-built templates aimed at streamlining typical applications, including support automation, knowledge retrieval, sales analytics, and internal operations, while also facilitating branching logic, memory capabilities, and the orchestration of tools such as code, RPA, and web browsing. In addition, BotDojo establishes connections with essential business tools like CRMs, ticketing platforms, and databases to enhance its functionality. The platform further fosters continuous improvement and learning for agents through human feedback loops, enabling employees to mentor agents by providing feedback, embedding corrections into agent memory and responses, and assessing performance using comprehensive observability metrics, including deflection rates, first-contact resolution, and cost per interaction. Ultimately, BotDojo not only optimizes operational efficiency but also ensures that intelligent agents evolve and adapt to meet organizational needs effectively.

Kaily is an innovative platform that utilizes AI technology to empower organizations to create and launch no-code, omnichannel conversational agents that surpass traditional chatbots by not only providing answers but also executing tasks independently, such as managing customer support, engaging prospective clients, facilitating sales, resolving problems, scheduling appointments, and streamlining workflows. This platform ensures round-the-clock conversational interactions across various channels, including web widgets, WhatsApp, email, mobile applications, Slack, voice calls, and public web pages, while also allowing integration with real-time business data sources to ensure that agents offer precise and contextually relevant responses and actions. Additionally, Kaily features an agent builder that allows for the customization of AI agents to reflect your brand's voice and emulate the behavior of your top-performing employees. With data connectors, agents can access live databases or CRM systems for the most current information and actions, and no-code AI workflows enable the trigger of tangible outcomes, such as updates to CRM systems or the creation of support tickets, based on conversational inputs, enhancing overall operational efficiency. This comprehensive approach not only improves customer interaction but also streamlines business processes, making Kaily an invaluable tool for modern enterprises.