wingspan asks: "My 80-year old mother is insisting on using this new fangled thing called the Internet for banking and brokerage. I researched ways for her to perform those activities safely. The typical suggestions, from organizations such as BITS [pdf], include installing anti-virus, anti-spyware, anti-spam, anti-adware, browser toolbar, and a personal firewall. The suggestions also include not clicking on links, verifying security certificates (If it has a cert, it must be a good site!), making sure the address begins with 'https://' regularly updating the security software and patching all other software, and regularly changing passwords. Personally, I think the technical suggestions are too Windows-centric, too costly, and leave too much of an attack surface. The non-technical suggestions are simply too much to ask of the elderly. What do you think? Is it possible for an elderly person to safely perform Internet banking and brokerage? If so, what system should they have, how should it be configured and maintained, and how much of the security should depend with the elderly user?"
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