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Businesses

Amazon Launches Local Business Delivery Network (axios.com) 32

Amazon plans to tap thousands of U.S. small businesses, from bodegas to florists, to deliver its packages by the end of the year. From a report: Amazon on Monday will start actively recruiting existing small businesses in 23 states including Alabama, Alaska, Arkansas, California, Florida, Iowa, Indiana, Illinois, Massachusetts, Minnesota, North Carolina, North Dakota, New Jersey, New York, Ohio, South Dakota, and Washington. At least 20 dense cities across the country, including Boston, New York, Los Angeles and Seattle, will be targeted by the program.

The company is interested in working with a wide range of businesses such as florists, coffee shops, clothing stores, among others. Amazon notes they don't need delivery experience to make the partnership work. Dubbed Amazon Hub Delivery, this is the tech and logistics giant's latest attempt to expand its "last mile" network -- the last stage in logistics where packages are ultimately delivered to customers -- through external workforces.

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Amazon Launches Local Business Delivery Network

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  • This sounds quite constructive, actually. I'm game. I could use all kinds of non-Amazon goods delivered. Usually, I'm pretty skeptical of tech companies crowing about new products, but in this case, it's a pretty obvious value prop.
    • by waspleg ( 316038 )

      This sounds like a toe-dip towards avoiding unions. Remember they're not under a senate investigation for shitty and dangerous work conditions. My state is in the list. Let's see who they pick and who is liable when they invariably fuck up.

    • I could use all kinds of non-Amazon goods delivered.

      This is a delivery service for only Amazon packages.

    • > of non-Amazon goods delivered

      I'm afraid you have it backwards. Amazon will be dropping off 30 *Amazon packages* a day at a florist, pizzeria or bodega, and the business owner will be in charge of employing drivers to deliver them. I think it's just an attempt to drive the existing contractor business model to new local entrepreneurs who may not have considered it. Clearly they're suggesting that if you already have delivery drivers, especially not fully utilized ones, this is an easy way to make an ex

      • "Revenue" and only revenue. Your expenses will eat 99%+ of that and it doesn't mean much unless you want to show off your balance sheet where people care about meaningless/marginless revenue.

        • I don't know how large the regions are, but it seems practical for a company that already does deliveries.

          For example a pizza place could work it into their day I'd think. Presumably deliveries for pizza don't pick up until 12 and then die off again at 2 until 6 or so.

          If the delivery range is similar in scope to a pizza place I could see them clearing a few thousand a month on this.

          • If you get $3.00 to drive 5 miles to deliver a package, you can estimate your vehicle costs (gas and wear) at the IRS mileage rates of 65 per mile. If you did 100 of these a week, you'll have several hundred in revenue but you'd be $25 in the red before you even pay an employee wages.

            I might be exaggerating the distance between stops, but it's not a good deal.

    • >in this case, it's a pretty obvious value prop.

      This is the "embrace" stage. Amazon wants even more small businesses to feel like they have no choice but to sell through Amazon. Up next: fees to those businesses to be "promoted".
  • For a short time Amazon was doing local food delivery akin to Grubhub or Doordash. For whatever reason they gave up on that very quickly. I wonder what will happen with this scheme.

    • I'd say, as long as they're smart about it, and utilize their existing delivery infrastructure, I don't see a reason this can't work long-term for them. And if they get half-competitive at it, they may leverage it into a full delivery system outside of Amazon proper and compete with the big guns of the shipping industry. More competition in that space can't be a bad thing, though I don't love that it'll be another arm of the Amazon behemoth reaching through society.

  • Remember when Amazon was a book store, and not a shipping company like FedEx?
  • by oldgraybeard ( 2939809 ) on Monday June 26, 2023 @04:19PM (#63634680)
    They are just offering to take the biggest cut of your local sales. While it may work in some cases, be cautious or you will get eaten.
    • It sounds like they are dropping off Amazon packages, for local pickup or for the small business to handle the last mile.

      • That's what I thought too.
        It'll be because the people who work at these places won't be in a position to say no to their boss so they'll wind up delivering this stuff for free, the small business will get a tiny payment and Amazon gets cheap delivery.
        The premise is based on exploitation, just like Uber.
  • It's not new (Score:5, Informative)

    by Rosco P. Coltrane ( 209368 ) on Monday June 26, 2023 @04:51PM (#63634770)

    A friend of mine in Belgium runs a small gas station-cum-convenience store. He was approached by Amazon years ago - I'm talking maybe 6 or 7 years ago, possibly more - to be a drop point for Amazon packages.

    He told me he tried it for 2 weeks, then gave up and told the Amazon rep in no uncertain terms what he thought of them over the phone.

    The issue, he said, was that he was paid a miser for a high volume of really heavy packages that literally filled up his convenience store. Like big screen Tvs, furnitures and all kinds of oversize shit people can buy on Amazon.

    The truck would come, dump a dozen such boxes, which he then had to drag inside the store and store in the middle of the aisles. Then he had to deal with angry customers who had waited for their delivery for too long, returns of the same size boxes but poorly patched up with tape and barely holding together, etc... for a few cents per package.

    He said the whole deal was really rotten and utterly ridiculous, and that he had enough shit going on running a convenience store that's open 24/7 without the Amazon aggravation on top of it.

    He does act as a drop point for other shippers like DPD, Mondial Relay and such, and apparently he's happy enough with them that he keeps doing it. He had hoped to draw more business with Amazon, but he sure didn't try it for long.

    • That all makes sense.

      I'd be surprised if there is much efficiency to be gained by getting random businesses to handle last mile? Already every single day you have UPS, FedEx, US Mail, and Amazon driving every street, each completing something like 250 deliveries, using purpose-designed vehicles and route optimization software. It's very efficient.

  • by Slashythenkilly ( 7027842 ) on Monday June 26, 2023 @08:40PM (#63635292)
    When you get into bed with Amazon, you lose

Somebody ought to cross ball point pens with coat hangers so that the pens will multiply instead of disappear.

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